Limited Partner Fundraising
High-stakes financial decisions requiring trust, structured diligence, and coordinated stakeholders.
Inside this journey
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Pre-Discovery
Align decision roles, approvals, and readiness before detailed due diligence.
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Stakeholder Alignment
Confirm decision roles, investment committee criteria, timeline, and required approvals for any allocation.
Alignment Questions
Opening — Tell Us What Matters Most
- To get started, what is the primary objective you hope a new hedge fund allocation will achieve for your portfolio this year?
- Roughly what initial allocation size are you considering for this mandate?
- Who on your team will be directly involved in evaluating and owning the relationship (titles/roles)?
- How soon would you like this allocation to be live if the fit is right?
- What's one non-negotiable characteristic we should know about your decision process or outcome?
How Are Decisions Really Made Here?
- If someone told your investment committee today that a new manager will solve a critical problem, would they believe it—why or why not?
- Which bodies need to approve an allocation of this type?
- What specific criteria does your investment committee prioritize when approving alternative manager allocations?
- How long does your typical approval cycle run from introduction to committee decision?
- Who is the single point person we should coordinate with to keep your process moving, and what is their preferred mode of communication?
What Keeps You Up at Night About New Managers?
- When you think about allocating to a new hedge fund, what single fear or past experience most shapes your caution?
- How important is demonstrated drawdown control versus long-term return in your evaluation?
- Which of the following operational failures have you seen or worry about most when investing in alternatives?
- How quickly do operational or team issues typically lead you to reduce exposure or exit a manager?
- Tell us about a specific manager relationship that disappointed you—what happened and how did it affect your future allocation behavior?
If This Allocation Needed to Justify Itself in a Crisis, What Would It Do?
- Imagine a market stress event next year—what would you need this allocation to demonstrate to keep it in your portfolio?
- What maximum drawdown over a 12-month period would you find acceptable for this mandate?
- How quickly must capital be available to you (liquidity preference)?
- Do you require hard liquidity windows or are gate/side-pocket arrangements acceptable under certain conditions?
- What scenarios (market moves, macro outcomes) would cause you to increase the allocation rather than reduce it?
Uncovering Portfolio Fit — Where Would This Live?
- Which sleeve of your portfolio is this allocation intended to sit in?
- What existing exposures should we avoid replicating (sectors, factors, regions)?
- How do you typically rebalance after drawdowns—do you add to diversifiers, cut cyclicals, or follow another rule?
- What correlation profile to your total portfolio are you targeting for this allocation?
- Are there internal exposure limits or concentration rules this manager must abide by?
The People Question — How Important Is Team Continuity?
- If a key portfolio manager left after you invested, how would that change your view of the allocation?
- What team or succession attributes most reassure you (e.g., internal bench, documented process, co-PMs)?
- How detailed do you expect the manager’s documentation on investment process and decision rights to be?
- Would you require key-person clauses or adjustable governance as part of the legal terms?
- Share a recent example where team stability influenced your allocation—what signs mattered most?
Operational Readiness — What Proofs Matter Most?
- What operational documents or third-party verifications are absolute prerequisites for you to proceed?
- How granular must reporting be—are position-level disclosures required or is aggregate reporting sufficient?
- What is your expected reporting cadence and preferred formats?
- How long does your operational due diligence usually take and what are the main gating items?
- Do you require on-site operational visits and reference checks before committing?
Commercial Terms — What Would Make You Say Yes (Or Walk)?
- Which vehicle structures do you prefer for this mandate and why?
- How sensitive are you to headline management and performance fees?
- Are there subscription mechanics or liquidity terms that would immediately disqualify a vehicle?
- Do you expect bespoke side letters, and which concessions are most important (reporting, information rights, liquidity)?
- What governance features (advisory board, escalation process) do you find critical to accept a manager?
How Will You Judge Success After Signing?
- What specific performance or risk metrics will you monitor to decide whether this allocation is successful?
