Health, Education & Government Nonprofit & Philanthropy Major Gift Fundraising

Capital Campaigns

Mission-driven engagements where donor relationships, program delivery, and governance determine impact.

Example organizations in this space: Marts & Lundy CCS Fundraising Grenzebach Glier Gonser Gerber

This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.

Inside this journey
  1. Pre-Campaign Assessment

    Execute a paid feasibility study: contract, fieldwork, report, and formal acceptance to proceed.

    1. Executive Outcome Alignment

      Align the CEO, board chair, and senior leadership on campaign objectives, strategic drivers, stakeholders, and measurable success signals.

      Discovery Questions

      Why this moment matters

      • Briefly, what's prompted you to consider a capital campaign now?
      • How soon do you hope to announce or launch the campaign? Options: Within 3 months, 3-6 months, 6-12 months, 12-24 months, No fixed timeline
      • Which internal trigger led this forward, strategic plan, board motion, lead donor, or another event? Options: Strategic plan recommendation, Board motion, Lead donor interest, Facilities need, Other
      • Who first raised the idea inside your organization?
      • If the campaign does not proceed within 12 months, what are the concrete consequences to programs, staffing, or capital plans?
      • Which fundraising goal range feels most likely right now? Options: $10M-$25M, $25M-$50M, $50M-$100M, Above $100M, Undecided

      Where the current plan may be leaking value

      • If your existing campaign plan has one flaw that will stop you from reaching the goal, what is it?
      • Walk me through your current gift pipeline for gifts above $100k.
      • How many confirmed major gift prospects do you have for six- and seven-figure gifts?
      • When was the last time a top prospect unexpectedly declined, and what changed afterward?
      • What breaks downstream when volunteer leaders are underprepared or unclear about asks?
      • If a top prospect withdraws public support during a campaign, would you pause, scale back, or continue? Options: Pause, Scale back publicly, Continue as planned, Unknown

      Who needs to be aligned for this to fly

      • Name the one stakeholder who could veto the campaign if not persuaded.
      • Who on your board usually leads campaign approval discussions? Options: Campaign committee chair, Board chair, Development committee chair, CEO/President, Other
      • How involved is the CEO expected to be in donor visits and asks? Options: Primary lead, Shared between CEO and development lead, Development lead mainly, Volunteer leaders lead
      • List the roles that must sign off on the engagement and feasibility scope.
      • Is there a single board member whose public endorsement you need before going to the next stage? Options: Yes, No, Unsure
      • Do any decision makers require committee approval that could add more than one month to the timeline? Options: Yes, adds >1 month, Yes, minor delay, No committee approval needed, Unsure

      Proof from past campaigns and studies

      • When a prior feasibility missed its mark, what was the single root cause?
      • How many previous campaigns over $10M have you completed, and what were the announced versus closed totals?
      • Would a history of overestimating feasibility by more than 20 percent rule out running another study? Options: Yes, it would rule out, No, we would run another, Depends on context
      • Tell me what metrics you tracked during your last campaign and which mattered most to leadership.
      • Do you have a maintained list of top prospects with capacity and affinity notes? Options: Yes, maintained and detailed, Partial list, needs updates, No formal top prospects list, We use spreadsheets only

      Where things could go wrong

      • What single risk would make you stop the campaign before public launch?
      • Point to the timeline dependencies that feel most fragile, construction, hiring, donor timing, or approvals. Options: Construction timeline, Senior staff availability, Major donor readiness, Board approvals, Regulatory or legal issues
      • How frequently does your finance team produce cash flow forecasts for large gifts? Options: Weekly, Monthly, Quarterly, Ad hoc
      • Are there donor restrictions or gift terms that could delay use of funds? Options: Yes, several restrictions, Some restrictions for certain donors, No restrictions, Unsure
      • How long would it take to resolve a donor legal hold or naming dispute?
      • If an external audit of past gifts is required, would that pause feasibility work? Options: Yes, it would pause work, No, we would proceed, Depends on scope

      Other routes you're weighing

      • Name the alternative you are most seriously considering instead of hiring outside campaign counsel.
      • Which of the following options are on the table, select all that apply Options: Do it internally, Hire another consultant, Delay the campaign, Run a small pilot study, Seek additional lead donor before engaging, Do nothing for now
      • What would have to be true about your internal approach for you to keep it instead of changing?
      • Has anyone inside proposed solving this without outside counsel? Options: Yes, a staff member suggested it, Yes, a board member suggested it, No one has proposed that, Unsure
      • If your internal team committed 20 hours a week for 12 months, would that remove the need for external counsel? Options: Yes, removes need for outside help, No, still need external counsel, Maybe, depending on results
      • Are you already in conversations with another consultant that would close before you could sign with an outside partner? Options: Yes, we have active talks, No, Informal conversations only, Undisclosed

      Data and systems, are we ready to run?

