Research Facilities
Multi-stakeholder institutional decisions where academic mission, student outcomes, and financial sustainability converge.
This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.
Inside this journey
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Project Discovery
Align on project drivers, funding sources, current lab constraints, stakeholders, and measurable success signals.
Discovery Questions
Start here: quick introductions, stakes, and timeline
- Tell me about the research drivers and grant or accreditation deadlines that prompted this project.
- How many square feet of lab or containment space are you planning to add or renovate?
- Who on your team will be the day-to-day project lead for decisions about scope and tradeoffs?
- When would occupying the new or renovated space need to align with the academic calendar, faculty start date, or a grant start?
- What is your target project budget range for design through commissioning, including contingency?
- Walk me through the last time your institution accepted a lab fit-out, from selection to occupancy. What went well and what required rework?
Where the current lab reality bumps against your goals
- What single operational failure in your current facility would make this project mandatory rather than optional?
- Describe the constraints on mechanical capacity, chilled water, or gas services in the areas you are evaluating.
- In the last 12 months, how often has instrument downtime been linked to HVAC, vibration, or utility interruptions?
- How do faculty stakeholders typically express nonnegotiable equipment needs, and who mediates tradeoffs on scope?
- Which containment levels or high-risk lab types must be supported on day one of occupancy?
- Who raises the first alarm when a research group's timeline slips because of space or equipment delays?
Funding, authorities, and the political hazards that actually move this project
- If your major funding source were delayed or reduced by 20 percent, what stops the project immediately?
- Do you have an internal capital approval committee and standard preapproval materials for projects this size?
- By whom will final signoff on budget and scope be made, and can that person be engaged weekly during critical design periods?
- Which internal stakeholders will veto or require redesign for biosafety, animal care, or human subjects spaces?
- On a scale of 1 to 10, how tolerant is your leadership of cost growth on specialized mechanical or plumbing systems?
- Would any internal groups prefer to solve this with campus trades instead of hiring an external partner?
Technical requirements and containment constraints we cannot ignore
- Walk me through the containment and biosafety level decisions you expect to make and which of those are nonnegotiable.
- Are there existing HVAC baselines, room pressurization standards, or commissioning reports we can review to accelerate design?
- Describe any fixed instrumentation, casework, or facility furniture that must be reinstalled or specifically accommodated.
- List the mechanical or utility upgrades that would trigger a separate capital approval or a change in funding source.
- Explain the test methods you expect for validating vibration, temperature, and room pressure for sensitive instruments prior to occupancy.
- Name the regulatory approval or permit that, if not obtained on schedule, would stop the project.
Construction rhythm and academic calendar risks
- Where does the academic calendar create immovable no-build windows that block critical construction work?
- When are the highest risk dates for disrupting research, clinical operations, or animal care you cannot move?
- Provide the sequence of campus milestones a construction phase must avoid, like semester start, exams, or animal care audit windows.
- Estimate the weeks of uninterrupted access vendors typically need for equipment installation and commissioning.
- Identify a single schedule failure tied to construction access that would force you to pause or renegotiate the project.
- If an academic event forces a phase shift, what contingency funds or schedule levers are available to keep core milestones intact?
The other options on your table and what it would take to stick with them
- Tell me about the firms, vendors, or internal programs you are actively considering to deliver this work and why they remain in play.
- List the pros and cons you see in keeping the work inside campus trades versus hiring an external design-build or specialty lab team.
- Under what circumstances would you decide to stay with the incumbent provider or delay selecting a new partner?
- Has anyone on campus proposed a pure self-perform approach that avoids outside partners entirely?
- Point to the single gap—price, timeline, institutional references, or regulatory experience—that would push you away from an incumbent or in-house solution.
- Name the internal team or role that most favors keeping the work in-house and why their view carries weight.
Operational readiness, gates, and the musts before we mobilize
- Outline the absolute readiness facts you must confirm before allowing crews onsite for demolition or major MEP work.