- How long do you allow a new manager to demonstrate performance before deciding to increase, maintain, or reduce exposure?
- Which early warning signals would trigger a governance review or rebalancing?
- How important are scheduled reviews (quarterly/annual) versus event-driven check-ins?
- What would you like our team to provide as proof points during the first 12 months post-investment?
Imagining the Ideal Partnership — What Would That Feel Like?
- If this relationship exceeded your expectations, what three things would have happened in the first year?
- How often would you want direct access to portfolio managers and in what format?
- What level of customization in reporting or risk limits would make a managed account preferable to a commingled fund for you?
- Beyond returns, what softer signals (transparency, responsiveness, thought partnership) matter most in evaluating our team?
- What would be a low-effort way for us to demonstrate value early in the relationship?
Practical Next Steps — Who Does What and When?
- Which of these next steps would you like us to initiate after this discovery?
- Who on your side will own the next steps and what is their target availability window?
- What is the ideal timeline for completing due diligence and presenting to your investment committee?
- Are there any internal calendar constraints (e.g., budget cycles, committee blackout dates) we should avoid?
- Before we proceed, is there any additional information or hesitation you want us to address to make this process smoother?
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Due Diligence Readiness
Assemble NDAs, data-room items, reference check plan, and operational due diligence scope to ensure the process can proceed.
Readiness Questions
A quick snapshot of your mandate
- Which type of institutional allocator best describes you?
- Roughly how large is the pool you’re considering allocating from (alternatives or hedge fund sleeve)?
- What is the target size (or range) for a new hedge fund allocation from your mandate?
- Who will be the primary point of contact and who ultimately signs the allocation memo?
- How would you summarize the mandate’s time horizon and liquidity preference in one sentence?
What's keeping your committee awake at night?
- If a market shock happened tomorrow, which part of your hedge allocation would you be most worried about?
- How large a drawdown would trigger an internal review or redemption conversation?
- Tell us about a recent allocation that disappointed—what happened, and how did it change your view?
- When these worries show up in meetings, how do they typically manifest—anxiety about headline risk, committee pushback, or re-prioritization of liquidity?
- How long have these concerns been influencing your hedge fund selections?
Are you hiding constraints from the memo?
- What’s one constraint you rarely put in writing but that drives your final decision?
- Which of the following legal or operational constraints are non-negotiable for you?
- Describe your minimum acceptable liquidity profile (redemption frequency + notice).
- Are you prepared to accept occasional gates or side-pocketing if compensated with lower correlation and higher long-term returns?
- Have you previously negotiated bespoke terms (e.g., fee breaks, liquidity carve-outs, reporting) to overcome an internal constraint? Tell us one example.
If you could design the perfect hedge allocation — what does it actually feel like?
- Imagine the allocation worked exactly as you hoped for three years—what would your report to the investment committee highlight?
- What are the primary objectives you expect this allocation to satisfy for your portfolio?
- Which performance benchmark or attribution lens do you use to judge hedge fund success?
- How important is transparency on position-level exposure and factor decomposition versus higher-level risk metrics?
- What non-performance success signals (team continuity, timely reporting, operational smoothness) would make you recommend scaling the allocation?
What's the real process to get to Yes?
- What’s the single biggest hurdle to getting an allocation approved that you believe most managers underestimate?
- Which steps do you require before a final IC decision?
- How long does your typical approval journey take from first meeting to committee vote?
- Who in your organization needs to be persuaded beyond the investment team (e.g., CFO, legal, compliance, board)?
- When you decline a manager late in the process, what usually tipped the scale?
Where do operations and legal usually trip you up?
- What operational or legal issues have led you to pause or stop an allocation in the past?
- Do you require an independent third-party operational due diligence (ODD) report before committing?
- Which operational documents would you expect upfront in a data-room?
- How much KYC / AML complexity is your treasury and ops team prepared to absorb for a foreign or offshore vehicle?
- Share one operational 'deal-breaker' you won’t compromise on.
