Financial Services Capital Markets & Investment Management Hedge Funds

Family Office Fundraising

High-stakes financial decisions requiring trust, structured diligence, and coordinated stakeholders.

Example organizations in this space: Citadel Baupost Group Appaloosa Management Elliott Management

This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.

Inside this journey
  1. Investment Discovery

    Align on the family's investment objectives, liquidity needs, tax and governance constraints, and decision criteria.

    Discovery Questions

    Getting to know your investment priorities

    • How would you prioritize this family's top investment objective right now, income preservation, growth, volatility dampening, or something else? Options: Income preservation, Absolute growth, Relative return versus benchmark, Volatility reduction, Other
    • Describe the family's time horizon for hedge fund allocations, both for the current mandate and for any strategic refresh you expect in the next 24 months. Options: Under 1 year, 1 to 3 years, 3 to 7 years, 7+ years, Varies by mandate
    • Who typically makes the final call on new manager allocations, and which advisors or family members most influence that decision?
    • Estimate the target net-of-fees return range you expect from this sleeve, using net percentages where possible. Options: Under 5%, 5% to 8%, 8% to 12%, 12%+, Not yet set
    • Share a recent allocation you made that felt like a good fit for the family, what specifically aligned, and what you would repeat next time.
    • Does any single investment objective or restriction exist that would immediately rule out a manager, and what is it?

    Where the current plan stalls

    • What current friction with existing managers would make you stop allocating more capital immediately?
    • Walk me through a recent decision that felt stalled or delayed, who owned the delay, and what the consequence was for the portfolio.
    • Which parts of your monitoring and reporting process consume the most of your team's time? Options: Performance reconciliation, Capital call tracking, Sideletter compliance, Tax and residency reporting, Manager meetings and access
    • Has a governance or reporting mismatch ever caused you to withdraw or pause a commitment, and what stopped the issue from being resolved quickly? Options: Yes, withdrew, Yes, paused, No, issue resolved, No, never occurred
    • If one recurring operational or governance issue remained unresolved, would that stop you from committing to a new fund? Options: Yes, immediate stop, Possibly, needs discussion, Not if other factors compensate

    Liquidity and cashflow truths

    • What mismatch between promised liquidity and your family's cash needs would make you walk away from a strategy?
    • List the typical liquidity windows or lockups you can tolerate for new commitments. Options: Monthly/Quarterly liquidity, Semi-annual gates, Annual redemptions, Multi-year lockups with sidecars, Dedicated managed account only
    • Who manages the cash forecasting for distributions and capital calls in your office, and how often do they update their forecasts? Options: Family CFO, In-house investment team, External financial office, Outsourced operations partner, Shared responsibility
    • Would delayed or irregular reporting from a manager change your planned liquidity buffer, and by about what percentage of deployable capital? Options: No change, Increase by 5% to 10%, Increase by 10% to 25%, Increase by 25%+
    • Tell me about a capital call that caught you by surprise, how you handled it, and what process change followed.
    • Could your current liquidity constraints exclude funds with multi-year lockups? Options: Yes, No, Maybe, needs review

    Taxes, structure, and governance red flags

    • Which tax or structure feature would be an absolute blocker for this investment, for example withholding exposure or unsuitable entity jurisdiction?
    • Explain who on your side reviews tax and sideletter language, how they prefer to receive drafts, and the typical turnaround time. Options: In-house tax counsel, External tax counsel, Family legal advisor, Combined review process
    • Are there vehicle types you will not consider for fiduciary, estate, or governance reasons? Options: Offshore fund with no managed account option, Blind pool private vehicles, Funds without independent admin, No hard restrictions
    • To what extent does customization to sideletter terms trigger external tax counsel signoff, for example standard exceptions or full legal review? Options: Minor carveouts only, Any tax-impacting change, Only for material economics, Always requires external counsel
    • If an essential tax or governance change was required by the manager, could the family accept it within your current governance timetable? Options: Yes, within current timetable, Only with expedited reviews, No, would delay decision
    • Identify any residency or beneficial owner issues that would cause unacceptable delays to onboarding or funding.

