Tell Me About the Tour You're Planning

• Briefly describe the upcoming tour, including number of dates, primary regions, and your top production objective.
• How many shows and which cities or regions does the routing include? Options: 1-10 shows, 11-25 shows, 26-50 shows, 51+ shows
• What venue sizes and types will you play most often, choose all that apply. Options: Stadiums (>40,000), Arenas (10,000–40,000), Theaters (2,000–10,000), Clubs (<2,000), Outdoor amphitheater, Mixed routing
• Who will be the day-to-day production lead we should coordinate with on technical decisions, and what is their preferred contact method? Options: Phone, Email, Text, Routed through tour manager, Other
• What is your preferred onstage run time and typical set length, including encores? Options: Under 60 minutes, 60–90 minutes, 90–120 minutes, 120+ minutes
• When do you expect to confirm the full routing and production timeline? Options: Within 2 weeks, 2–4 weeks, 1–2 months, More than 2 months

Where Plans Have Historically Failed

• Identify the production failure that would force you to cancel or delay a date immediately.
• Walk me through the last time a load-in or show day went sideways, what happened and who made the on-the-spot calls?
• How often have equipment substitutions or missing inventory changed the creative intent for a show? Options: Most dates, Several dates, Occasional dates, Rarely or never
• Which recurring venue constraint causes the most unplanned cost or delay, choose all that apply. Options: Power specification mismatches, Insufficient rigging points, Short load-in windows, Floor loading limits, Local labor rules, Other

Your Risk Thresholds and Non-Negotiables

• At what point does an operational risk, such as power instability, failed truck arrival, or crew shortage, become unacceptable and stop the show?
• How much redundancy do you require for critical systems like mains, video processors, and playback? Options: Full spare set for each critical system, Partial spares for selected systems, Redundancy for audio and video only, No dedicated spares planned
• Who on your team signs off when redundancy gaps are proposed, role or title please.
• Maximum on-site crew hours per day you will accept before fatigue mitigation must be implemented? Options: 8 hours, 10 hours, 12 hours, No fixed limit
• If an overnight route delay removes a planned tech day, how do you prioritize restoration of show elements? Options: Audio first, Power and rigging first, Video and playback first, Lighting looks can be reduced, Shorten setlist/automation

Defining 'Show-Ready' in Measurable Terms

• If full show readiness could be measured, list up to three signals that would prove the production is ready to perform each night. Options: On-time doors percentage, Critical-system self-test pass, Rigging inspection certificate, Zero critical console errors, Signed acceptance by production lead
• Which technical check must pass before you give a go for house open, choose all that apply. Options: Audio linecheck, Video frame sync and timing, Rigging inspection and certificates, Power distribution verification, Rider compliance and documentation
• How soon before doors do you expect critical systems to be signed off? Options: 90+ minutes, 60 minutes, 30 minutes, At doors
• Name the one venue condition that would make you refuse to go on with the show.

Practical Constraints: Trucks, Power, and Access

• Are there any truck count, weight, or venue access constraints that would immediately rule out parts of the current design? Options: Yes, weight/axle limits, Yes, stage access constraints, Yes, local permit limits, No immediate constraints, Unsure
• How many trucks, including spares, do you plan to allocate to this tour? Options: 1–2 trucks, 3–4 trucks, 5–6 trucks, 7+ trucks
• List the specific power requirements or distro limitations you've already encountered on this route.
• Do local union rules or venue labor agreements force specific crew roles to be local hires? Options: Yes, many roles, Yes, some roles, No, not typically, Unsure
• Tell us which items you would be willing to replace locally and which would force a postponement if cross-border paperwork fails.

Stakeholders and Approval Flow

• List the named stakeholders, such as buyer-side decision makers, venue safety leads, and local agents, whose availability will make or break a load-in day.
• How do you prefer approvals to flow on a last-minute scope change: email with documentation, signed change order, or verbal with same-day written confirmation? Options: Email with documentation, Signed change order, Verbal with same-day written confirmation, Contract amendment required
• Name the role or person who has final authority to accept safety-driven changes and sign off on mitigations.
• Is there any stakeholder whose unavailability would immediately stop you from accepting a venue date? Options: Yes, No, Unsure