What would make you press commit today?
- What are the top three triggers that would make you move from diligence to a firm commitment?
- How flexible are you on vehicle type (flagship fund vs. SMA vs. co-invest) to accelerate a commitment?
- What fee structure would you need to see to consider an initial allocation (management + performance)?
- What reporting cadence and formats must be in place at onboarding (select all that apply)?
- If we agreed on a pilot or seed allocation, what success signals during the first 6–12 months would convince you to scale?
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Customer Discovery
Clarify target allocation size, risk/return objectives, drawdown tolerances, liquidity constraints, existing exposures, and success metrics.
Discovery Questions
Getting Oriented — a quick snapshot to start
- Which description fits your organization best?
- Roughly how large is your total alternatives or hedge-fund allocation today?
- What size of new allocation are you considering for hedge fund strategies right now?
- Who on your team should we primarily coordinate with about portfolio fit and due diligence? (name, role, best contact method)
If You Could Break the Mold, What Would You Change?
- What’s the single most frustrating thing about how hedge fund allocations are typically evaluated at your organization?
- How has that frustration shown up in past selection decisions—missed opportunities, slow approvals, suboptimal contracts, or something else?
- How long have you been tolerating that pattern before looking for a different approach?
- If we could solve one pain point you named, which would deliver the most immediate value to your committee?
- When you imagine a manager that actually fixes this, what three behaviors from the manager would convince you they’re different?
How Much Downside Can You Live With?
- When you think about drawdowns, what would make you lose conviction in a strategy—depth of loss, duration, or something else?
- What is the maximum drawdown you’d generally accept for a new allocation before raising concerns with the investment committee?
- If you selected 'Varies by strategy', please describe how your tolerance changes by strategy or mandate.
- How much time would you typically allow a strategy to recover from a drawdown before reevaluating?
- Tell us about a past drawdown that caused you to act (redeem, reduce, or engage). What triggered the action and what did you learn?
What Does 'Fit' Look Like When You Sleep at Night?
- How closely do you want new hedge fund allocations to move with your existing portfolio—are you aiming to reduce correlation, maintain neutrality, or accept some overlap?
- List the primary exposures or strategies you already hold that we should avoid duplicating (e.g., long equity market, macro, global macro, commodity trend-following, credit long/short).
- Which quantitative measures matter most when you assess fit? (select up to three)
- How would you like us to demonstrate fit—backtested correlation tables, scenario analyses, live portfolio overlays, or a combination?
- If we showed an unexpected overlap in exposures, what evidence or mitigation would convince you to proceed anyway?
Decision Room — who actually signs off?
- Who are the decision-makers and influencers we should prepare for (roles, not names)?
- What are the non-negotiable criteria your investment committee uses to approve a new manager?
- How long is your typical approval runway from first meeting to committee vote?
- Describe a recent approval that took longer or failed—what bottleneck created the delay or rejection?
- What would make a committee move faster—additional analytics, manager commitments, pilot structures, or something else?
Operational Realities — the checklist that actually matters
- Which operational items are absolute deal-stoppers for you?
- What reporting cadence and detail level do you require to feel comfortable (e.g., monthly P&L only, monthly position-level, intraday risk)?
- Do you require third-party operational due diligence (OPDD) or independent verification of controls before committing?
- Where have you seen operational handoffs fail between manager and allocator, and what would you change in that handoff?
- Are there specific service providers or custodians you prefer or require (list names or types)?
Fees, Structures, and the Terms That Matter
- When you read a fee schedule, where do you draw the line—what's acceptable vs. non-starter?
- Which vehicle types are you open to for an initial allocation?
- Are side letters or special terms something you routinely require? If so, what terms are typical?
- Which legal or commercial clauses have caused you to walk away in the past?
- Would you consider a temporary pilot or phased commitment as a way to bridge concerns? If yes, what structure would be most persuasive?