    Decision criteria and who signs off

    • Name the single performance or relationship outcome that would make the family commit this year.
    • List the stakeholders who sit on your investment committee and indicate who must be present for final approval.
    • Rank the importance of fee level, liquidity, co-invest access, and reporting clarity when you evaluate a manager. Options: Fees, Liquidity, Co-invest access, Reporting clarity
    • Does anyone internally advocate for building the capability yourself instead of using an external manager, and who would run that effort? Options: Yes, front office, Yes, operations, No internal proposal, Other
    • Assuming the manager met your top three criteria in a pilot, what internal approvals would still be required before a signed commitment?
    • Select which due diligence items are non-negotiable for your committee. Options: Audited financials, Independent administrator confirmation, Key person clause, Sideletter review, Onsite manager meeting

    The other paths you're considering

    • Identify the alternatives you are actively evaluating besides external managers, including incumbents and internal options. Options: Existing incumbent manager, Expanded allocation to public markets, Internal team build, Managed account providers, Other external managers
    • Under what conditions would your current approach remain preferable to switching to a new manager?
    • Has anyone proposed an internal build to replace outside manager relationships, and who would own that roadmap? Options: Yes, senior investment team, Yes, operations, No internal proposal, Other
    • Would you still consider switching if the incumbent or an internal solution matched the manager on fees and access? Options: Yes, relationship matters, No, prefer incumbent, Depends on implementation risk, Unsure
    • Select the incumbent relationships or internal teams involved in your alternatives evaluation. Options: Current external manager A, Current external manager B, In-house investment team, Family CFO office, External advisors

    Can operations deliver on your timeline

    • Point to any missing operational capability on your side that would prevent beginning onboarding on your target schedule.
    • Name the external systems or platforms that must integrate with fund operations for reporting or transfers, for example accounting, treasury, or custody platforms.
    • Tell me who owns KYC, AML, and beneficial owner verification tasks and whether they are resourced to meet a compressed timeline. Options: In-house compliance, External provider, Family office admin, Shared with manager
    • Rate the readiness of your entity and tax data for import into onboarding systems in terms of completeness and accuracy. Options: Ready today, Mostly ready with minor gaps, Significant cleanup required, Not ready
    • Choose any regulatory or legal steps that could delay a subscription beyond 6 weeks. Options: Local tax clearance, Complex beneficial owner issues, High touch sideletter negotiation, Third party legal review, Passporting or cross-border approvals

    Commitment signals and next steps

    • State whether the absence of agreed co-invest or reporting rights would stop you from proceeding, and why. Options: Yes, would stop, No, would proceed, Depends on other concessions
    • Outline the minimal commercial and legal milestones you need to see before instructing capital, for example sideletter agreement, tax memo, and subscription documents.
    • Confirm who on your side will own the subscription signing and funding coordination and whether they are enabled to act on schedule.
    • Choose the latest acceptable close date for this allocation. Options: Within 2 weeks, Within 4 weeks, Within 8 weeks, Flexible beyond 8 weeks
    • Point out any internal barrier that would prevent a signature within 30 days even if the pilot proves expected net returns.
    • When can you provide completed KYC and entity paperwork once requested? Options: Within 48 hours, Within 1 week, Within 2 to 3 weeks, Longer than 3 weeks
  2. Strategy Walkthrough

    Walk through how fund structures, fee and liquidity options, co-invest and reporting access map to the family's objectives using real scenarios.

    Solution Experience

    • Strategy Walkthrough Session
    • Confirm the current state and what it is costing you
    • You confirm the presented scenarios eliminate the specific allocation uncertainty you described and that the projected net-of-fee outcomes are credible.
    • Deliver a tailored scenario comparison (onshore vs offshore vs managed account vs sidecar) with projected net-of-fee returns and estimated tax impact within five business days.
    • You validate that one recommended structure and fee/liquidity combination fits your governance and liquidity calendar well enough to take to the family principal.
    • Scenario 1, taxable onshore versus offshore structure
    • Provide your upcoming liquidity calendar and authorized tax counsel contact for a targeted tax-impact readout.
    • Scenario 2, fee schedules and liquidity tradeoffs
    • You identify remaining tax or operational evidence required from counsel or operations before a final commitment.
    • Confirm the preferred scenario and schedule a decision review with the family principal within two weeks.
    • Co-invest rights and reporting access proof
    • Validate the mapped recommendation
    • Strategy Walkthrough Session
    • Strategy Walkthrough Deck
    • Strategy Walkthrough Brief
    • meeting
    • slides
    • document
  3. Investment Scope

    Define the proposed vehicle type, fee schedule, liquidity terms, co-invest rights, reporting cadence, responsibilities, and acceptance criteria.

