Capital Campaigns
Mission-driven engagements where donor relationships, program delivery, and governance determine impact.
This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.
Inside this journey
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Pre-Campaign Assessment
Execute a paid feasibility study: contract, fieldwork, report, and formal acceptance to proceed.
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Executive Outcome Alignment
Align the CEO, board chair, and senior leadership on campaign objectives, strategic drivers, stakeholders, and measurable success signals.
Discovery Questions
Why this moment matters
- Briefly, what's prompted you to consider a capital campaign now?
- How soon do you hope to announce or launch the campaign?
- Which internal trigger led this forward, strategic plan, board motion, lead donor, or another event?
- Who first raised the idea inside your organization?
- If the campaign does not proceed within 12 months, what are the concrete consequences to programs, staffing, or capital plans?
- Which fundraising goal range feels most likely right now?
Where the current plan may be leaking value
- If your existing campaign plan has one flaw that will stop you from reaching the goal, what is it?
- Walk me through your current gift pipeline for gifts above $100k.
- How many confirmed major gift prospects do you have for six- and seven-figure gifts?
- When was the last time a top prospect unexpectedly declined, and what changed afterward?
- What breaks downstream when volunteer leaders are underprepared or unclear about asks?
- If a top prospect withdraws public support during a campaign, would you pause, scale back, or continue?
Who needs to be aligned for this to fly
- Name the one stakeholder who could veto the campaign if not persuaded.
- Who on your board usually leads campaign approval discussions?
- How involved is the CEO expected to be in donor visits and asks?
- List the roles that must sign off on the engagement and feasibility scope.
- Is there a single board member whose public endorsement you need before going to the next stage?
- Do any decision makers require committee approval that could add more than one month to the timeline?
Proof from past campaigns and studies
- When a prior feasibility missed its mark, what was the single root cause?
- How many previous campaigns over $10M have you completed, and what were the announced versus closed totals?
- Would a history of overestimating feasibility by more than 20 percent rule out running another study?
- Tell me what metrics you tracked during your last campaign and which mattered most to leadership.
- Do you have a maintained list of top prospects with capacity and affinity notes?
Where things could go wrong
- What single risk would make you stop the campaign before public launch?
- Point to the timeline dependencies that feel most fragile, construction, hiring, donor timing, or approvals.
- How frequently does your finance team produce cash flow forecasts for large gifts?
- Are there donor restrictions or gift terms that could delay use of funds?
- How long would it take to resolve a donor legal hold or naming dispute?
- If an external audit of past gifts is required, would that pause feasibility work?
Other routes you're weighing
- Name the alternative you are most seriously considering instead of hiring outside campaign counsel.
- Which of the following options are on the table, select all that apply
- What would have to be true about your internal approach for you to keep it instead of changing?
- Has anyone inside proposed solving this without outside counsel?
- If your internal team committed 20 hours a week for 12 months, would that remove the need for external counsel?
- Are you already in conversations with another consultant that would close before you could sign with an outside partner?
Data and systems, are we ready to run?
- If we need donor contact lists, giving history, and prospect scores within two weeks, can your team deliver them?
- Which CRM category stores your donor records?
- Who on your team owns CRM access and can authorize data export?
- What condition is your donor data in, clean and de-duplicated, partially clean, or messy?
- Do you have signed donor privacy or data-sharing policies that would limit outreach during feasibility?
- Are APIs or data exports available for prospect modeling and analysis?
- Is there any legal, privacy, or donor agreement that would prevent contacting major prospects for interview?
Staff and volunteer capacity to deliver
- If your development director were to leave tomorrow, could you still meet the proposed campaign schedule?
- Who will be the day-to-day partner on campaign operations?
- Estimate the number of volunteer leaders who can commit to regular solicitation work and the typical monthly hours each can give.
- What training or coaching have volunteers received for soliciting major gifts?
- Please indicate the number of donor visits per quarter the CEO can commit to.
- If volunteers cannot commit to assigned prospect visits, would you pause recruitment, reduce the goal, or proceed without them?
What success will feel and measure like
- Identify the single measurable outcome that would convince your board this campaign was worth it in three years.
