Family Office Fundraising
High-stakes financial decisions requiring trust, structured diligence, and coordinated stakeholders.
This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.
Inside this journey
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Investment Discovery
Align on the family's investment objectives, liquidity needs, tax and governance constraints, and decision criteria.
Discovery Questions
Getting to know your investment priorities
- How would you prioritize this family's top investment objective right now, income preservation, growth, volatility dampening, or something else?
- Describe the family's time horizon for hedge fund allocations, both for the current mandate and for any strategic refresh you expect in the next 24 months.
- Who typically makes the final call on new manager allocations, and which advisors or family members most influence that decision?
- Estimate the target net-of-fees return range you expect from this sleeve, using net percentages where possible.
- Share a recent allocation you made that felt like a good fit for the family, what specifically aligned, and what you would repeat next time.
- Does any single investment objective or restriction exist that would immediately rule out a manager, and what is it?
Where the current plan stalls
- What current friction with existing managers would make you stop allocating more capital immediately?
- Walk me through a recent decision that felt stalled or delayed, who owned the delay, and what the consequence was for the portfolio.
- Which parts of your monitoring and reporting process consume the most of your team's time?
- Has a governance or reporting mismatch ever caused you to withdraw or pause a commitment, and what stopped the issue from being resolved quickly?
- If one recurring operational or governance issue remained unresolved, would that stop you from committing to a new fund?
Liquidity and cashflow truths
- What mismatch between promised liquidity and your family's cash needs would make you walk away from a strategy?
- List the typical liquidity windows or lockups you can tolerate for new commitments.
- Who manages the cash forecasting for distributions and capital calls in your office, and how often do they update their forecasts?
- Would delayed or irregular reporting from a manager change your planned liquidity buffer, and by about what percentage of deployable capital?
- Tell me about a capital call that caught you by surprise, how you handled it, and what process change followed.
- Could your current liquidity constraints exclude funds with multi-year lockups?
Taxes, structure, and governance red flags
- Which tax or structure feature would be an absolute blocker for this investment, for example withholding exposure or unsuitable entity jurisdiction?
- Explain who on your side reviews tax and sideletter language, how they prefer to receive drafts, and the typical turnaround time.
- Are there vehicle types you will not consider for fiduciary, estate, or governance reasons?
- To what extent does customization to sideletter terms trigger external tax counsel signoff, for example standard exceptions or full legal review?
- If an essential tax or governance change was required by the manager, could the family accept it within your current governance timetable?
- Identify any residency or beneficial owner issues that would cause unacceptable delays to onboarding or funding.
Decision criteria and who signs off
- Name the single performance or relationship outcome that would make the family commit this year.
- List the stakeholders who sit on your investment committee and indicate who must be present for final approval.
- Rank the importance of fee level, liquidity, co-invest access, and reporting clarity when you evaluate a manager.
- Does anyone internally advocate for building the capability yourself instead of using an external manager, and who would run that effort?
- Assuming the manager met your top three criteria in a pilot, what internal approvals would still be required before a signed commitment?
- Select which due diligence items are non-negotiable for your committee.
The other paths you're considering
- Identify the alternatives you are actively evaluating besides external managers, including incumbents and internal options.
- Under what conditions would your current approach remain preferable to switching to a new manager?
- Has anyone proposed an internal build to replace outside manager relationships, and who would own that roadmap?
- Would you still consider switching if the incumbent or an internal solution matched the manager on fees and access?
- Select the incumbent relationships or internal teams involved in your alternatives evaluation.
Can operations deliver on your timeline
- Point to any missing operational capability on your side that would prevent beginning onboarding on your target schedule.
- Name the external systems or platforms that must integrate with fund operations for reporting or transfers, for example accounting, treasury, or custody platforms.
- Tell me who owns KYC, AML, and beneficial owner verification tasks and whether they are resourced to meet a compressed timeline.
- Rate the readiness of your entity and tax data for import into onboarding systems in terms of completeness and accuracy.
- Choose any regulatory or legal steps that could delay a subscription beyond 6 weeks.
Commitment signals and next steps
- State whether the absence of agreed co-invest or reporting rights would stop you from proceeding, and why.
- Outline the minimal commercial and legal milestones you need to see before instructing capital, for example sideletter agreement, tax memo, and subscription documents.