    Scope Configuration

    • Establish Co‑Investment Sidecar Vehicle
    • Create Tax‑Efficient Offshore Fund Wrapper
    • Set Up Separately Managed Account (SMA)
    • Negotiate Fee, Carry and Waterfall Terms
    • Customize Liquidity and Redemption Schedule
    • Execute Subscription Documents and Onboarding
    • Manage KYC/AML and Investor Compliance
    • Administer Capital Calls and Distributions
    • Provide Direct CIO and Portfolio Manager Access
    • Deliver Bespoke Reporting Dashboards and Cadence
    • Implement Tax Reporting and Year‑End Packets
    • Coordinate External Tax and Estate Counsel Communication
    • Organize Private Dinners and Investor Access Events

    Scope Questions

    Establish Co‑Investment Sidecar Vehicle

    • Which legal vehicle type do you prefer for the sidecar (single‑member LLC, limited partnership, segregated cell, managed account)? Options: Single‑member LLC, Limited partnership, Segregated cell/umbrella, Managed account/SMAs
    • Specify the target capital commitment for the sidecar and the expected funding cadence (USD amount and number of closings).
    • Who will produce the first draft of the operating agreement or limited partnership agreement (your counsel, our counsel, third‑party counsel)? Options: You provide draft, We provide draft, Third‑party counsel provides draft, Undecided
    • What defines acceptance of the sidecar setup (for example: fully executed operating agreement, administrator onboarded, first closing funded)?
    • Identify the administrator, prime broker or custodian intended to service the sidecar and list required onboarding documents (e.g., DDA, FATCA forms, anti‑money laundering checklist).

    Create Tax‑Efficient Offshore Fund Wrapper

    • Which offshore jurisdiction do you prefer for the wrapper and why (Cayman Islands, British Virgin Islands, Jersey, other)? Options: Cayman Islands, British Virgin Islands, Jersey, Other
    • Specify the tax objectives the wrapper must achieve (for example: blocker entity for corporate investors, pass‑through for U.S. taxable principals, treaty access requirements).
    • Do you have external tax counsel engaged to review cross‑border structure drafts and the private placement memorandum (PPM)? Options: Yes, counsel will review drafts, No, please introduce counsel, Engaged but not yet available
    • Which investor categories must the wrapper accommodate for withholding and FATCA/CRS reporting (U.S. taxable individuals, U.S. tax‑exempt, non‑U.S. persons, pension funds)? Options: U.S. taxable individuals, U.S. tax‑exempt entities, Non‑U.S. persons, Pension/sovereign funds, Other
    • Specify required tax deliverables and timing for the wrapper (for example: draft tax memo by DD, Form K‑1 issuance timing, annual withholding statements).

    Set Up Separately Managed Account (SMA)

    • Select the SMA structure you need for your allocation (new discrete SMA agreement, sub‑account under an existing master SMA, managed account overlay). Options: New discrete SMA agreement, Sub‑account under existing master, Managed account overlay, Undecided
    • List bespoke investment restrictions or mandate parameters to encode in the SMA mandate (specific security exclusions, sector caps, concentration limits, ESG screens).
    • Provide the custodian and prime broker account identifiers that will receive SMA assets and indicate whether custody will be fully segregated.
    • Who will be your authorized signer for the SMA agreement and can you provide a specimen signature and corporate resolution? Options: Named authorized signer (provide details), Legal counsel will sign, TBD
    • Specify required SMA reporting fields and cadence (for example: daily blotter, monthly pre‑fee NAV, realized/unrealized P&L).