Alternatives You're Considering Right Now

• Tell us which alternatives to hiring a single touring production partner you are evaluating, including incumbent vendors, venue-provided crews, or local rentals. Options: Incumbent full-service vendor, Venue-provided technical staff, Local rental houses per city, Hybrid: core touring + local hires, In-house by artist/crew, Other
• For each alternative you're evaluating, what would need to be true about it for you to stay with that option instead of switching?
• Has anyone on your team proposed building the tour entirely with venue-provided gear or local rental houses? Options: Yes, proposed that, No, not proposed, Discussed but not proposed, Currently piloting that approach
• Estimate the incremental nightly risk or expected additional cost over the tour if you continue with a patchwork approach. Options: <5% increase, 5–15% increase, 15–30% increase, >30% increase or major risk
• Would a guaranteed spare truck and a named crew chief for the first leg make you ready to sign this month? Options: Yes, Maybe with terms, No

Readiness and Hard Constraints

• Select which hard constraints are already in place, choose all that apply. Options: Confirmed customs broker/carnets, Nominated crew chiefs for tour, Complete venue power charts for route, Signed union agreements in key markets, Truck weight and axle plans, None of the above
• Provide the role or vendor that owns customs and carnet filings, and the typical lead time they require.
• How clean and current are your venue technical riders and power charts across the route? Options: Fully current and verified, Mostly current with a few gaps, Patchy, many outdated charts, Not available
• Identify if an internal technical lead is available to join a pre-tour configuration week, and state their typical availability window. Options: Yes, full week available, Yes, limited days, No internal lead available, We will hire temporary support
• Can you commit to providing any missing readiness items within 14 days of contract signature, or would that gap stop the engagement? Options: Can commit within 14 days, Need more time (15–30 days), Cannot meet 14-day requirement, Depends on the item

Operational Details: Equipment, Manpower, and Daily Flow

• Imagine load-in windows shrink by two hours on average, which systems or staff do you prioritize cutting or augmenting? Options: Keep full audio and video, cut lighting looks, Prioritize audio and rigging, reduce video scale, Add crew and keep full system, Shorten setlist and keep systems intact, Other
• Please enumerate the equipment that must travel each night, listing the top-line items.
• Provide per-department crew counts for touring and per-venue local hires for audio, lighting, video, and rigging.
• Describe your expected nightly tech schedule from arrival to show cue to strike.
• Would you accept a tradeoff of one less spare amplifier per 10 shows if it reduced freight cost and allowed an additional routing day? Options: Yes, Maybe with a backup plan, No

Closing the Loop: Acceptance, Metrics, and Next Steps

• State the measurable tour objective that would make you declare this production a success, for example percentage on-time show starts or incidents per 100 shows.
• How will you collect and share post-show failure reports, incident logs, and crew feedback, do you prefer a shared checklist, a ticketing system, or daily calls? Options: Shared per-venue checklist, Ticketing system, Daily debrief calls, Automated post-show report, Other
• Describe the contractual remedies or schedule changes you expect if nightly safety checks reveal repeated fatigue risks.
• Choose your preferred timeline to move from discovery to a mutual commitment. Options: Immediately, Within 2 weeks, Within a month, Longer than a month, Unsure
• Share the decision maker role and their typical approval lead time for locking dates.

• Production Walkthrough Session

• Confirm the current state and its cost to your team
• You confirm the restated current state and agree on the measurable cost of failures, substitutions, and load‑in overruns.
• Provide your final run-of-show and one representative venue technical spec sheet for the seller to validate against the proposed configuration.
• You validate that the run‑of‑show mapping identifies the true single points of failure that must be addressed.
• Run-of-show walkthrough with failure points
• Seller to deliver a per-venue validated equipment redundancy matrix and spare allocation that fits the current truck count and cost envelope.
• You confirm that the proposed equipment redundancy and spare counts meet your stated risk tolerance for the tour.
• Seller to produce a crew roles and escalation assignment document showing who covers each critical task and the fatigue mitigation plan for multi-night runs.
• Representative venue scenarios and constraints
• You agree that the crew role assignments and escalation paths remove single-person failure points and support consistent load‑in times.
• Equipment redundancy and spares validation
• Agree a date for a confirmation rehearsal or tech check where the validated configuration and crew roles are exercised end-to-end.
• You and the seller agree the remaining evidence required to finalize Production Scope and a date for the confirmation rehearsal.
• Buyer to confirm the tour's acceptable risk tolerance thresholds for single-item failures and maximum allowable overtime per load‑in.
• Crew roles, handoffs, and escalation
• Forced validation, confirm this matches your need
• Agree remaining evidence and next commitments

• Production Walkthrough Session
• Production Walkthrough Deck
• Production Walkthrough Brief