- What are the top three acceptance criteria the executive team will use to approve the campaign plan?
- Pick the reporting cadence that will keep leadership confident, monthly, quarterly, or milestone-based.
- How would you prefer we surface early warning signs of underperformance?
- Would you be comfortable announcing a fundraising goal that is conditional on feasibility thresholds being met?
- If the feasibility suggests a goal outside your board's comfort range, would you accept the recommended goal or insist on a lower public target?
Decision hinge and next steps
- Point to the upcoming board or executive meeting that will serve as the decision hinge for this engagement.
- What budget range has the board or finance committee authorized for feasibility work?
- Who signs the contract and who signs the data access form?
- What payment terms would your finance team need to approve to begin work?
- If we delivered the feasibility report in eight weeks, would you be ready to move to a campaign engagement within 30 days?
- Is there a hard no-go deadline after which you will not approve a new engagement?
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Engagement Agreement
Execute the engagement contract, data-access authorization, and payment terms to begin the feasibility study and optional subsequent campaign support.
Agreement Modules
- Non-Disclosure Agreement (NDA)
- Master Services Agreement (MSA)
- Statement of Work (SOW) — Feasibility & Optional Campaign Support
- Data Access Authorization & Data Processing Agreement (DPA)
- HIPAA Business Associate Addendum (BAA) — conditional
- Payment Schedule & Billing Terms
- Expense & Reimbursable Costs Policy
- Change Order Agreement
- Engagement Acceptance & Authorization to Proceed
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Feasibility Fieldwork
Conduct structured interviews, major-donor prospect assessments, volunteer leader outreach, and data analysis to validate capacity and refine the gift table.
Working Sessions
- Fieldwork Kickoff and Assumption Confirmation
- Stakeholder Interview Synthesis
- Major-Donor Prospect Assessment Review
- Data Modeling and Gift Table Refinement
- Volunteer Leader Outreach Confirmation and Assignment
- A short list of model sensitivities and the data needed to reduce uncertainty for the highest-impact lines.
- Prepare individualized briefings or talking points for the next-round outreach to top prospects.
- Capture any unresolved evidence gaps for high-value prospects and assign follow-up research tasks.
- Publish the refined gift table, scenario models, and a summary of assumptions for the feasibility report.
- Review input assumptions and sources
- A finalized gift table ready for inclusion in the feasibility report, with scenario outputs documented.
- A recommended campaign goal range with explicit model assumptions and prioritized risk notes.
- Reconfirm scope and success signals
- List the top model sensitivities and request the specific additional data or follow-up interviews required to reduce uncertainty.
- Document the recommended campaign goal range and associated risk mitigation steps for inclusion in the final deliverable.
- Review volunteer outreach findings
- A signed volunteer assignment matrix tying named volunteer roles to prospect segments and solicitation windows.
- Agreed volunteer ask scripts and role time commitments for immediate use in cultivation outreach.
- A recruitment plan for any unfilled volunteer roles with timelines to fill gaps.
- Publish the volunteer assignment matrix and outreach scripts to support upcoming cultivation calls.
- Initiate recruitment steps for any unfilled volunteer roles within the agreed timeline.
- Schedule briefings for volunteers assigned to top-tier prospects to prepare them for solicitation conversations.
- Mutual agreement on the interview roster and a prioritized outreach list to begin scheduling within 48 hours.
- Signed data-access checklist with required extracts and delivery dates confirmed.
- Fieldwork schedule that maps interviews to dates and assigns time windows for draft synthesis delivery.
- Publish the finalized interview roster with priority tiers and contact info within 24 hours.
- Provide the required CRM data extracts and documents listed on the data-access checklist by the agreed date.
- Distribute the approved fieldwork schedule to interviewers and stakeholders.
- Quick status and evidence review
- A validated findings matrix where each interview finding is marked accepted, disputed, or needs follow-up.
- Top 8 donor signals and 3 volunteer leadership signals prioritized for the gift table and campaign strategy.
- Clear list of follow-up probes with timelines to close evidence gaps.
- Publish the validated findings matrix and prioritized signal list for prospect assessment and modeling.