    Negotiate Fee, Carry and Waterfall Terms

    • Choose the fee structures you would accept for this mandate (examples: management fee % and performance fee %, hurdle rate, catch‑up). Options: Standard 2/20, Reduced mgmt fee / lower carry, Hurdle rate plus catch‑up, Custom - provide details
    • Indicate preferred carry crystallization frequency and high‑water mark approach (annual crystallization, upon realization events, rolling high‑water mark, fixed high‑water mark). Options: Annual crystallization, On realization events, Rolling high‑water mark, Fixed high‑water mark, Custom
    • Provide precedent language or clauses you want reflected in sideletters for fee offsets, fee rebates on co‑investments, or tiered fee schedules.
    • Identify audit and verification rights you require to validate carried interest and NAV calculations (administrator reports, third‑party valuation, annual audit). Options: Administrator statements, Third‑party valuation, Annual audited financials, Other
    • State any fixed‑term constraints we must honor in negotiations (for example: minimum annual commitment, locked management fee band, ramp schedule).

    Customize Liquidity and Redemption Schedule

    • Select the redemption frequency and notice window that matches your liquidity planning (monthly with 30‑day notice, quarterly with 60‑day notice, semi‑annual, annual). Options: Monthly (30 days), Quarterly (60 days), Semi‑annual, Annual
    • Specify any lock‑up duration and permitted early redemption mechanics (hard lock, soft lock with penalty, gates based on AUM).
    • Identify acceptable redemption settlement methods and in‑kind options (cash only, pro rata in‑kind, select asset election with valuation method). Options: Cash only, Pro rata in‑kind, Select asset election
    • Describe limits you require for suspension or side‑pocketing language in stressed markets and acceptable notice periods.
    • Who will administer redemption processing and provide posting to transfer agent records (fund administrator, third‑party transfer agent)? Options: Fund administrator, Third‑party transfer agent, Internal accounting team

    Execute Subscription Documents and Onboarding

    • Which subscription package components must be completed at close (signed subscription agreement, investor questionnaire, executed sideletter, required tax forms)? Options: Signed subscription agreement, Investor questionnaire, Executed sideletter, Required tax forms
    • Which tax forms do you require with the subscription (for example: W‑9 for U.S. persons, W‑8BEN‑E for foreign entities)? Options: W‑9, W‑8BEN‑E, Local tax residency certificate, Other
    • Who is your authorized subscription signer and what is the expected signing timeline from issuance of documents?
    • What evidence will validate subscription completion (for example: executed subscription agreement on file, cleared funds in designated account, KYC fully verified)?
    • Select e‑signature and wet‑ink preferences for investor execution and whether original wet‑ink must be couriered post‑execution. Options: E‑signature acceptable, Wet‑ink required, E‑signature with wet‑ink for certain investors

    Manage KYC/AML and Investor Compliance

    • List the KYC documents you will provide for each investor type (government ID, proof of address, corporate formation documents, beneficial owner register).
    • Which AML screening lists and sanctions checks must be applied during onboarding (OFAC, EU consolidated list, UN sanctions, PEP screening)? Options: OFAC, EU consolidated list, UN sanctions list, PEP screening, Other
    • Who will own remediation for incomplete or deficient KYC files and what SLA do you expect for remediation (e.g., 10 business days)? Options: You remediate, We remediate, Administrator remediates
    • Indicate the beneficial ownership threshold that triggers enhanced due diligence for your investors (for example: 10% UBO trigger). Options: 10%, 25%, 50%, Custom
    • Are source‑of‑fund or source‑of‑wealth attestations required for any investors and which supporting documents are acceptable (bank statements, sale agreements)? Options: Yes - bank statements, Yes - sale agreements, No, Other

    Administer Capital Calls and Distributions

    • Provide the capital call notice template you prefer and required lead time for notices (for example: 7 business days with wire instructions and tax stub).
    • How will you confirm that a distribution or capital call is complete (bank confirmation of wire, transfer agent posting, administrator reconciliation)? Options: Bank confirmation of wire, Transfer agent posting, Administrator reconciliation, Other
    • Specify the distribution waterfall priority you expect (return of capital first, preferred return X%, then carried interest) and the calculation method for IRR or return metrics.
    • Who will perform day‑to‑day reconciliation between the fund NAV and investor statements (fund administrator, auditor, internal accounting)? Options: Fund administrator, Auditor, Internal accounting team
    • State the bank account and routing details policy for calls and distributions and whether you require segregated accounts by investor class.