• meeting
• slides
• document

• Deliver Touring LED Video Wall and Media Server
• Deploy Line-Array PA and FOH Mixing Console
• Install Stage Decking, Risers, and Modular Structures
• Rig Suspension Points and Truss Systems
• Deploy Automated and Programmable Lighting Fixtures
• Provide Monitor and In-Ear Monitor Systems
• Provide Redundant Power Distribution and Backup Generators
• Provide Touring Technical Crew for Load-In, Show, and Strike
• Execute Daily Load-In, Show Operation, and Strike
• Provide Onsite Spare Parts and Field Repair Services
• Pre-program Lighting Cues and Playback Systems
• Program Media Playback, Video Routing, and Distribution
• Supply Touring Trucks and Equipment Transport
• Install Safety Systems and Fall-Protection Rigging

Deliver Touring LED Video Wall and Media Server

• Describe the LED panel specification you require (panel model family, pixel pitch in mm, max brightness in cd/m²).
• Which media server codec and container must be supported for final playback on tour (for example H.264, H.265, ProRes), and what is the target frame-rate? Options: H.264 30 fps, H.264 60 fps, H.265 30 fps, ProRes 30/60 fps, Other
• How many LED panels and what total screen area in square meters should be configured for the standard-stage setup? Options: Less than 10 m², 10–50 m², 50–150 m², More than 150 m²
• Specify any per-venue variations you foresee for the screen (curved/wraparound sections, split screens, flown vs ground-supported). Options: Standard flat only, Curved/wrap on select dates, Split-screen on select dates, Flown vs ground differs by venue
• Provide the acceptance criteria for the LED wall (acceptable uniformity delta in nits, dead-pixel threshold per 1,000 panels, and maximum failover recovery time).
• List the spare parts you require to travel with the tour for the LED system (spare panels, power supplies, LED controllers, spare data distribution units).

Deploy Line-Array PA and FOH Mixing Console

• Specify the FOH console family or minimum channel count you need and the preferred I/O format (analog, AES67, AES/EBU). Options: Analog I/O, AES/EBU, AES67 / Dante, Other
• How many flown line-array enclosures and what cluster configuration do you expect per standard venue? Options: Small cluster (2–6 enclosures), Medium (7–12 enclosures), Large (13+ enclosures)
• Indicate the broadcast-grade audio requirements for splits and multitrack recording (channels to split, sample rate, and transport: MADI, Dante, analog snake). Options: MADI, Dante, Analog snake, Other
• Identify the required system redundancy for audio (redundant console, dual-showfile playback, hot-swappable amps) and which redundancy mode you prefer. Options: Redundant console required, Dual-showfile playback, Amp redundancy only, No redundancy specified
• What evidence will validate audio acceptance on site (measured SPL at mix position, reference FIR target match, and left-right imaging checks)?
• List the minimum number of wired and wireless microphone channels, DI boxes, and direct inputs you need patched at stage.

Install Stage Decking, Risers, and Modular Structures

• Describe the standard deck layout and riser heights required (platform grid, step risers, drum riser dimensions in meters).
• State the required load-bearing capacity for deck areas in kg/m² and any concentrated point-load limits for scenic elements. Options: Standard 500 kg/m², Heavy duty 1,000 kg/m², Custom value (specify)
• Detail any per-venue modular variations (removable catwalks, pit covers, and wheelchair-accessible ramps) and which dates require them. Options: None, standard deck, Some dates require pit covers, Wheelchair ramp required on select dates, Custom modulars needed
• Provide a list of scenic or theatrical elements that are out of scope for this decking package (for example scenic drapes, bespoke stage scenery, show-specific props).
• Specify the finish and cable-management requirements for deck surfaces (carpet, anti-slip finish, cable ramps, and tie-in points). Options: Anti-slip finish, Carpeted, Cable ramps required, No special finish
• List the staging hardware and consumables you expect carried on tour (deck clamps, riser plates, stage screws).

Rig Suspension Points and Truss Systems

• Provide the maximum flown load per rig point you can accept and the number of usable rig points typically available at your venues. Options: <500 kg, 500–2,000 kg, 2,000–5,000 kg, 5,000+ kg
• Specify the truss types and lengths to be used (span truss, box truss sizes in mm, and preferred manufacturers if any).
• Identify whether you require pre-event structural calculations and stamped engineering drawings for each venue, and who will supply venue structural info. Options: Yes, structural calcs required, No, venue provides certs, TBD per venue
• Detail the single-line diagram (SLD) or rigging plot items you will provide for each date (drawing scale, load data, center-of-gravity notes).
• Explain the plan for tie-off and temporary fall-restraint anchors on truss elements and which inspections are required before load-in.
• List any venue constraints that typically affect rigging (limited overhead, low roof, sprinkler obstructions) and which dates are impacted.