- Schedule and complete the agreed follow-up probes within the stated timeline.
- Flag any data or contact gaps that prevent confirmation and request remediation from the buyer.
- Present prospect profile summaries
- A finalized ranked prospect list with documented capacity and propensity ratings for use in the gift table.
- Recommended ask amounts or ranges and a sequenced solicitation plan for the top prospects.
- A 90-day cultivation action list for immediate prospect outreach.
- Produce the ranked prospect list with ratings and recommended ask amounts for integration into the gift table model.
- Finalize interview roster and priority tiers
- Present modeled gift table and scenarios
- Confirm role definitions and ask language
- Assign capacity and propensity ratings
- Validate individual interview findings
- Surface cross-cutting themes and donor signals
- Reconcile model with field evidence
- Set recommended ask amounts and sequencing
- Assign volunteers to prospect segments and timelines
- Data access and deliverable checklist
- Fieldwork timeline and logistics
- Contingency planning for unfilled roles
- Agree recommended campaign goal range and risk notes
- Prioritize follow-up probes
- Decide on immediate cultivation actions
- Risk and contingency points
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Feasibility Report
Deliver a findings report with modeled gift table, recommended campaign goal, timeline, risk assessment, and recommended solicitation strategy.
- current_state
- desired_state
- gaps
- decision_readiness
- stakeholders
- success_criteria
- gaps
- current_state
- decision_readiness
- success_criteria
- desired_state
- stakeholders
- stakeholders
- desired_state
- success_criteria
- decision_readiness
- current_state
- gaps
- decision_readiness
- decision_readiness
- decision_readiness
- decision_readiness
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Feasibility Acceptance
Formal client acceptance checklist to confirm receipt and approval of the feasibility deliverable and trigger the agreed billing milestone and next-phase planning.
Checklist items
- Confirm delivery of final feasibility deliverable package
- Obtain written acceptance sign-off on the feasibility report
- Approve modeled gift table and recommended campaign goal
- Approve recommended solicitation strategy and major-donor prioritization
- Approve proposed campaign timeline and critical milestones
- Acknowledge risk register and mitigation owners
- Document and accept plan for any outstanding issues
- Trigger billing milestone and issue invoice per engagement agreement
- Assign next-phase engagement lead and primary contacts
- Schedule initial campaign strategy workshop and confirm participants
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Campaign Strategy Workshop
Translate feasibility findings into a shared campaign vision: major donor strategy, volunteer leadership plan, timeline, and communications approach.
Solution Experience
- Campaign Strategy Workshop
- Confirm the current state and its cost
- You confirm a single campaign vision and headline goal that you are prepared to advance to the decision forum.
- Deliver a refined gift table and a 90-day solicitation schedule reflecting today's confirmed ask sequences and timing.
- You confirm the proposed major-donor sequencing and solicitation approach resolves the capacity and timing risks surfaced in feasibility.
- Agree the campaign vision and headline goal
- Provide an updated list of prospective volunteer leaders and their availability for recruitment outreach within two weeks.
- Validate the major donor strategy and gift sequencing
- Confirm CEO and board chair availability for the proposed launch decision meeting and provide three candidate dates.
- You agree the volunteer leadership roles, recruitment timeline, and launch milestones are sufficient to support the solicitation plan.
- Confirm volunteer leadership plan and recruitment timeline
- You identify any remaining evidence or commitments required before a formal launch decision.
- Schedule a follow-up decision meeting to approve the campaign scope once the refined materials are reviewed.
- Solidify launch timeline and decision gates
- Validate the communications and stewardship approach
- Validation checkpoint
- Campaign Strategy Workshop
- Campaign Strategy Workshop Deck
- Campaign Strategy Brief
- meeting
- slides
- document
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Campaign Scope
Define campaign deliverables, the gift table and prospect assignments, embedded counsel hours, volunteer coaching, communications deliverables, and measurable acceptance criteria.