How Will We Know This Is Working? — measurable signals
- What are the top 3 metrics you would use to judge early success (first 6–18 months)?
- What minimum performance or risk thresholds would trigger a review vs. an outright redemption?
- How often would you want a formal performance review with portfolio managers in the first year?
- Would you expect an on-site visit or an in-person deep-dive before committing? If so, who typically attends?
- Which reference checks or third-party validations carry the most weight for you (current LPs, prime brokers, auditors, OCIOs)?
What Would Make You Say 'Yes' Faster?
- If everything else checked out, what single remaining issue would most likely stop you from approving an allocation today?
- What additional materials or analyses do you need from a manager to satisfy your committee?
- Who else (roles) should we bring into the conversation now to accelerate alignment?
- How much runway and what resources would you need to complete an approval in the next 60–90 days?
- If you were to pilot a small allocation immediately, what would feel like a low-friction first step?
Final Check — logistics, permissions, and next steps
- Are there regulatory, KYC/AML, or procurement processes we should pre-anticipate that could delay onboarding?
- Which documents should we prepare and share first to make your diligence efficient (e.g., PM bios, strategy paper, audited financials, sample reporting)?
- What’s the best way to keep your team updated during diligence—weekly email summaries, short calls, shared data room, or a combination?
- Who should we schedule a follow-up with and when would a next meeting be most useful?
- Is there anything we didn’t ask that would materially affect your view of a prospective manager? Tell us what we missed.
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Solution Experience
Use the customer's portfolio context and scenario analyses to show how our strategies deliver drawdown control, correlation outcomes, liquidity profile, and team continuity.
Experience Meetings
- Current State & Consequence Alignment
- Scenario Modeling Workshop — Drawdown & Correlation Proof
- Liquidity Profile & Implementation Fit Session
- Team Continuity, Governance & Reference Validation
- Validation & Trade-off Decision Session
- Agree and schedule reference calls or operational due diligence checkpoints required by the customer.
- Schedule follow-up runs if the customer requests calibration or extra scenarios.
- Restate Customer Liquidity Constraints & Objectives
- Confirm which vehicle(s) meet the customer's liquidity and operational constraints.
- Prove that the recommended vehicle preserves the modeled drawdown and correlation outcomes under stressed liquidity events.
- Identify operational gaps and assign owners for resolution prior to Solution Scope.
- Provide a vehicle comparison memo (liquidity mapping, gating risk, reporting differences).
- Ops to produce a checklist for any reconciliation, custody, or reporting integrations required.
- Assign an implementation lead and circulate contact details and preliminary timeline.
- Introduce Key Investment & Risk Personnel
- Reassure the customer on team stability and that succession plans are actionable.
- Confirm governance and escalation protocols satisfy the customer's acceptance criteria.
- Introductions & Meeting Objectives
- Share detailed bios, org chart, and the formal continuity/succession plan documents.
- Provide anonymized reference case studies and contact details for agreed reference checks.
- Ops to prepare an evidence pack for operational due diligence (audit reports, admin details, controls).
- Executive Recap: Current State, Consequence, Future State
- Obtain explicit customer validation that the solution meets the defined future-state acceptance criteria.
- Surface and document remaining trade-offs and commercial points that must be negotiated in Solution Scope.
- Secure agreement on next steps, owners, and timeline to move into Solution Scope and eventual Mutual Commit.
- Produce a final validation memo tying scenario proof to each acceptance criterion with signatures or email confirmations.
- Prepare a draft commercial term outline and proposed Solution Scope agenda for the next meeting.
- List outstanding items and assign responsible parties with deadlines to resolve before Solution Scope.
- Produce a single definitive current-state sentence the team will use in all models.
- Quantify the financial and operational consequence of the current-state problem in customer terms.
- Agree and document a one-sentence future-state outcome that will be proven by scenarios.
- Secure customer sign-off on the scenario inputs, data deliverables, and timeline for modeling.
- Capture and circulate the finalized current-state, consequence, and future-state sentences.