Deploy Automated and Programmable Lighting Fixtures

• Specify the fixture types and counts required (moving heads, LED strobes, profile fixtures) and any minimum lumens or throw-distance requirements.
• Which control protocols and network topology must be supported for lighting (DMX512, RDM, Art-Net, sACN) and how many universes are needed per venue? Options: DMX512, Art-Net, sACN, Other
• State whether pre-programming will include color grading LUTs or calibrated photometric presets for key fixtures and how you will supply reference images. Options: Color LUTs required, Photometric presets only, No calibration required
• Describe the power and dimmer requirements for the lighting rig (per-bay breaker size, dimmer capacity, and distro needs).
• List the acceptance tests for lighting rigging and programming you will require at load-in (cue playback verification, pan/tilt centering, lamp color match).
• Indicate any per-venue restrictions for automated fixtures (no-fly zones, noise limits, heat restrictions) and affected dates.

Provide Monitor and In-Ear Monitor Systems

• How many monitor wedges and in-ear monitor (IEM) belt-packs are required on stage per show date? Options: None, 1–8, 9–24, 25+
• Specify the RF coordination requirements for wireless IEMs and wireless microphones including spectrum band preferences and whether cross-border licensing is needed. Options: UHF band, VHF band, 2.4 GHz, Cross-border licensing required
• Describe the monitor console and aux-send count you require for front-of-house and monitor world patching.
• List the monitor system redundancy expectations (dual transmitters, spare belt-packs on site) and minimum spare counts. Options: Dual transmitter required, 2 spare belt-packs, 5+ spare belt-packs, No spares specified
• Provide the on-stage monitor mix delivery preferences for key performers (wired wedge mixes, dedicated IEM mixes, or ambient room feed). Options: Wired wedges, Dedicated IEM mixes, Ambient room feed, Combination
• Identify any artist-specific hearing protection or IEM latency limits (maximum acceptable latency in milliseconds).

Provide Redundant Power Distribution and Backup Generators

• Estimate the total continuous power requirement for the production per venue in kVA and peak inrush allowances. Options: <50 kVA, 50–150 kVA, 150–300 kVA, 300+ kVA
• Specify the preferred backup generator configuration (automatic transfer switch, generator kVA rating, parallelable gensets) and transfer time requirement. Options: ATS with <5s transfer, Manual transfer, No generator required
• Detail shore power connection requirements and any preferred distro format (Socapex, Cam-Lok, multicore tails) per venue.
• Indicate the minimum UPS or redundancy required for critical systems (media servers, playback, console) and required holdover time in minutes. Options: No UPS, UPS 15 min, UPS 30 min, UPS 60+ min
• List fuel logistics or refueling constraints for generators on international dates (on-site fuel allowed, off-site refuel only, fuel permits required). Options: On-site fuel allowed, Off-site refuel only, Permits required
• Provide the required evidence of power acceptance at load-in (verified single-line diagram connection, phase rotation check, and measured voltage at distro).

Provide Touring Technical Crew for Load-In, Show, and Strike

• Specify the crew roles and minimum headcount you require on tour (tour manager, production manager, lighting techs, audio techs, riggers).
• State whether crew must be union-affiliated or if local hiring is acceptable for specific dates and which jurisdictions this applies to. Options: Union required, Local hire acceptable, Mixed model per date
• Detail the crew skill-level expectations for key roles (years of touring experience for chief engineer, flight cases handling certification).
• List travel, accommodation, and per-diem constraints for touring crew you require in the tour budget.
• Describe any background checks, training, or certifications required for crew working at venues (e.g., certified riggers, confined-space training).
• Indicate preferred crew rotation and maximum consecutive working days before a rest day is required for fatigue management. Options: Max 6 consecutive days, Max 8 consecutive days, Custom schedule

Execute Daily Load-In, Show Operation, and Strike

• Provide the expected load-in window requirement for a standard venue (hours before door/opening of the house) and any hard cutoffs. Options: <4 hours, 4–6 hours, 6–10 hours, 10+ hours
• Detail the daily run-of-show ownership: who supplies the finalized running order, timecode master, and handover procedures for each performance.
• List the per-day deliverables you require from the operations team (signed load-in checklist, equipment manifest, and safety sign-off).
• Specify the escalation path and maximum allowable response time for critical issues during show operation (audio drop, video freeze) in minutes. Options: 15 minutes, 30 minutes, 60 minutes, Custom SLA
• Provide the acceptance evidence for daily show readiness (completed safety checklist, working playback verified, signed acceptance by production manager).
• Indicate preferred strike turnaround expectations and any venue constraints for overnight strikes or next-day remounts. Options: Same-day overnight strike, Next-day remount allowed, No overnight work allowed