Scope Configuration
- Deliver Feasibility Study Report
- Construct Gift Table and Funding Model
- Develop Major Donor Solicitation Strategy
- Prepare Major Gift Proposals and Solicitor Briefs
- Recruit and Coach Volunteer Leadership
- Embed Senior Campaign Counsel with Staff
- Design Case for Support and Campaign Collateral
- Plan and Support Campaign Launch Event
- Train Development Staff on Major Gift Techniques
- Manage Prospect Research and Qualification
- Coordinate Solicitation Visits and Gift Closings
- Implement Pledge Tracking and Reporting System
- Develop Stewardship and Recognition Plans
- Produce Board Briefings and Volunteer Progress Reports
Scope Questions
Deliver Feasibility Study Report
- How many senior leaders (CEO, board chair, campaign committee chairs) will review the draft feasibility report?
- Identify the report formats you require for distribution (executive PDF, full slide deck, interview appendices, raw data export).
- Who on your team will coordinate distribution of the feasibility findings to the board and executive committee?
- What acceptance criteria will confirm your organization accepts the feasibility report (for example board vote, campaign committee signoff, CEO written approval)?
- When do you need the final feasibility report delivered to allow board consideration before a public announcement?
Construct Gift Table and Funding Model
- Select the donor segments you want modeled in the gift table (examples: lead philanthropists, major donors $100k+, mid-level, broad base).
- What is the target campaign goal range to be reflected in the funding model?
- How many prospective lead gifts should the top tiers of the gift table include for modeling purposes?
- What level of detail must the funding model include (timing by fiscal year, multi-year pledge schedules, contingency scenarios)?
- Indicate the data sources we should use to validate modeled capacity (your CRM gift history, wealth-screening provider exports, audited financial statements).
Develop Major Donor Solicitation Strategy
- Who on your board or among volunteers do you expect to lead top-tier solicitations?
- What solicitation approaches should be prioritized for seven-figure prospects (in-person visits, joint CEO/volunteer calls, written proposal + follow-up visit)?
- When do you expect the first cultivation visits to major prospects to begin relative to launch (months)?
- Describe how you want major-donor portfolios segmented by propensity and capacity for targeted ask strategies.
- Provide the briefing and briefing cadence you expect for solicitors prior to major donor visits (one-page brief, research summary, rehearsal).
Prepare Major Gift Proposals and Solicitor Briefs
- What standard structure should each major gift proposal follow (executive case, project budget, naming/recognition options)?
- Who will approve final proposal language and ask amounts before we deliver materials to a prospect?
- What timeline do you require for delivering a tailored proposal after a donor or volunteer requests one?
- List the financial and program documents that must accompany proposals (project budget, audited financials, program metrics).
- Indicate which personalization elements are mandatory in solicitor briefs (donor giving history to your organization, recent engagement notes, recommended ask amount).
Recruit and Coach Volunteer Leadership
- How many volunteer leaders or campaign chairs do you plan to recruit to lead solicitations and host cultivation events?
- Select the most important selection criteria for volunteer leaders (giving capacity, network reach, prior campaign experience).
- Who on staff will join coaching sessions to support volunteer leader development and handoffs?
- What coaching deliverables do you expect for volunteers (sample scripts, role-play sessions, ask-rehearsal guides)?
- What cadence of coaching sessions would you like during the active solicitation phase?
Embed Senior Campaign Counsel with Staff
- What level of embedded counsel hours per month do you require during peak solicitation periods?
- Name the primary responsibilities you expect embedded counsel to lead (major donor strategy, solicitor coaching, executive briefings).
- Who will act as the primary liaison on your side for embedded counsel coordination?
- What workspace and data access must embedded counsel have to operate effectively (CRM access level, secure shared drive, email distribution lists)?
- What duration do you expect for embedded counsel support measured in months?
Design Case for Support and Campaign Collateral
- Identify the primary audiences for the case for support (major donors, institutional funders, alumni, public).
- What collateral formats must be ready at campaign launch (short case one-pager, full case book, donor brief, slide deck)?
- Who will supply the program metrics, budgets and impact language for inclusion in the case materials?
- What brand and messaging approvals are required before collateral can be published (communications director signoff, executive approval, board communications committee)?