    Provide Direct CIO and Portfolio Manager Access

    • Which access cadence do you prefer with the CIO and portfolio managers (monthly update calls, quarterly strategy reviews, ad‑hoc calls on request)? Options: Monthly calls, Quarterly reviews, Ad‑hoc on request, Annual deep‑dives
    • Who on your side will coordinate scheduling and pre‑read circulation for access sessions (name, role, email)?
    • Confirm any confidentiality or nondisclosure terms that must be in place before position‑level or trade‑level discussions (NDA required, limited topic list). Options: NDA required, NDA on file, Limited topic list acceptable, No NDA required
    • Specify limits on position‑level disclosure during investor sessions and whether anonymized examples suffice for portfolio walkthroughs. Options: Position‑level allowed, Anonymized examples only, Restricted by asset class
    • Would you like invitations to portfolio manager site visits or prefer virtual deep‑dives? Options: In‑person site visits, Virtual deep‑dives, Both

    Deliver Bespoke Reporting Dashboards and Cadence

    • Which KPIs and metrics must appear on your reporting dashboard (for example: net‑of‑fees IRR, time‑weighted return, exposure by sector, VaR)? Options: Net‑of‑fees IRR, Time‑weighted return, Exposure by sector, Value at Risk (VaR), Other
    • What reporting cadence and formats do you require (monthly PDF package, interactive quarterly dashboard, annual audited report)? Options: Monthly PDF, Quarterly interactive dashboard, Annual audited report, Ad‑hoc custom reports
    • Which data integrations are needed to populate reports (administrator NAV feeds, custodian statements, prime broker blotter, internal accounting feed)? Options: Administrator NAV feed, Custodian statements, Prime broker blotter, Internal accounting feed, Other
    • Who should have read‑only versus full access to dashboards and do you require single‑sign‑on (SSO) integration with your identity provider? Options: Read‑only users, Full access users, Require SSO, SSO optional
    • Specify reconciliation tolerances and SLAs for receiving administrator NAV and performance data (for example: administrator NAV within 5 business days of month‑end).

    Implement Tax Reporting and Year‑End Packets

    • Which annual tax deliverables must be included in the year‑end pack (Form K‑1, consolidated tax report, withholding summaries)? Options: Form K‑1, Consolidated tax report, Withholding summaries, Other
    • When do you need a draft year‑end pack for tax counsel review relative to calendar year‑end (for example: by Jan 31, by Feb 28)? Options: By Jan 31, By Feb 28, By Mar 31, Custom timeline
    • Who will sign off on final year‑end tax deliverables (your tax counsel, external accountant, in‑house CFO)? Options: Your tax counsel, External accountant, In‑house CFO
    • Specify investor‑level tax data fields required in the pack (gross income allocations, foreign tax credits, state allocations).
    • Are any investors on an alternate fiscal year or requiring bespoke tax deferral documentation that must be included in the packet? Options: Yes - alternate fiscal year, Yes - tax deferral docs, No

    Coordinate External Tax and Estate Counsel Communication

    • Provide contact details for the external tax and estate counsel we should engage (name, firm, email) and preferred communication channel.
    • List the information‑sharing protocols you require between counsel and the fund (for example: access to redlines, formal comment rounds, counsel‑to‑counsel calls). Options: Redline access, Formal comment rounds, Counsel‑to‑counsel calls, Other
    • Specify timing constraints for counsel review of sideletters and PPM (for example: 10 business days for initial review). Options: 5 business days, 10 business days, 15 business days, Custom
    • Do you require privileged or confidential handling rules when we share materials with your counsel (restricted circulation, encrypted file transfer)? Options: Restricted circulation, Encrypted transfer, No special handling
    • Indicate whether you want a counsel‑to‑counsel kick‑off call to align on tax and estate issues and suggested dates for that call. Options: Yes - please schedule, No - not required, Maybe - suggest dates
  4. Mutual Commitment

    Finalize commercial and legal terms, confirm sideletter and tax provisions, and record agreed operational and acceptance obligations.

    Agreement Modules

    • Subscription Agreement
    • Fund Governing Agreement
    • Investor Side Letter
    • Tax Certification & Withholding Forms
    • Subscription Confirmation & Capital Schedule
    • Operational & Acceptance Obligations Record
    • Wiring and Escrow Instructions
    • KYC/AML & Beneficial Owner Certification
    • Closing Certificate & Conditions-to-Closing Statement
  5. Onboarding

    Operationalize investor onboarding with legal, tax, and operational readiness checks before funds are accepted.