- Customer to deliver validated portfolio snapshot and any restricted-data placeholders by agreed date.
- Team to publish the scenario modeling plan and assumptions document for customer review.
- Recap Preconditions
- Demonstrate, with the customer's data, that our strategies achieve the defined future-state metrics or identify gaps.
- Explain the causal mechanisms (attribution) that produce the improvements so the customer trusts the result.
- Obtain explicit validation of model assumptions and agree any recalibrations required.
- Agree next steps for deeper or alternative scenario runs if necessary.
- Deliver the scenario output pack (charts, tables, assumptions) and an executive one-page proof memo.
- Customer to confirm any requested assumption changes or additional stress cases within 3 business days.
- Continuity & Succession Plan Review
- Proof Summary: Scenario Outcomes vs Acceptance Criteria
- One-Sentence Current State (Customer Confirms)
- Model Assumptions & Inputs Review
- Vehicle Mapping: Model Results to Vehicles
- Trade-offs & Commercial Implications
- Explicit Consequence Statement
- Cashflow & Redemption Stress Tests
- Baseline (No-Change) Scenario Results
- Governance & Decision Protocols
- Strategy Implementation Scenarios (Proof Steps)
- Reference Case Studies & Operational Evidence
- Customer Validation Round (Force Yes/No on Key Points)
- One-Sentence Future State Definition
- Operational & Reporting Implications
- Comparative Attribution & Correlation Decomposition
- Confirm Implementation Recommendation & Customer Acceptance
- Confirm Inputs & Pre-Work for Scenario Modeling
- Validation Q&A & Reference Follow-Up
- Decision & Next Steps to Solution Scope
- Forced Validation & Calibration
- Close: Validation & Next Steps
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Solution Scope
Define vehicle type (flagship fund, SMA, co-invest), reporting cadence, risk limits, fee schedule, transparency, and operational responsibilities.
Scope Configuration
- Monthly Performance Attribution Report
- Factor Exposure and Risk Decomposition
- Position-Level Transparency Package
- Real-Time Risk Dashboard Access
- Full Trade Blotter Export (CSV/Excel)
- Independent Fund Administrator Statements
- Annual Audited Financial Statements
- Bespoke Separately Managed Account Implementation
- Co-Investment Allocation and Execution
- Liquidity and Redemption Schedule Documentation
- Counterparty and Leverage Disclosure Pack
- Quarterly Investment Review Presentation
- On-Demand Portfolio Manager Access
- Prime Broker Margin and Financing Statements
Scope Questions
Monthly Performance Attribution Report
- Do you require monthly attribution at the fund level, account level, or both?
- Which attribution breakdowns are essential for your review (select all that apply)?
- What level of netting and fee treatment do you expect in the report?
- What delivery formats do you want for the monthly attribution?
- Who are the intended recipients/stakeholders for the monthly report (titles or roles)?
- Are there regulatory, GP/LP agreement, or internal template requirements we must follow for the attribution layout?
Factor Exposure and Risk Decomposition
- Which factor frameworks do you require (select primary preference)?
- What decomposition granularity do you need?
- How frequently should factor exposures and risk decomposition be reported?
- Do you require stress-test / scenario decomposition outputs alongside historical risk decomposition?
- What output formats are required for downstream analysis (select all that apply)?
- Are there specific benchmarking or normalization rules we should apply (benchmark, lookback, volatility-scaling)?
Position-Level Transparency Package
- Do you require full position-level disclosure or a partially anonymized view?
- What fields must be included for each position?
- What reporting frequency and latency do you expect for position-level data?
- Are there any legal, regulatory, or contractual restrictions on position-level disclosure we should respect?
- Preferred delivery methods for position-level files (select all that apply)?
- If partial anonymization is required, please specify which elements must be masked or aggregated (e.g., counterparty names, strategy identifiers).
Real-Time Risk Dashboard Access
- Do you require interactive real-time access to a risk dashboard?