      • If we need donor contact lists, giving history, and prospect scores within two weeks, can your team deliver them? Options: Yes, within two weeks, Yes, but needs more than two weeks, Partial exports available, No, cannot deliver
      • Which CRM category stores your donor records? Options: Enterprise CRM (cloud), Donor-specific cloud database, Spreadsheet-driven system, Hybrid system, Unsure
      • Who on your team owns CRM access and can authorize data export?
      • What condition is your donor data in, clean and de-duplicated, partially clean, or messy? Options: Clean and de-duplicated, Mostly clean with some duplicates, Partially clean, needs work, Messy and unstructured
      • Do you have signed donor privacy or data-sharing policies that would limit outreach during feasibility? Options: Yes, restricts outreach, Yes, restricts some donors, No restrictions, Unsure
      • Are APIs or data exports available for prospect modeling and analysis? Options: Yes, available, Limited exports only, No APIs, manual export, Unsure
      • Is there any legal, privacy, or donor agreement that would prevent contacting major prospects for interview? Options: Yes, that prevents contact, There may be donor-specific limits, No legal barriers, Unsure

      Staff and volunteer capacity to deliver

      • If your development director were to leave tomorrow, could you still meet the proposed campaign schedule? Options: Yes, schedule intact, Maybe, would delay, No, schedule would slip
      • Who will be the day-to-day partner on campaign operations?
      • Estimate the number of volunteer leaders who can commit to regular solicitation work and the typical monthly hours each can give. Options: 0-3 leaders, 4-8 leaders, 9-15 leaders, More than 15
      • What training or coaching have volunteers received for soliciting major gifts?
      • Please indicate the number of donor visits per quarter the CEO can commit to. Options: 0 visits, 1-2 visits, 3-5 visits, 5+ visits
      • If volunteers cannot commit to assigned prospect visits, would you pause recruitment, reduce the goal, or proceed without them? Options: Pause recruitment, Reduce goal, Proceed without them, Other

      What success will feel and measure like

      • Identify the single measurable outcome that would convince your board this campaign was worth it in three years.
      • What are the top three acceptance criteria the executive team will use to approve the campaign plan? Options: Evidence of top gift readiness, Detailed gift table, Volunteer leader commitments, Feasibility modeled to realistic goal, Clear solicitation plan, Timeline and staffing confirmed
      • Pick the reporting cadence that will keep leadership confident, monthly, quarterly, or milestone-based. Options: Monthly, Quarterly, Milestone-based, Ad hoc updates
      • How would you prefer we surface early warning signs of underperformance?
      • Would you be comfortable announcing a fundraising goal that is conditional on feasibility thresholds being met? Options: Yes, Maybe, with guardrails, No
      • If the feasibility suggests a goal outside your board's comfort range, would you accept the recommended goal or insist on a lower public target? Options: Accept recommended goal, Insist on lower public target, Delay public announcement, Need further board discussion

      Decision hinge and next steps

      • Point to the upcoming board or executive meeting that will serve as the decision hinge for this engagement.
      • What budget range has the board or finance committee authorized for feasibility work? Options: Under $25,000, $25,000-$50,000, $50,000-$100,000, Over $100,000, Not yet approved
      • Who signs the contract and who signs the data access form?
      • What payment terms would your finance team need to approve to begin work? Options: Standard net 30, Split milestone payments, Retainer plus milestone payments, Custom terms required, Unsure
      • If we delivered the feasibility report in eight weeks, would you be ready to move to a campaign engagement within 30 days? Options: Yes, ready within 30 days, Need 30-90 days, Need longer than 90 days, Undecided
      • Is there a hard no-go deadline after which you will not approve a new engagement? Options: Yes, date exists, No hard deadline, Undisclosed
    2. Engagement Agreement

      Execute the engagement contract, data-access authorization, and payment terms to begin the feasibility study and optional subsequent campaign support.

      Agreement Modules

      • Non-Disclosure Agreement (NDA)
      • Master Services Agreement (MSA)
      • Statement of Work (SOW) — Feasibility & Optional Campaign Support
      • Data Access Authorization & Data Processing Agreement (DPA)
      • HIPAA Business Associate Addendum (BAA) — conditional
      • Payment Schedule & Billing Terms
      • Expense & Reimbursable Costs Policy
      • Change Order Agreement
      • Engagement Acceptance & Authorization to Proceed
    3. Feasibility Fieldwork

      Conduct structured interviews, major-donor prospect assessments, volunteer leader outreach, and data analysis to validate capacity and refine the gift table.