- Confirm who on your side will own the subscription signing and funding coordination and whether they are enabled to act on schedule.
- Choose the latest acceptable close date for this allocation.
- Point out any internal barrier that would prevent a signature within 30 days even if the pilot proves expected net returns.
- When can you provide completed KYC and entity paperwork once requested?
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Strategy Walkthrough
Walk through how fund structures, fee and liquidity options, co-invest and reporting access map to the family's objectives using real scenarios.
Solution Experience
- Strategy Walkthrough Session
- Confirm the current state and what it is costing you
- You confirm the presented scenarios eliminate the specific allocation uncertainty you described and that the projected net-of-fee outcomes are credible.
- Deliver a tailored scenario comparison (onshore vs offshore vs managed account vs sidecar) with projected net-of-fee returns and estimated tax impact within five business days.
- You validate that one recommended structure and fee/liquidity combination fits your governance and liquidity calendar well enough to take to the family principal.
- Scenario 1, taxable onshore versus offshore structure
- Provide your upcoming liquidity calendar and authorized tax counsel contact for a targeted tax-impact readout.
- Scenario 2, fee schedules and liquidity tradeoffs
- You identify remaining tax or operational evidence required from counsel or operations before a final commitment.
- Confirm the preferred scenario and schedule a decision review with the family principal within two weeks.
- Co-invest rights and reporting access proof
- Validate the mapped recommendation
- Strategy Walkthrough Session
- Strategy Walkthrough Deck
- Strategy Walkthrough Brief
- meeting
- slides
- document
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Investment Scope
Define the proposed vehicle type, fee schedule, liquidity terms, co-invest rights, reporting cadence, responsibilities, and acceptance criteria.
Scope Configuration
- Establish Co‑Investment Sidecar Vehicle
- Create Tax‑Efficient Offshore Fund Wrapper
- Set Up Separately Managed Account (SMA)
- Negotiate Fee, Carry and Waterfall Terms
- Customize Liquidity and Redemption Schedule
- Execute Subscription Documents and Onboarding
- Manage KYC/AML and Investor Compliance
- Administer Capital Calls and Distributions
- Provide Direct CIO and Portfolio Manager Access
- Deliver Bespoke Reporting Dashboards and Cadence
- Implement Tax Reporting and Year‑End Packets
- Coordinate External Tax and Estate Counsel Communication
- Organize Private Dinners and Investor Access Events
Scope Questions
Establish Co‑Investment Sidecar Vehicle
- Which legal vehicle type do you prefer for the sidecar (single‑member LLC, limited partnership, segregated cell, managed account)?
- Specify the target capital commitment for the sidecar and the expected funding cadence (USD amount and number of closings).
- Who will produce the first draft of the operating agreement or limited partnership agreement (your counsel, our counsel, third‑party counsel)?
- What defines acceptance of the sidecar setup (for example: fully executed operating agreement, administrator onboarded, first closing funded)?
- Identify the administrator, prime broker or custodian intended to service the sidecar and list required onboarding documents (e.g., DDA, FATCA forms, anti‑money laundering checklist).
Create Tax‑Efficient Offshore Fund Wrapper
- Which offshore jurisdiction do you prefer for the wrapper and why (Cayman Islands, British Virgin Islands, Jersey, other)?
- Specify the tax objectives the wrapper must achieve (for example: blocker entity for corporate investors, pass‑through for U.S. taxable principals, treaty access requirements).
- Do you have external tax counsel engaged to review cross‑border structure drafts and the private placement memorandum (PPM)?
- Which investor categories must the wrapper accommodate for withholding and FATCA/CRS reporting (U.S. taxable individuals, U.S. tax‑exempt, non‑U.S. persons, pension funds)?
- Specify required tax deliverables and timing for the wrapper (for example: draft tax memo by DD, Form K‑1 issuance timing, annual withholding statements).
Set Up Separately Managed Account (SMA)
- Select the SMA structure you need for your allocation (new discrete SMA agreement, sub‑account under an existing master SMA, managed account overlay).
- List bespoke investment restrictions or mandate parameters to encode in the SMA mandate (specific security exclusions, sector caps, concentration limits, ESG screens).
- Provide the custodian and prime broker account identifiers that will receive SMA assets and indicate whether custody will be fully segregated.