    1. Pre-Subscription Readiness

      Confirm signatories, tax counsel involvement, KYC/AML owners, funding timing, and any document dependencies before issuing subscription materials.

      Pre-Deployment Questions

      Signatories and legal approvals

      • Who is the primary authorized signatory for the buyer on subscription documents? (name and role — so we can prepare signature routing)
      • Who is the backup signatory if the primary is unavailable? (name and role)
      • Is electronic signature acceptable for subscription and sideletter execution? Options: Yes — e-signature accepted for all documents, Yes — e-signature accepted for most documents; some require wet ink, No — wet-ink signatures required

      Tax counsel and legal inputs

      • Will external tax counsel review subscription materials or sideletters before issuance? Options: Yes — will review prior to issuance, Yes — will review but only after issuance (post-issue review), No — internal counsel only
      • Primary tax counsel contact (name, role, and preferred contact method) — required to schedule review
      • Are any specialist tax documents or formal tax opinions required before we issue subscription materials? Options: Yes — tax opinion required, Yes — specific tax certificates/forms required, No

      KYC/AML ownership and status

      • Who owns KYC/AML for this investor (name and role) — the buyer or a third-party provider?
      • Current KYC/AML status for this investor (required so we know if we can attach verified documents) Options: Complete and verified, Collected but pending verification, Not yet collected, Partial — see notes
      • Is enhanced due diligence (EDD) expected or already flagged for this investor (PEP, cross-border complexity, trust/structure complexity)? Options: Yes — EDD required, No — standard KYC only, Unclear — please advise

      Funding timing and document dependencies

      • Target funding date or capital availability window (provide date or week — so we can schedule subscription issuance and capital call)
      • Which operational dependencies must be satisfied before we issue subscription materials? (select all that apply) Options: Custodian account open and validated, Fund/issuer account routing established, Sideletter language finalized, Tax opinion/certificates delivered, Regulatory filing or approval required, No dependencies — ready to issue
      • List any outstanding documents or approvals the seller must produce or confirm before subscription materials can be issued (briefly describe)
    2. Account, Legal & Tax Setup

      Capture entity details, tax residency, beneficial owner data, account routing, and exact sideletter clauses the operations team will use to configure accounts.

      Configuration Details

      Entity & Primary Tax Details

      • Legal entity or investor name to appear on account records (enter exact legal name as it should appear on subscription and account forms)
      • Entity legal form / investor type (select one) Options: Onshore corporate entity, Onshore trust, Individual / Direct investor, Offshore entity (tax‑efficient structure), Family office pooled vehicle, Managed account / Separately Managed Account
      • Primary tax residency country (enter ISO2 country code; Default is US)

      Legal Identifier

      • Legal identifier type provided for this entity (select one) Options: LEI, EIN / Tax ID, Company registration number, Trust reference number, None / not applicable
      • Legal identifier value (enter the identifier string exactly as issued; leave blank if 'None')

      Beneficial Owners & KYC Data Requirements

      • How many beneficial owners (natural persons) will you provide for this entity? (enter a number; Default is 1)
      • Which beneficial‑owner data fields must operations receive and validate? (select all that apply) Options: Full legal name, Date of birth, Nationality, Tax ID / TIN, Ownership percentage, Residential address, ID document type & number (passport/ID), Source of wealth statement, Occupation / employer
      • Preferred ingest file format for beneficial‑owner upload (select one; Default: CSV) Options: CSV (default), XLSX, Platform secure portal upload (per‑investor files)
      • Exact CSV column headers expected for BO upload (enter comma‑separated header row; Default sample: full_name,dob,nationality,tax_id,ownership_pct,address,id_doc_type,id_doc_number,source_of_wealth)