      Working Sessions

      • Fieldwork Kickoff and Assumption Confirmation
      • Stakeholder Interview Synthesis
      • Major-Donor Prospect Assessment Review
      • Data Modeling and Gift Table Refinement
      • Volunteer Leader Outreach Confirmation and Assignment
      • A short list of model sensitivities and the data needed to reduce uncertainty for the highest-impact lines.
      • Prepare individualized briefings or talking points for the next-round outreach to top prospects.
      • Capture any unresolved evidence gaps for high-value prospects and assign follow-up research tasks.
      • Publish the refined gift table, scenario models, and a summary of assumptions for the feasibility report.
      • Review input assumptions and sources
      • A finalized gift table ready for inclusion in the feasibility report, with scenario outputs documented.
      • A recommended campaign goal range with explicit model assumptions and prioritized risk notes.
      • Reconfirm scope and success signals
      • List the top model sensitivities and request the specific additional data or follow-up interviews required to reduce uncertainty.
      • Document the recommended campaign goal range and associated risk mitigation steps for inclusion in the final deliverable.
      • Review volunteer outreach findings
      • A signed volunteer assignment matrix tying named volunteer roles to prospect segments and solicitation windows.
      • Agreed volunteer ask scripts and role time commitments for immediate use in cultivation outreach.
      • A recruitment plan for any unfilled volunteer roles with timelines to fill gaps.
      • Publish the volunteer assignment matrix and outreach scripts to support upcoming cultivation calls.
      • Initiate recruitment steps for any unfilled volunteer roles within the agreed timeline.
      • Schedule briefings for volunteers assigned to top-tier prospects to prepare them for solicitation conversations.
      • Mutual agreement on the interview roster and a prioritized outreach list to begin scheduling within 48 hours.
      • Signed data-access checklist with required extracts and delivery dates confirmed.
      • Fieldwork schedule that maps interviews to dates and assigns time windows for draft synthesis delivery.
      • Publish the finalized interview roster with priority tiers and contact info within 24 hours.
      • Provide the required CRM data extracts and documents listed on the data-access checklist by the agreed date.
      • Distribute the approved fieldwork schedule to interviewers and stakeholders.
      • Quick status and evidence review
      • A validated findings matrix where each interview finding is marked accepted, disputed, or needs follow-up.
      • Top 8 donor signals and 3 volunteer leadership signals prioritized for the gift table and campaign strategy.
      • Clear list of follow-up probes with timelines to close evidence gaps.
      • Publish the validated findings matrix and prioritized signal list for prospect assessment and modeling.
      • Schedule and complete the agreed follow-up probes within the stated timeline.
      • Flag any data or contact gaps that prevent confirmation and request remediation from the buyer.
      • Present prospect profile summaries
      • A finalized ranked prospect list with documented capacity and propensity ratings for use in the gift table.
      • Recommended ask amounts or ranges and a sequenced solicitation plan for the top prospects.
      • A 90-day cultivation action list for immediate prospect outreach.
      • Produce the ranked prospect list with ratings and recommended ask amounts for integration into the gift table model.
      • Finalize interview roster and priority tiers
      • Present modeled gift table and scenarios
      • Confirm role definitions and ask language
      • Assign capacity and propensity ratings
      • Validate individual interview findings
      • Surface cross-cutting themes and donor signals
      • Reconcile model with field evidence
      • Set recommended ask amounts and sequencing
      • Assign volunteers to prospect segments and timelines
      • Data access and deliverable checklist
      • Fieldwork timeline and logistics
      • Contingency planning for unfilled roles
      • Agree recommended campaign goal range and risk notes
      • Prioritize follow-up probes
      • Decide on immediate cultivation actions
      • Risk and contingency points
    4. Feasibility Report

      Deliver a findings report with modeled gift table, recommended campaign goal, timeline, risk assessment, and recommended solicitation strategy.

      • current_state
      • desired_state
      • gaps
      • decision_readiness
      • stakeholders
      • success_criteria
      • gaps
      • current_state
      • decision_readiness
      • success_criteria
      • desired_state
      • stakeholders
      • stakeholders
      • desired_state
      • success_criteria
      • decision_readiness
      • current_state
      • gaps
      • decision_readiness
      • decision_readiness
      • decision_readiness
      • decision_readiness
    5. Feasibility Acceptance

      Formal client acceptance checklist to confirm receipt and approval of the feasibility deliverable and trigger the agreed billing milestone and next-phase planning.