- Who will be your authorized signer for the SMA agreement and can you provide a specimen signature and corporate resolution?
- Specify required SMA reporting fields and cadence (for example: daily blotter, monthly pre‑fee NAV, realized/unrealized P&L).
Negotiate Fee, Carry and Waterfall Terms
- Choose the fee structures you would accept for this mandate (examples: management fee % and performance fee %, hurdle rate, catch‑up).
- Indicate preferred carry crystallization frequency and high‑water mark approach (annual crystallization, upon realization events, rolling high‑water mark, fixed high‑water mark).
- Provide precedent language or clauses you want reflected in sideletters for fee offsets, fee rebates on co‑investments, or tiered fee schedules.
- Identify audit and verification rights you require to validate carried interest and NAV calculations (administrator reports, third‑party valuation, annual audit).
- State any fixed‑term constraints we must honor in negotiations (for example: minimum annual commitment, locked management fee band, ramp schedule).
Customize Liquidity and Redemption Schedule
- Select the redemption frequency and notice window that matches your liquidity planning (monthly with 30‑day notice, quarterly with 60‑day notice, semi‑annual, annual).
- Specify any lock‑up duration and permitted early redemption mechanics (hard lock, soft lock with penalty, gates based on AUM).
- Identify acceptable redemption settlement methods and in‑kind options (cash only, pro rata in‑kind, select asset election with valuation method).
- Describe limits you require for suspension or side‑pocketing language in stressed markets and acceptable notice periods.
- Who will administer redemption processing and provide posting to transfer agent records (fund administrator, third‑party transfer agent)?
Execute Subscription Documents and Onboarding
- Which subscription package components must be completed at close (signed subscription agreement, investor questionnaire, executed sideletter, required tax forms)?
- Which tax forms do you require with the subscription (for example: W‑9 for U.S. persons, W‑8BEN‑E for foreign entities)?
- Who is your authorized subscription signer and what is the expected signing timeline from issuance of documents?
- What evidence will validate subscription completion (for example: executed subscription agreement on file, cleared funds in designated account, KYC fully verified)?
- Select e‑signature and wet‑ink preferences for investor execution and whether original wet‑ink must be couriered post‑execution.
Manage KYC/AML and Investor Compliance
- List the KYC documents you will provide for each investor type (government ID, proof of address, corporate formation documents, beneficial owner register).
- Which AML screening lists and sanctions checks must be applied during onboarding (OFAC, EU consolidated list, UN sanctions, PEP screening)?
- Who will own remediation for incomplete or deficient KYC files and what SLA do you expect for remediation (e.g., 10 business days)?
- Indicate the beneficial ownership threshold that triggers enhanced due diligence for your investors (for example: 10% UBO trigger).
- Are source‑of‑fund or source‑of‑wealth attestations required for any investors and which supporting documents are acceptable (bank statements, sale agreements)?
Administer Capital Calls and Distributions
- Provide the capital call notice template you prefer and required lead time for notices (for example: 7 business days with wire instructions and tax stub).
- How will you confirm that a distribution or capital call is complete (bank confirmation of wire, transfer agent posting, administrator reconciliation)?
- Specify the distribution waterfall priority you expect (return of capital first, preferred return X%, then carried interest) and the calculation method for IRR or return metrics.
- Who will perform day‑to‑day reconciliation between the fund NAV and investor statements (fund administrator, auditor, internal accounting)?
- State the bank account and routing details policy for calls and distributions and whether you require segregated accounts by investor class.
Provide Direct CIO and Portfolio Manager Access
- Which access cadence do you prefer with the CIO and portfolio managers (monthly update calls, quarterly strategy reviews, ad‑hoc calls on request)?
- Who on your side will coordinate scheduling and pre‑read circulation for access sessions (name, role, email)?
- Confirm any confidentiality or nondisclosure terms that must be in place before position‑level or trade‑level discussions (NDA required, limited topic list).
- Specify limits on position‑level disclosure during investor sessions and whether anonymized examples suffice for portfolio walkthroughs.
- Would you like invitations to portfolio manager site visits or prefer virtual deep‑dives?
Deliver Bespoke Reporting Dashboards and Cadence
- Which KPIs and metrics must appear on your reporting dashboard (for example: net‑of‑fees IRR, time‑weighted return, exposure by sector, VaR)?