- Do you have site access windows, loading dock agreements, or construction insurance limits already established?
- Are there control system integrations the building automation or lab automation teams must expose to our commissioning agents?
- Identify the third-party systems and vendor teams that must hand off equipment to us, for example core instrumentation vendors, vivarium suppliers, or building automation.
- Provide the name and role of the person who controls release of facility access badges and keys, and indicate whether they can expedite approvals if needed.
- Assuming permits or approvals slip by one month, what threshold triggers a project pause rather than a phased workaround?
Acceptance criteria, success signals, and the decision that moves us forward
- Suppose the first phase meets its performance targets, what would stop your team from signing the design-construction agreement that week?
- Explain the measurable acceptance criteria you will require before final payment and occupancy, for example commissioning setpoints, regulatory certificates, and instrument fit checks.
- Outline your preferred approach to balancing holdbacks, retainage, or phased billing with named owner signoffs to manage final risk.
- Please supply the name and role of the individual who will confirm regulatory approvals and system commissioning, and whether they are enabled to sign acceptance certificates.
- Where would you draw the line between an acceptance holdback and a remediation plan if a key commissioning metric is missed?
- Assuming the pilot or initial phase meets targets, what is the earliest business day you could sign and release funding to proceed?
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Design & Delivery Experience
Translate the buyer's requirements into a shared vision of design, phasing, and risk mitigation for lab systems and containment.
Solution Experience
- Design & Delivery Solution Experience
- Confirm the current state and its cost
- You confirm the quantified consequence of the current state for schedule, budget, or regulatory risk.
- Deliver a phased design options memo with a prioritized risk register and preliminary cost range for each phase.
- You confirm that the proposed phasing and containment approach removes the highest-priority risks identified.
- Present a phased design vision tied to those consequences
- Provide current equipment owners, critical instrument requirements, and any permit or approval timelines that will affect phasing.
- Prove one phase end-to-end with risk mitigation
- You agree on the specific evidence, preliminary cost ranges, and approval steps required to proceed to Solution Scope.
- Schedule a decision review with the buying committee and confirm required approvers and a target decision date.
- Validate that this maps to your requirements
- Agree remaining evidence and decision criteria
- Design & Delivery Solution Experience
- Design & Delivery Experience Deck
- Design & Delivery Solution Brief
- meeting
- slides
- document
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Solution Scope
Define deliverables, responsibilities, mechanical and containment boundaries, schedule phases, and measurable acceptance criteria.
Scope Configuration
- Turnkey wet-lab construction
- Turnkey dry-lab construction
- Cleanroom construction and certification
- Vivarium build-out and facility integration
- BSL-2 and BSL-3 containment construction and validation
- Precision HVAC systems installation and balancing
- Laboratory MEP systems (plumbing, gases, vacuum) installation
- Vibration isolation and instrument foundation installation
- Fume hood and biosafety cabinet installation and testing
- Building automation and environmental controls integration
- Core research instrument installation and commissioning
- Commissioning, performance verification, and handover
- Post-occupancy optimization and warranty support
- Construction financing and incentive qualification
Scope Questions
Turnkey wet-lab construction
- Describe the typical wet-bench mix you need by lab type including counts of chemical fume hoods, biosafety cabinets (NSF/ANSI 49), and sink types
- How many linear feet of casework and how many service penetrations (laboratory gases, vacuum, electrical) are required per typical lab module
- Do you require corrosive-resistant finishes or acid-waste plumbing for specific lab suites referenced in your program document
- Which laboratory gases and utility services must be installed turnkey (e.g., nitrogen, compressed air, house vacuum, CO2) and who currently holds procurement responsibility for each
- Who is the equipment owner for long-lead items (e.g., distillation units, bulk gas panels) and which vendor lead-times must be accounted for in the schedule
Turnkey dry-lab construction