      Checklist items

      • Confirm delivery of final feasibility deliverable package
      • Obtain written acceptance sign-off on the feasibility report
      • Approve modeled gift table and recommended campaign goal
      • Approve recommended solicitation strategy and major-donor prioritization
      • Approve proposed campaign timeline and critical milestones
      • Acknowledge risk register and mitigation owners
      • Document and accept plan for any outstanding issues
      • Trigger billing milestone and issue invoice per engagement agreement
      • Assign next-phase engagement lead and primary contacts
      • Schedule initial campaign strategy workshop and confirm participants
  2. Campaign Strategy Workshop

    Translate feasibility findings into a shared campaign vision: major donor strategy, volunteer leadership plan, timeline, and communications approach.

    Solution Experience

    • Campaign Strategy Workshop
    • Confirm the current state and its cost
    • You confirm a single campaign vision and headline goal that you are prepared to advance to the decision forum.
    • Deliver a refined gift table and a 90-day solicitation schedule reflecting today's confirmed ask sequences and timing.
    • You confirm the proposed major-donor sequencing and solicitation approach resolves the capacity and timing risks surfaced in feasibility.
    • Agree the campaign vision and headline goal
    • Provide an updated list of prospective volunteer leaders and their availability for recruitment outreach within two weeks.
    • Validate the major donor strategy and gift sequencing
    • Confirm CEO and board chair availability for the proposed launch decision meeting and provide three candidate dates.
    • You agree the volunteer leadership roles, recruitment timeline, and launch milestones are sufficient to support the solicitation plan.
    • Confirm volunteer leadership plan and recruitment timeline
    • You identify any remaining evidence or commitments required before a formal launch decision.
    • Schedule a follow-up decision meeting to approve the campaign scope once the refined materials are reviewed.
    • Solidify launch timeline and decision gates
    • Validate the communications and stewardship approach
    • Validation checkpoint
    • Campaign Strategy Workshop
    • Campaign Strategy Workshop Deck
    • Campaign Strategy Brief
    • meeting
    • slides
    • document
  3. Campaign Scope

    Define campaign deliverables, the gift table and prospect assignments, embedded counsel hours, volunteer coaching, communications deliverables, and measurable acceptance criteria.

    Scope Configuration

    • Deliver Feasibility Study Report
    • Construct Gift Table and Funding Model
    • Develop Major Donor Solicitation Strategy
    • Prepare Major Gift Proposals and Solicitor Briefs
    • Recruit and Coach Volunteer Leadership
    • Embed Senior Campaign Counsel with Staff
    • Design Case for Support and Campaign Collateral
    • Plan and Support Campaign Launch Event
    • Train Development Staff on Major Gift Techniques
    • Manage Prospect Research and Qualification
    • Coordinate Solicitation Visits and Gift Closings
    • Implement Pledge Tracking and Reporting System
    • Develop Stewardship and Recognition Plans
    • Produce Board Briefings and Volunteer Progress Reports

    Scope Questions

    Deliver Feasibility Study Report

    • How many senior leaders (CEO, board chair, campaign committee chairs) will review the draft feasibility report? Options: 1-3, 4-6, 7+
    • Identify the report formats you require for distribution (executive PDF, full slide deck, interview appendices, raw data export). Options: Executive PDF, Full slide deck, Interview appendices, Raw data export
    • Who on your team will coordinate distribution of the feasibility findings to the board and executive committee?
    • What acceptance criteria will confirm your organization accepts the feasibility report (for example board vote, campaign committee signoff, CEO written approval)? Options: Board vote or resolution, Campaign committee written signoff, CEO/Executive Director written acceptance
    • When do you need the final feasibility report delivered to allow board consideration before a public announcement? Options: Within 2 weeks of fieldwork, Within 4 weeks of fieldwork, By a specified board meeting date

    Construct Gift Table and Funding Model

    • Select the donor segments you want modeled in the gift table (examples: lead philanthropists, major donors $100k+, mid-level, broad base). Options: Lead philanthropists, Major donors $100k+, Mid-level donors, Broad base
    • What is the target campaign goal range to be reflected in the funding model? Options: $10M-$25M, $25M-$50M, $50M+
    • How many prospective lead gifts should the top tiers of the gift table include for modeling purposes? Options: 0-5, 6-15, 16+
    • What level of detail must the funding model include (timing by fiscal year, multi-year pledge schedules, contingency scenarios)? Options: Annual timing and pledge schedules, Multi-year installments and contingency scenarios, High-level single-year model
    • Indicate the data sources we should use to validate modeled capacity (your CRM gift history, wealth-screening provider exports, audited financial statements). Options: Your CRM gift history, Wealth-screening provider exports, Audited financial statements, Other public records