- Which risk metrics must be visible on the dashboard (select all that apply)?
- How many named users should have dashboard access initially?
- Do you require single sign-on (SSO) / enterprise identity integration (e.g., SAML, OIDC)?
- Do you need dashboard data exported to your systems via API or scheduled file drops?
- What maximum latency is acceptable for 'real-time' metrics (e.g., seconds, minutes)?
Full Trade Blotter Export (CSV/Excel)
- Do you require a full trade blotter feed for all executed trades?
- What fields are mandatory in the trade blotter (select all that apply)?
- What delivery cadence and latency do you require for the blotter export?
- Preferred file format and schema requirements for the blotter?
- How far back should historical trade exports go for onboarding (e.g., 12 months, 36 months)?
- Are there any access controls or redaction rules for trade-level data (e.g., hide broker names)?
Independent Fund Administrator Statements
- Do you require monthly statements from an independent fund administrator?
- Which outputs from the administrator are needed (select all that apply)?
- Do you require statements to follow specific accounting standards or chart of accounts?
- Preferred delivery mechanism for admin statements?
- Will you require administrator contact details and SLAs for reconciliations and queries?
- If you have a preferred administrator or existing relationship, please name the firm and any contractual expectations.
Annual Audited Financial Statements
- Do you require annual audited financial statements delivered to investors?
- Which audit firm or level of auditor accreditation do you expect (if any)?
- Which ancillary schedules are required (select all that apply)?
- What is the expected timing for audited statements relative to fiscal year end?
- Do you require distribution of audited statements to a list of specific investor contacts?
- Are there any jurisdictional reporting constraints we should be aware of (e.g., multi-jurisdiction funds)?
Bespoke Separately Managed Account Implementation
- Are you considering a bespoke SMA or mandating custom investment parameters?
- Which governance or mandate customizations are required (select all that apply)?
- Preferred custodial and prime broker relationships for the SMA?
- What is your target implementation timeline for an SMA (e.g., onboarding completion)?
- Do you require bespoke legal documentation or review of manager-side templates?
- Expected initial AUM or target allocation size for the SMA?
Co-Investment Allocation and Execution
- Are you requesting co-investment access or capacity commitments?
- Preferred allocation methodology for co-invests?
- What execution and settlement timelines are acceptable for co-invest opportunities?
- Do you require separate reporting and valuation for co-invest positions?
- Are there concentration, compliance, or disclosure constraints for co-invest exposures?
- If yes, please describe any limits, locked-up capital expectations, or approval processes.
Liquidity and Redemption Schedule Documentation
- What redemption frequency do you require or expect for this vehicle?
- What notice period do you expect for redemptions?
- Do you require gating, side-pocketing, or temporary suspension provisions documented?
- Are there minimum/maximum redemption amounts or liquidity tranches to document?
- Do you require modeled liquidity profiles under stress scenarios (e.g., 1-in-10, 1-in-100)?
- Please specify any cash-sweep, in-kind redemption, or deferred settlement preferences.
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Mutual Commit
Negotiate and finalize commercial and legal terms, side letters, subscription mechanics, and confirm governance and acceptance criteria.
Agreement Modules
- Commercial Term Sheet
- Subscription Agreement
- Fund Governing Documents (LPA / Operating Agreement)
- Side Letter(s)
- Statement of Work (SOW) — Managed Account / Operational Onboarding
- Subscription Mechanics & Funding Instructions
- Regulatory & Compliance Certifications (KYC/AML/FATCA/CRS)
- Legal Counsel Coordination & Redline Resolution Log
- Governance & Acceptance Certificate
- Execution Checklist & Close Confirmation
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Deployment
Execute onboarding, KYC/AML, account setup, capital instructions, reporting integration, and operational handoffs with clear owners and milestones.
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Success
Review initial performance and operational delivery against agreed success signals and maintain a shared channel for issues and enhancements.