Provide Onsite Spare Parts and Field Repair Services

• List the minimum spare-part inventory you require on tour by category (LED modules, amp modules, power supplies, patch cables).
• Specify the on-site technician coverage you require in hours per show day for repairs and the maximum response time for critical failures. Options: 8-hour coverage, 12-hour coverage, 24-hour coverage, On-call only
• Describe the field repair capabilities expected on tour (board-level repair, cable termination, soldering, firmware reflashing).
• Indicate whether you need spare equipment to match serial-level compatibility for critical devices (matched serials for LED controllers, media servers). Options: Serial-matched spares required, Generic spares OK, TBD per asset
• Provide the preferred logging and ticketing evidence for repairs (repair ticket number, failed-part photo, root-cause note).
• State any parts or repairs that are explicitly out of scope for field service (manufacturer-level board replacement under warranty, PCB fabrication).

• Master Services Agreement (MSA)
• Statement of Work (SOW)
• Order Form and Commercial Summary
• Payment Schedule & Deposit Agreement
• Insurance Requirements and Certificate of Insurance
• Cross‑Border & Customs Addendum (Carnet/Brokerage)
• Acceptance & Cancellation Terms
• Equipment Risk of Loss, Title, and Replacement Addendum
• Travel, Visas, and Work Permit Authorization

• Go-live Health Check (weeks 1-4)
• First Performance Measurement (weeks 4-10)
• Post-Acceptance Realization Review (around day 90)
• Quarterly Tour Success Review (ongoing)

• Schedule a safety review for any venue or route that shows recurring incidents.
• Confirm the percentage of shows meeting the Safety & Acceptance Checklist pass criteria and verify that incident MTTR is within acceptable bounds.
• Close or schedule all post-acceptance remediation items with committed completion dates.
• Agree the ongoing verification cadence and what evidence will be used to prove closure.
• Publish the post-acceptance remediation register with target completion dates and verification steps.
• Schedule verification checks for any items marked conditional on venue-specific adjustments.
• Prepare a safety incident reduction plan if the incident rate or MTTR exceeds agreed thresholds.
• Trend review for key metrics
• Validate that equipment failure rate per show and on-time curtain call percentage are within acceptable quarterly trends or identify corrective programs.
• Have a prioritized backlog of enhancement and service requests with target implementation windows.
• Confirm ongoing safety and fatigue mitigation measures and schedule any needed reviews.
• Publish the prioritized enhancement and service request backlog with proposed quarter windows for completion.
• Update spare parts and logistics plan based on failure trend data.
• Reconfirm committed success signals and owners
• All committed success signals and their owners are reconfirmed.
• A prioritized incident log is created for all deployment issues with remediation dates.
• Immediate remediation actions are agreed for any show-impacting defects and scheduled before the next load-in.
• Publish the incident log from this meeting and distribute to the touring operations channel.
• Produce a short remediation plan for high-severity items, including parts or crew needs and target resolution dates.
• Confirm the next 3 load-in windows and any required per-venue adjustments to manifests.
• Present first-cycle performance data
• Determine whether average load-in completion time and equipment failure rate per show are trending toward the agreed targets.
• Identify top 3 root causes for any metric shortfalls and agree concrete remediation tasks with completion dates.
• Establish a monitoring cadence and data sources for tracking these metrics going forward.
• Publish the metric dashboard with per-show load-in times and equipment failure counts for the last 8 shows.
• Create a parts/shipping plan to address most common equipment failure modes within 14 days.
• Update crew rotation plans to reduce fatigue-related incidents and document the new schedule.
• Outcomes versus acceptance follow-through
• Deployment and load-in validation
• Status of post-acceptance remediation items
• Backlog review and prioritization
• Compare results to targets and historic baselines
• Safety and fatigue mitigation summary
• Root cause analysis for gaps
• Early adoption and run-of-show signals
• Residual operational risks and mitigation plan
• Agree corrective actions and timelines
• Close criteria and follow-on checks
• Operational adjustments and resourcing
• Open issues and incident log
• Immediate remediation plan