- What reporting cadence and formats do you require (monthly PDF package, interactive quarterly dashboard, annual audited report)?
- Which data integrations are needed to populate reports (administrator NAV feeds, custodian statements, prime broker blotter, internal accounting feed)?
- Who should have read‑only versus full access to dashboards and do you require single‑sign‑on (SSO) integration with your identity provider?
- Specify reconciliation tolerances and SLAs for receiving administrator NAV and performance data (for example: administrator NAV within 5 business days of month‑end).
Implement Tax Reporting and Year‑End Packets
- Which annual tax deliverables must be included in the year‑end pack (Form K‑1, consolidated tax report, withholding summaries)?
- When do you need a draft year‑end pack for tax counsel review relative to calendar year‑end (for example: by Jan 31, by Feb 28)?
- Who will sign off on final year‑end tax deliverables (your tax counsel, external accountant, in‑house CFO)?
- Specify investor‑level tax data fields required in the pack (gross income allocations, foreign tax credits, state allocations).
- Are any investors on an alternate fiscal year or requiring bespoke tax deferral documentation that must be included in the packet?
Coordinate External Tax and Estate Counsel Communication
- Provide contact details for the external tax and estate counsel we should engage (name, firm, email) and preferred communication channel.
- List the information‑sharing protocols you require between counsel and the fund (for example: access to redlines, formal comment rounds, counsel‑to‑counsel calls).
- Specify timing constraints for counsel review of sideletters and PPM (for example: 10 business days for initial review).
- Do you require privileged or confidential handling rules when we share materials with your counsel (restricted circulation, encrypted file transfer)?
- Indicate whether you want a counsel‑to‑counsel kick‑off call to align on tax and estate issues and suggested dates for that call.
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Mutual Commitment
Finalize commercial and legal terms, confirm sideletter and tax provisions, and record agreed operational and acceptance obligations.
Agreement Modules
- Subscription Agreement
- Fund Governing Agreement
- Investor Side Letter
- Tax Certification & Withholding Forms
- Subscription Confirmation & Capital Schedule
- Operational & Acceptance Obligations Record
- Wiring and Escrow Instructions
- KYC/AML & Beneficial Owner Certification
- Closing Certificate & Conditions-to-Closing Statement
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Onboarding
Operationalize investor onboarding with legal, tax, and operational readiness checks before funds are accepted.
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Pre-Subscription Readiness
Confirm signatories, tax counsel involvement, KYC/AML owners, funding timing, and any document dependencies before issuing subscription materials.
Pre-Deployment Questions
Signatories and legal approvals
- Who is the primary authorized signatory for the buyer on subscription documents? (name and role — so we can prepare signature routing)
- Who is the backup signatory if the primary is unavailable? (name and role)
- Is electronic signature acceptable for subscription and sideletter execution?
Tax counsel and legal inputs
- Will external tax counsel review subscription materials or sideletters before issuance?
- Primary tax counsel contact (name, role, and preferred contact method) — required to schedule review
- Are any specialist tax documents or formal tax opinions required before we issue subscription materials?
KYC/AML ownership and status
- Who owns KYC/AML for this investor (name and role) — the buyer or a third-party provider?
- Current KYC/AML status for this investor (required so we know if we can attach verified documents)
- Is enhanced due diligence (EDD) expected or already flagged for this investor (PEP, cross-border complexity, trust/structure complexity)?
Funding timing and document dependencies
- Target funding date or capital availability window (provide date or week — so we can schedule subscription issuance and capital call)
- Which operational dependencies must be satisfied before we issue subscription materials? (select all that apply)
- List any outstanding documents or approvals the seller must produce or confirm before subscription materials can be issued (briefly describe)
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Account, Legal & Tax Setup
Capture entity details, tax residency, beneficial owner data, account routing, and exact sideletter clauses the operations team will use to configure accounts.