Success Reviews
- Initial Performance & Success Signals Review
- Operational Delivery & Controls Review
- Success Signals Validation Workshop
- Issue Triage & Enhancements Cadence Setup
- Governance Review & Allocation Path Decision
Issues & Enhancements
- Prioritize enhancement requests and commit to delivery windows for high-priority items.
- Customer to confirm whether the presented consequences align with their Investment Committee's tolerance and next committee date.
- Objectives and Pre-work Checklist
- Confirm operational readiness and that no unresolved ops issues threaten the customer's acceptance criteria.
- Define a prioritized remediation plan with owners and deadlines for control exceptions.
- Agree on reporting formats and delivery cadence that prove the future state of operational transparency.
- Ops team to deliver a remediation tracker (issue, root cause, resolution steps, owner, due date) within 24 hours.
- Administrator to provide updated reconciliations and confirmation of NAV accuracy for the most recent period within 2 business days.
- Set up test feed of investor reporting (sample encrypted file) to customer's portal and confirm successful receipt.
- One-sentence Current State Recap
- Produce a customer-signed set of success metrics and thresholds that define acceptance.
- Agree the evidence package and timeline that will prove the future state to the Investment Committee.
- Establish the monitoring cadence and escalation steps for breaches of agreed thresholds.
- Draft and circulate the signed Success Signals & Evidence Pack for customer signature within 2 business days.
- Build the monitoring dashboard (scorecard) keyed to agreed metrics and share access credentials with the customer.
- Schedule the sign-off checkpoint (date for committee memo submission) and owner responsible for submission.
- Review Outstanding Issues List
- Set up a single shared channel with clear access and notification rules to be the authoritative place for issues.
- Define triage workflow and SLAs so the customer knows expected response and resolution times.
- Opening & Objectives
- Create the shared channel (CustomerNode workspace or chosen tool), invite cross-functional owners, and distribute access instructions.
- Populate the triage workflow document with owners and SLAs and circulate for acknowledgment.
- Deliver a prioritized enhancements backlog with target delivery dates for top-3 items within 5 business days.
- Executive Summary (one-slide)
- Secure a clear governance decision on the customer's allocation path with documented sign-off.
- Ensure commercial and operational steps required to enact the decision are identified and owners assigned.
- Set the next governance checkpoint and deliverables required for that meeting.
- Prepare a committee-ready one-page memo summarizing the decision rationale and required actions within 24 hours.
- If allocation changes, update subscription documentation and coordinate with legal/ops for execution timelines.
- Schedule the next governance checkpoint and circulate the expected evidence pack and attendees required.
- Establish a single, crystal-clear statement of current state: realized performance vs agreed signals.
- Surface explicit consequences of the current state on the customer's allocation and risk budget.
- Agree immediate corrective or confirmation actions and owners to be executed within defined timelines.
- Obtain customer validation that the diagnosis reflects their view of performance drivers.
- Deliver a detailed attribution pack (position-level and factor decomposition) within 3 business days.
- If performance misses signals, propose two remedial options (risk overlays, allocation pacing) with quantified impact within 5 business days.
- Pre-work/Data Confirmation
- Performance vs Success Signals
- Ops Scorecard: Status vs SLA
- Define Severity Levels & SLAs
- Explicit Consequence Mapping
- Operational Readiness Confirmation
- Current State Snapshot
- NAV & Reconciliation Findings
- Define Future-State Outcomes
- Choose Shared Channel & Access Controls
- Triage Workflow & Owner Roster
- Attribution & Scenario Drivers
- Recommended Allocation Path & Rationale
- Incident & Control Exceptions Review
- Metric & Threshold Alignment
- Consequence Assessment
- Commercial & Legal Considerations
- Operational Remediation Plan
- Proof Plan: What We Will Show
- Enhancements Roadmap Prioritization
- Validation & Customer Confirmation
- Validation Mechanism & Sign-off Process
- Recurring Cadence & Reporting
- Reporting & Delivery Validation