      Account Routing & Operational Handoffs

      • Who owns KYC/AML collection for this investor (select one)? Options: Seller operations (our ops team), Buyer operations (their AML/KYC unit), Third‑party AML provider — named below, Custodian / Prime broker
      • If 'Third‑party AML provider' or 'Custodian / Prime broker' selected above, enter provider name exactly as it should appear in integrations (leave blank if not applicable)
      • Preferred operational account routing method to receive capital and settle distributions (select one) Options: Bank transfer (wire) — routing/account numbers will be provided via your secrets manager at handoff, Custodian / prime broker account (enter custodian name above), Managed account provider (provide provider name above), Escrow / settlement agent (enter agent name above)

      Sideletter Clauses & Activation Criteria

      • Which sideletter clause categories must operations implement when configuring the account? (select all that apply) Options: Fee discount / breakpoint, Co‑investment rights / allocation, Reporting enhancements / custom cadence, Most‑favored‑nation (MFN) protection, Transfer / liquidity restrictions, Tax indemnity / withholding instructions, Governance / observer rights, Preemption / right of first offer, Other (enter in exact wording field)
      • Exact sideletter clause wording to be used by operations to configure accounts and documentation (paste final, executed clause text here — do not paste redlines; this text is copied verbatim into operational setups)
    3. Investor Onboarding

      Execute subscription processing, document exchange, capital scheduling, and operational handoffs with named owners and milestone tracking.

  6. Ongoing Relationship & Reporting

    Confirm reporting cadence, monitor net-of-fee performance vs success signals, manage issues and enhancements, and maintain priority access and communications.

    Success Reviews

    • Go-live Health Check (weeks 1-4)
    • First Measurement Review (weeks 4-10)
    • Acceptance Gate Review (around day 90)
    • Ongoing Quarterly Relationship & Reporting Review

    Issues & Enhancements

    • Publish the next quarter's investor communications calendar and list of forthcoming priority access opportunities.
    • For any unmet criteria, capture specific remediation tasks and resolution timelines that will close the gap.
    • Confirm the named buyer signatory or documented owner who records the acceptance decision.
    • Publish the acceptance decision record that lists pass/fail for each Investment Scope criterion.
    • Create a remediation register for any failed criteria with owners and fix-by dates.
    • Schedule a follow-up verification checkpoint to confirm remediation items are complete if any criteria were conditional.
    • Performance review versus Investment Scope targets
    • Confirm whether the rolling quarterly net-of-fee return trend meets or diverges from the Investment Scope success signals.
    • Reduce the number of open operational issues older than 30 days and verify SLA adherence for reporting delivery.
    • Ensure the buyer continues to receive priority access opportunities and that any outstanding co-invest items have clear next steps.
    • Deliver a quarterly performance attribution pack tied to the Investment Scope targets.
    • Close or update the top three operational issues with committed resolution dates in the issue tracker.
    • Re-confirm success criteria and owners
    • Confirm investor reporting feeds and NAV publication are active and accessible by the named signatories.
    • Log all critical blockers with owners and agreed resolution dates.
    • Confirm the reporting cadence and primary escalation contacts for ongoing issues.
    • Produce a deployment validation checklist showing which feeds and reports are live and share it with the buyer.
    • Resolve any access or permission issues and confirm successful signatory logins.
    • Publish the remediation tracker with owners and target dates for open blockers.
    • Present first-period performance and delivery metrics
    • Determine whether net-of-fee monthly return and report delivery timeliness are moving toward the targets recorded in Investment Scope.
    • Document root causes for each identified gap and commit to corrective actions with dates.
    • Set the acceptance gate timeline and required evidence for the day 90 assessment.
    • Deliver a performance variance report that reconciles net-of-fee returns to the buyer's success signals and Investment Scope targets.
    • Provide a report-delivery audit showing on-time rate and steps to eliminate late reports.
    • Publish the acceptance-gate evidence checklist and confirm owners and delivery dates.
    • Restate acceptance criteria and numeric targets
    • Produce a documented acceptance decision against the targets recorded in Investment Scope.
    • Deployment and feed validation
    • Present outcome data against each criterion
    • Root-cause diagnosis for any gaps
    • Operational issue log and SLA review
    • Agree corrective actions and timelines
    • Early adoption and access signals
    • Priority access and co-invest update
    • Document pass/fail per criterion and formal decision
    • Communications and escalation protocol
    • Agree remediation and close-the-loop items
    • Confirm path to the acceptance gate
    • Blockers and remediation plan
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