Configuration Details
Entity & Primary Tax Details
- Legal entity or investor name to appear on account records (enter exact legal name as it should appear on subscription and account forms)
- Entity legal form / investor type (select one)
- Primary tax residency country (enter ISO2 country code; Default is US)
Legal Identifier
- Legal identifier type provided for this entity (select one)
- Legal identifier value (enter the identifier string exactly as issued; leave blank if 'None')
Beneficial Owners & KYC Data Requirements
- How many beneficial owners (natural persons) will you provide for this entity? (enter a number; Default is 1)
- Which beneficial‑owner data fields must operations receive and validate? (select all that apply)
- Preferred ingest file format for beneficial‑owner upload (select one; Default: CSV)
- Exact CSV column headers expected for BO upload (enter comma‑separated header row; Default sample: full_name,dob,nationality,tax_id,ownership_pct,address,id_doc_type,id_doc_number,source_of_wealth)
Account Routing & Operational Handoffs
- Who owns KYC/AML collection for this investor (select one)?
- If 'Third‑party AML provider' or 'Custodian / Prime broker' selected above, enter provider name exactly as it should appear in integrations (leave blank if not applicable)
- Preferred operational account routing method to receive capital and settle distributions (select one)
Sideletter Clauses & Activation Criteria
- Which sideletter clause categories must operations implement when configuring the account? (select all that apply)
- Exact sideletter clause wording to be used by operations to configure accounts and documentation (paste final, executed clause text here — do not paste redlines; this text is copied verbatim into operational setups)
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Investor Onboarding
Execute subscription processing, document exchange, capital scheduling, and operational handoffs with named owners and milestone tracking.
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Ongoing Relationship & Reporting
Confirm reporting cadence, monitor net-of-fee performance vs success signals, manage issues and enhancements, and maintain priority access and communications.
Success Reviews
- Go-live Health Check (weeks 1-4)
- First Measurement Review (weeks 4-10)
- Acceptance Gate Review (around day 90)
- Ongoing Quarterly Relationship & Reporting Review
Issues & Enhancements
- Publish the next quarter's investor communications calendar and list of forthcoming priority access opportunities.
- For any unmet criteria, capture specific remediation tasks and resolution timelines that will close the gap.
- Confirm the named buyer signatory or documented owner who records the acceptance decision.
- Publish the acceptance decision record that lists pass/fail for each Investment Scope criterion.
- Create a remediation register for any failed criteria with owners and fix-by dates.
- Schedule a follow-up verification checkpoint to confirm remediation items are complete if any criteria were conditional.
- Performance review versus Investment Scope targets
- Confirm whether the rolling quarterly net-of-fee return trend meets or diverges from the Investment Scope success signals.
- Reduce the number of open operational issues older than 30 days and verify SLA adherence for reporting delivery.
- Ensure the buyer continues to receive priority access opportunities and that any outstanding co-invest items have clear next steps.
- Deliver a quarterly performance attribution pack tied to the Investment Scope targets.
- Close or update the top three operational issues with committed resolution dates in the issue tracker.
- Re-confirm success criteria and owners
- Confirm investor reporting feeds and NAV publication are active and accessible by the named signatories.
- Log all critical blockers with owners and agreed resolution dates.
- Confirm the reporting cadence and primary escalation contacts for ongoing issues.
- Produce a deployment validation checklist showing which feeds and reports are live and share it with the buyer.
- Resolve any access or permission issues and confirm successful signatory logins.
- Publish the remediation tracker with owners and target dates for open blockers.
- Present first-period performance and delivery metrics
- Determine whether net-of-fee monthly return and report delivery timeliness are moving toward the targets recorded in Investment Scope.
- Document root causes for each identified gap and commit to corrective actions with dates.
- Set the acceptance gate timeline and required evidence for the day 90 assessment.
- Deliver a performance variance report that reconciles net-of-fee returns to the buyer's success signals and Investment Scope targets.
- Provide a report-delivery audit showing on-time rate and steps to eliminate late reports.
- Publish the acceptance-gate evidence checklist and confirm owners and delivery dates.
- Restate acceptance criteria and numeric targets
- Produce a documented acceptance decision against the targets recorded in Investment Scope.
- Deployment and feed validation
- Present outcome data against each criterion
- Root-cause diagnosis for any gaps
- Operational issue log and SLA review
- Agree corrective actions and timelines
- Early adoption and access signals
- Priority access and co-invest update
- Document pass/fail per criterion and formal decision
- Communications and escalation protocol
- Agree remediation and close-the-loop items
- Confirm path to the acceptance gate
- Blockers and remediation plan