- Describe the dry-lab space types you need including power density per bench, rack counts, and any raised floor or underfloor plenum requirements
- How many instrument racks or server cabinets require dedicated chilled water or dedicated power feeds
- Do you require vibration control or isolation within dry-lab suites tied to specific instruments
- Which data and low-voltage outlets and specific network handoff points are required for each rack or bench (e.g., campus MDF location, fiber counts)
- When must dry-lab power quality measures (UPS, harmonic filtering) be available relative to vendor installation milestones
Cleanroom construction and certification
- Identify the target ISO 14644 cleanroom class for each cleanroom and any separate gowning or gowning airlock requirements
- List the number of certification tests you expect (particle counts, HEPA integrity, airflow pattern) and whether a third-party validation is required
- Estimate the required HEPA filter leak test threshold and ongoing monitoring frequency you want documented in the O&M manual
- Confirm which evidence will validate final cleanroom acceptance (ISO 14644-1 particle count report, continuous monitoring trend, third-party certificate)
- Specify any research processes or chemicals (e.g., photoresist, solvents) that will dictate special exhaust, containment, or classification
Vivarium build-out and facility integration
- Describe the accreditation and programmatic requirements (AAALAC, institutional IACUC protocols) that the build-out must satisfy
- How many animal rooms, cage-wash capacity cycles per day, and necropsy suite features are required per your program documents
- Do you require integration with central vivarium systems such as cage-wash chemical dosing, carcass disposal, or cage tracking readers
- Which agency or institutional group will certify vivarium HVAC and effluent plumbing (e.g., institutional biosafety officer, outside veterinary services) and when must their sign-off occur
- Indicate any special sanitary sewer or hazardous waste pretreatment requirements (alkaline neutralization, oil separators) tied to cage wash or necropsy effluent
BSL-2 and BSL-3 containment construction and validation
- Describe the containment suites required and the intended occupancy/use cases that determine BSL-2 versus BSL-3 design features
- Specify the required pressure cascade, anteroom configuration, and interlock behavior for each BSL-3 suite per CDC/NIH guidance
- Identify required containment equipment (e.g., pass-through autoclave, dedicated exhaust HEPA filters, effluent decontamination) and any existing site constraints
- Confirm which evidence will validate containment acceptance (third-party BSL validation report referencing CDC/NIH checklists, HEPA integrity test, and pressure decay test)
- List your regulatory notification and permitting dependencies (institutional biosafety committee approval, local building department, environmental health) and expected lead times
Precision HVAC systems installation and balancing
- Identify the baseline HVAC performance targets you need for labs (supply and exhaust CFM, air changes per hour, room differential pressure) with reference to ASHRAE 170 if applicable
- How many variable air volume (VAV) boxes, dedicated AHUs, or lab-grade rooftop units will be turned over as part of the turnkey scope
- Do you require certified TAB (testing adjusting balancing) reports and who will provide them (in-house team or independent TAB contractor)
- Select required HVAC control integrations and trending outputs (DDC points, trend frequency, alarm thresholds) to be delivered to your building automation system
- When must HVAC system baselines be established relative to instrument installation and commissioning milestones
Laboratory MEP systems (plumbing, gases, vacuum) installation
- Specify which medical and laboratory gas systems are required and the minimum certification standards (e.g., NFPA 99 for medical gas) to be met
- How many dedicated waste and chemical-neutralization drain lines are required and where should acid waste routing be isolated from sanitary sewer
- Are gas detection systems, emergency shutoff locations, and alarm routing to your facilities monitoring center required as part of the installation
- Provide the expected single-line diagram (SLD) and piping and instrumentation diagram (P&ID) owner and deadline for turnover
- Clarify maintenance access and space reservations needed for equipment such as gas manifolds, vacuum pumps, and neutralization tanks
Vibration isolation and instrument foundation installation
- Identify the critical instruments requiring vibration control and provide vendor-specified vibration criteria (for example VC or RMS displacement at given frequencies)