- Provide any existing collateral that must be incorporated or repurposed (example: past case book, donor brochures, campaign microsite content).
Plan and Support Campaign Launch Event
- How large do you plan the launch event to be (private donor dinner, mid-size reception, public launch) and what format do you prefer?
- What launch deliverables do you want external support for (guest list strategy, event script, solicitation protocol for hosts)?
- Who on your team will manage event logistics and vendor coordination for the launch?
- What role will volunteer leaders play at the launch in terms of hosting or leading solicitations?
- What success metrics should we use to evaluate the launch event (number of prospect meetings scheduled, pledges secured, volunteer commitments)?
Train Development Staff on Major Gift Techniques
- Select which staff roles will attend training sessions (chief development officer, major gifts officers, development associates).
- What training topics are highest priority for your team (ask strategy, cultivation planning, proposal writing, donor brief preparation)?
- How many training sessions do you prefer and in what duration (single full day, two half-days, ongoing short modules)?
- Who will monitor and report back on staff application of training practices in live solicitations?
- Provide the post-training materials you want delivered (playbooks, sample scripts, recorded sessions).
Manage Prospect Research and Qualification
- Identify the prospect research filters to apply (past giving to your organization, giving to related causes, philanthropic interests, geographic ties).
- How many prospects should be fully qualified and assigned for major-donor outreach in the first six months?
- What donor capacity score threshold will mark a prospect as solicitation-ready (for example 70 out of 100)?
- Indicate the data sources you authorize for research (your CRM export, wealth-screening provider output, public filings).
- How frequently should prospect qualification lists be refreshed during the active solicitation phase?
Coordinate Solicitation Visits and Gift Closings
- Who schedules in-person solicitation visits on your team (development staff, volunteer leaders, a central coordinator)?
- What standard materials must accompany every solicitation visit (tailored proposal, one-page case, donor brief)?
- What approval is required internally before a closing meeting can finalize a gift (CEO signoff, finance confirmation, campaign chair approval)?
- How will you document commitments secured during solicitation visits (signed pledge agreement, CRM entry + email confirmation, formal donor letter)?
- What follow-up timeline do you require after a donor commits for initial acknowledgment and scheduling of stewardship activities?
Implement Pledge Tracking and Reporting System
- Select the system that will be your system of record for gifts and pledges (your current CRM, a new campaign tracker, or a custom database).
- What reporting cadence do you require for pledge reconciliation and ongoing gift reporting to finance and the campaign committee?
- What acceptance criteria will validate the pledge tracking system (for example monthly reconciliation within 1% of finance ledger, automated reminders enabled)?
- Who on your finance team will own gift reconciliation and handle payment postings?
- What donor-facing documents are required from the pledge system (formal pledge agreement, installment schedule, tax acknowledgment templates)?
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Campaign Execution
Operationalize the campaign plan with readiness checks and an execution schedule.
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Pre-Launch Readiness
Capture concrete readiness facts — volunteer commitments, major-donor visit schedules, staffing, data access, and calendar milestones needed before launch.
Pre-Deployment Questions
Environment and site access
- Which system categories will the seller need access to before launch? (select all that apply)
- For any system that requires seller access, is production-level access available now or what date will it be granted? (so we can schedule integrations and donor outreach)
Data and configuration
- Which system is the authoritative source of donor/prospect records for campaign work? (one choice — used for mapping and reconciliations)
- Is the campaign gift table and prospect-to-chair assignment finalized and approved?
- If the gift table or prospect assignments are not finalized, by what date will they be approved? (so we can lock solicitation sequencing and coaching milestones)
People and ownership
- Who is the buyer's primary launch owner (full name and role)? (this person will receive deployment tasks and signoffs)
- Volunteer leadership readiness — which statement best describes current status?
- If any solicitation chairs or volunteer leaders are confirmed, when are the first major-donor visits scheduled or by what date will the visit calendar be available? (so we can align coaching and materials)
Timing and constraints
- What is the target public launch timing for the campaign? (choose the best current state so we can plan milestones)
- Are there any blackout windows or scheduling constraints that will restrict solicitation or a public launch (fiscal close, board retreats, major events, accreditation activities)? If yes, please list dates below.