- List preferred isolation solutions (concrete piers, isolated slabs, spring mounts) and any site structural constraints that affect foundation design
- Estimate required lead time for specialty foundations or equipment-supplied bases based on vendor guidance
- Specify how vibration acceptance will be measured on site (vendor-provided vibration baseline, third-party vibration survey using accelerometers) and frequency bands of interest
- Detail any coordination points between structural, mechanical, and vendor installation teams that must be scheduled before slab pours or equipment arrival
Fume hood and biosafety cabinet installation and testing
- Describe the quantity and types of fume hoods and biosafety cabinets with model or performance requirements (fume hood face velocity, NSF/ANSI 49 cabinet class)
- Do you require ASHRAE 110 smoke test reports for fume hoods and NSF/ANSI 49 certification documentation for biosafety cabinets at turnover
- Who will own hood exhaust ductwork routing decisions and the integration point to the building exhaust stacks
- Indicate required training or SOP handover for lab staff on fume hood sash use and biosafety cabinet operation
- Select expected post-installation verification activities you want included in the scope (face velocity test, containment smoke pattern, airflow alarm checks)
Building automation and environmental controls integration
- Specify whether the building automation system must communicate over BACnet, LON, or another protocol and the required campus handoff point
- How many DDC points, alarm types, and historical trends must be delivered to your central monitoring with sample frequencies
- Do you require secure remote access for instrument vendors or commissioning agents to view trends during commissioning
- Identify required environmental control setpoint ranges for critical suites (temperature, relative humidity, allowable fluctuation) and any exceptions for instrument manufacturer requirements
- Select preferred alarm escalation path for environmental excursions (email, SMS, building operations center) and acceptable response windows
Core research instrument installation and commissioning
- Identify each core instrument to be installed with vendor-specified environmental and utility requirements (power draw, chilled water, vibration tolerance, gas deliveries)
- How many instruments require factory acceptance test (FAT) or site acceptance test (SAT) with vendor attendance and will you require witness testing
- Do instruments require special power conditioning or on-site UPS sizing per vendor spec and should those devices be part of the turnkey scope
- Confirm which evidence will validate instrument commissioning (vendor SAT report, electrical harmonics test, environmental baseline report) and which must be retained in the O&M manual
- Provide the preferred sequence for instrument deliveries relative to HVAC baseline, room finishes, and vibration mitigation completion
Commissioning, performance verification, and handover
- Identify the commissioning agent or verify if you want an independent commissioning authority to manage system-level verification
- Describe the minimum commissioning deliverables you require (commissioning plan, TAB reports, functional test procedures, final report) and preferred submittal format
- Select the system types to be included in performance verification (HVAC, lab exhaust, gas systems, BSL containment, BAS integrations)
- State your required timeline for turnover documentation and O&M manuals relative to substantial completion
- Assign responsibility for training sessions and identify the attendee groups who must receive system operations training at turnover
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Mutual Commit
Finalize commercial and contractual terms, permit and regulatory responsibilities, and dependencies required to begin design and construction.
Agreement Modules
- Master Services Agreement (MSA)
- Statement of Work (SOW)
- Guaranteed Maximum Price (GMP) Amendment
- Payment Schedule & Retainage Agreement
- Notice to Proceed (NTP) & Mobilization Authorization
- Permits & Regulatory Responsibility Schedule
- Performance Bond, Payment Bond & Insurance Certification
- Change Order Agreement
- Owner‑Furnished Equipment (OFE) & Long‑Lead Schedule Acknowledgement
- Vendor Coordination & Handoff Protocol
- Containment & Regulatory Compliance Addendum
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Construction & Handover
Operationalize construction with readiness checks, sequencing, and formal acceptance before occupancy.
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Pre-Construction Readiness
Capture concrete readiness facts — site access, permit status, long‑lead equipment owners, key dates, and coordination constraints before mobilization.
Pre-Deployment Questions
Environment and site access
- Is the construction site ready for contractor mobilization (staging area, utilities on, security/badge access)? This helps us confirm the earliest on‑site start.
- If access is partial or not available, what is the earliest date full mobilization access will be granted? (so we can plan crew arrival and deliveries)
- Are any areas restricted by academic calendar, occupant hours, or research schedules (e.g., night/weekend only, exam weeks)? List building/room and restriction window.
Permits and regulatory readiness
- Which critical permits or approvals must be in hand before mobilization? (select all that apply)
- What is the current overall status of those permits? (so we can set permit‑gate milestones in the schedule)
- If any permits are pending or conditional, provide the responsible owner (name/role) or target approval date so we can link schedule dependencies.
Long‑lead equipment and vendor coordination
- Which long‑lead items are present on this project and who owns procurement? (select all that apply — buyer vs seller ownership affects delivery sequencing)
- Do buyer‑owned long‑lead items have a named owner and confirmed delivery target date for sequencing install windows? (so we can reserve crane/door openings and crew)
- If any long‑lead items are missing owner or delivery dates, list the item, the responsible owner (name/role), and the target delivery month so we can set install milestones.
People, responsibilities, and timing constraints
- Who are the named on‑site contacts that will grant access and resolve day‑to‑day issues? Provide buyer on‑site contact and seller on‑site superintendent (name and role).
- Are there any coordination constraints (occupant safety rules, cold‑room downtime windows, noisy work prohibitions, or required escorts) that will restrict sequencing? (if yes, we will lock these into the mobilization plan)
- If constraints exist, list each constraint with the impacted area and the specific blackout or restricted window (dates/times) so we can create a compliant schedule.
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Construction Configuration
Lock exact configuration details the project team will use — HVAC baselines, lab equipment lists, adjacency decisions, and vendor handoff points.
Configuration Details
Construction Configuration — Locking the project's technical baselines
- Select the HVAC baseline variant the project team will use (Default: "Standard lab baseline") — choose the single baseline the build will consume
- Enter the canonical lab equipment list file location the project will use (format: URL or network path, e.g., https://... or //sharepoint/... or s3://bucket/path). This exact path will be used to populate vendor handoff packages
- Who owns long‑lead equipment procurement for the configuration (choose one)?
- Select the named milestone when seller delivers the vendor handoff package the build will reference (Default: "Construction Documents (CD) Handoff")
- Choose the file/package format the seller will publish for vendor handoffs (select the single dominant format the deployment will consume)
Acceptance thresholds, commissioning variant, and freeze policy
- Maximum allowed steady‑state temperature deviation from setpoint during mechanical acceptance testing in degrees Fahrenheit (Default: 1.0). Enter numeric value (e.g., 1.0)
- Required minimum pressure differential setpoint for containment rooms in Pascals (Pa). Default is 5 (enter numeric value, e.g., 5)
- Select the commissioning scope variant the project will execute (Default: "Full-system Cx with TAB and functional tests")
- Configuration freeze — number of calendar days before scheduled mobilization when the configuration must be locked and published to vendors (Default: 30). Enter numeric value (e.g., 30)
- Named role responsible for final configuration sign‑off (select the single role that will provide the final acceptance used by billing and occupancy). If multiple roles share sign‑off, choose the primary role here
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Construction Execution
Manage construction with a detailed schedule, trade coordination, QA checkpoints, regulatory inspections, and academic-calendar aware sequencing.
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Occupancy & Acceptance Sign-Off
Formal acceptance checklist confirming system commissioning, regulatory approvals, instrument fit-checks, and named owner sign-offs before final billing and occupancy.
Checklist items
- Obtain occupancy permit or equivalent written approval from AHJ
- Accept commissioning functional performance report
- Verify lockout/tagout and electrical energization clearance
- Secure written regulatory approvals for containment and specialized systems
- Complete instrument fit‑checks and obtain owner acceptance
- Deliver and acknowledge as‑built drawings, O&M manuals, and equipment data
- Register warranties and submit critical spare‑parts list
- Complete operator training with competency sign‑offs
- Close punch list or document accepted remediation plan
- Receive written final billing authorization from designated approver
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Post-Occupancy Optimization
Validate outcomes against success signals, capture lessons, and maintain a shared channel for warranty issues and performance tuning.