- Development staffing: are dedicated buyer staff assigned to work directly with embedded seller counsel during launch (name(s) and committed FTE% or 'by what date will staff be assigned')?
- If staffing or volunteer leadership are not fully committed, by what date will named staff and chairs be available? (so we can confirm coaching and visit sequencing)
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Campaign Execution
Plan and execute solicitation sequencing, volunteer leader coaching, major-donor asks, and campaign communications with clear owners and milestones.
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Sustain & Measure Success
Review fundraising outcomes against targets, capture lessons learned, and maintain a shared channel for issues and enhancement requests as the campaign progresses.
Success Reviews
- Post-Launch Health Check
- First Measurement Review
- Campaign Acceptance Gate
- Monthly Campaign Progress Check
- Quarterly Lessons and Enhancements Review
Issues & Enhancements
- Adjust solicitation sequencing or prospect prioritization based on latest performance and publish the updated plan.
- Publish the formal acceptance decision and include the supporting evidence package in the shared workspace.
- Create remediation tickets for any failed criteria with clear success metrics and target completion dates.
- Schedule a follow-up review to validate remediation progress against the agreed timeline.
- Current fundraising results vs Campaign Scope gift table
- Confirm whether monthly fundraising trajectory supports achieving Campaign Scope targets.
- Resolve or assign mitigation for the top operational issues that threaten solicitation execution.
- Ensure volunteer leader schedules and coaching are aligned with the next wave of major-donor asks.
- Re-confirm campaign success criteria and owners
- Update the major-donor visit calendar to reflect confirmed dates and outstanding confirmations.
- Log any operational defects in the shared issues channel with priority and target resolution date.
- Cumulative fundraising outcomes vs Campaign Scope
- Agree the top 3 campaign execution lessons to adopt for the next quarter.
- Prioritize enhancement requests and set realistic resolution windows for high-priority items.
- Verify the health of the major gift pipeline and confirm necessary adjustments to prospect assignments.
- Publish a quarterly lessons learned summary with specific practice changes to be adopted.
- Update the enhancement backlog with priority, scope, and target resolution windows for each item.
- Maintain the shared issues channel as the single source of truth for open items and enhancement requests.
- Confirm launch readiness for solicitation activity and that required access and schedules are in place.
- Document top operational blockers with owners and target resolution dates.
- Agree short-term remediation steps to restore full launch capacity within the next two weeks.
- Publish a launch status summary showing systems validated and outstanding issues with target dates.
- Create remediation tickets for each blocker with a target resolution date and acceptance criteria.
- Confirm schedule of major-donor visits for the next 30 days and update calendar commitments.
- Present first-period outcomes vs Campaign Scope targets
- Determine whether early fundraising trajectory is moving toward the Campaign Scope gift table targets.
- Document 2 to 3 root causes for any variance and agree corrective actions with target dates.
- Confirm the timeline and milestones required to reach the acceptance gate at day 90.
- Update the forecasted gift table model with latest closures and revised probability assessments.
- Schedule targeted major-donor visits and volunteer coaching sessions to address identified gaps.
- Publish a corrective-action tracker with milestones and target resolution dates for the next 30 days.
- Restate Campaign Scope acceptance criteria and numeric targets
- Produce a documented pass or fail decision for each Campaign Scope acceptance criterion.
- If any criteria fail, produce a binding remediation plan with measurable milestones and target dates.
- Publish the acceptance record and evidence in the shared campaign workspace.
- Solicitation activity and visit execution
- Major gift commitments and pipeline health
- Present outcome evidence against each criterion
- Diagnose variance root causes
- Deployment and launch validation
- Volunteer leader coaching and readiness
- Document pass or fail per criterion and capture acceptance decision
- Capture and validate lessons learned
- Agree targeted corrective actions
- Early adoption and activity signals
- Prioritize enhancement requests and backlog
- Blockers and open issues triage
- Confirm timeline to acceptance gate
- Open operational issues and mitigation actions
- Agree remediation plan for any unmet criteria
- Agree immediate remediation actions
- Close acceptance record and publish outcome