Success Reviews
- Occupancy Health Check (Week 1-4)
- First Performance Measurement (Week 4-10)
- 90-Day Warranty and Tuning Workshop
- Quarterly Operational Performance Review
- Annual Optimization and Lessons Learned Review
Issues & Enhancements
- Publish the quarterly metric trend report with highlighted deviations and proposed mitigations.
- High-impact warranty tickets are prioritized and scheduled for resolution within agreed timeframes.
- A documented tuning plan exists that targets improved containment compliance and HVAC stability.
- Vendor responsibilities for remaining instrument and equipment handoffs are recorded in the warranty tracker.
- Publish the prioritized warranty burn-down schedule with target completion dates.
- Execute the first phase of systems tuning and capture pre- and post-tuning metrics for verification.
- Collect regulatory inspection evidence and submit required documentation within the agreed deadlines.
- Trend review of key operational metrics
- Operational trends for containment compliance and instrument readiness are understood and compared to targets recorded in Solution Scope.
- Preventive maintenance and any required downtimes are scheduled in a way that minimizes impact on academic-critical activities.
- A near-term plan exists for resolving any persistent risks to operational targets.
- Re-confirm acceptance criteria and owners
- Schedule seasonal system tuning aligned to low-impact academic windows.
- Update the risk register for any items that remain open at quarter end.
- Yearly outcomes vs targets
- Formal validation of year-one performance for HVAC variance and research availability against targets recorded in Solution Scope.
- A documented lessons-learned register and a prioritized optimization roadmap for the next 12 months.
- Clear plan for remaining warranty items and long-term support pathways.
- Publish the annual performance report and lessons-learned document to the shared workspace.
- Produce the prioritized optimization roadmap with estimated timelines and expected metric improvements.
- Confirm long-term support procedures and update the warranty ticket ownership model for ongoing issues.
- All critical blockers that prevent safe occupancy or research start are documented and have remediation tasks with target dates.
- Owners for each measurable acceptance criterion recorded in Solution Scope are confirmed.
- A single consolidated punch list and warranty ticket register is established for tracking.
- Publish the consolidated punch list and warranty ticket register for asynchronous updates.
- Schedule immediate remediation work for any critical safety or containment issues within 72 hours.
- Document the incumbent system decommissioning steps and archival requirements where applicable.
- Present first-period performance data
- Measured containment differential pressure compliance rate and HVAC temperature variance are documented and compared to targets recorded in Solution Scope.
- Root causes for any metric gaps are identified and a corrective action plan with dates is agreed.
- A timeline to the next verification checkpoint is established.
- Create a remediation plan listing each corrective task, expected outcome, and completion date.
- Collect and share the next two weeks of continuous monitoring data for HVAC and containment systems for verification.
- Log any instrument vendor follow-up items into the warranty ticket register for tracking.
- Warranty ticket triage and prioritization
- Instrument fit-check and functional verification summary
- Lessons learned and post-occupancy insights
- Maintenance and academic-calendar coordination
- Systems tuning plan
- Commissioning and system validation walkthrough
- Vendor handoff and instrument commissioning actions
- Root cause analysis for gaps
- Open issues burn-down and risk register
- Early user move-in signals
- Prioritized optimization roadmap
- Regulatory and inspection follow-up
- Critical issue triage and immediate remediation
- Warranty closure and long-term support review
- Agree corrective actions and timeline
- Continuous improvement and tuning items
- Confirm checkpoint to track remediation progress
- Incumbent systems wind-down check
- Set short-term verification checkpoints
- Confirm next-quarter checkpoints
- Open items and near-term schedule