    Develop Major Donor Solicitation Strategy

    • Who on your board or among volunteers do you expect to lead top-tier solicitations?
    • What solicitation approaches should be prioritized for seven-figure prospects (in-person visits, joint CEO/volunteer calls, written proposal + follow-up visit)? Options: In-person visits, Joint CEO/volunteer visits, Written proposal + follow-up visit
    • When do you expect the first cultivation visits to major prospects to begin relative to launch (months)? Options: 1-3 months before launch, At launch, 3-6 months after launch
    • Describe how you want major-donor portfolios segmented by propensity and capacity for targeted ask strategies.
    • Provide the briefing and briefing cadence you expect for solicitors prior to major donor visits (one-page brief, research summary, rehearsal). Options: One-page brief + research summary, Full donor dossier, Briefing call + rehearsal

    Prepare Major Gift Proposals and Solicitor Briefs

    • What standard structure should each major gift proposal follow (executive case, project budget, naming/recognition options)? Options: Executive case + budget, Budget + recognition options, Full program impact appendix
    • Who will approve final proposal language and ask amounts before we deliver materials to a prospect?
    • What timeline do you require for delivering a tailored proposal after a donor or volunteer requests one? Options: 48 hours, 1 week, 2+ weeks
    • List the financial and program documents that must accompany proposals (project budget, audited financials, program metrics). Options: Project budget, Audited financial statements, Program metrics and outcomes
    • Indicate which personalization elements are mandatory in solicitor briefs (donor giving history to your organization, recent engagement notes, recommended ask amount). Options: Giving history to your organization, Recent engagement notes, Recommended ask amount

    Recruit and Coach Volunteer Leadership

    • How many volunteer leaders or campaign chairs do you plan to recruit to lead solicitations and host cultivation events? Options: 1-2, 3-5, 6+
    • Select the most important selection criteria for volunteer leaders (giving capacity, network reach, prior campaign experience). Options: Giving capacity, Network reach, Prior campaign experience
    • Who on staff will join coaching sessions to support volunteer leader development and handoffs?
    • What coaching deliverables do you expect for volunteers (sample scripts, role-play sessions, ask-rehearsal guides)? Options: Sample scripts, Role-play sessions, Ask-rehearsal guides
    • What cadence of coaching sessions would you like during the active solicitation phase? Options: Weekly, Bi-weekly, Monthly

    Embed Senior Campaign Counsel with Staff

    • What level of embedded counsel hours per month do you require during peak solicitation periods? Options: 40 hours, 80 hours, Custom (specify)
    • Name the primary responsibilities you expect embedded counsel to lead (major donor strategy, solicitor coaching, executive briefings). Options: Major donor strategy, Solicitor coaching, Executive briefings
    • Who will act as the primary liaison on your side for embedded counsel coordination?
    • What workspace and data access must embedded counsel have to operate effectively (CRM access level, secure shared drive, email distribution lists)? Options: Full CRM access (view/edit), Restricted CRM access (view-only), Secure shared drive only
    • What duration do you expect for embedded counsel support measured in months? Options: 6 months, 12 months, Until campaign close

    Design Case for Support and Campaign Collateral

    • Identify the primary audiences for the case for support (major donors, institutional funders, alumni, public). Options: Major donors, Institutional funders, Alumni, Public
    • What collateral formats must be ready at campaign launch (short case one-pager, full case book, donor brief, slide deck)? Options: Short one-pager, Full case book, Donor brief, Slide deck
    • Who will supply the program metrics, budgets and impact language for inclusion in the case materials?
    • What brand and messaging approvals are required before collateral can be published (communications director signoff, executive approval, board communications committee)? Options: Communications director signoff, Executive approval, Board communications committee
    • Provide any existing collateral that must be incorporated or repurposed (example: past case book, donor brochures, campaign microsite content).

    Plan and Support Campaign Launch Event

    • How large do you plan the launch event to be (private donor dinner, mid-size reception, public launch) and what format do you prefer? Options: Private donor dinner (<=50), Mid-size reception (50-200), Public launch (200+)
    • What launch deliverables do you want external support for (guest list strategy, event script, solicitation protocol for hosts)? Options: Guest list strategy, Event script, Solicitation protocol for hosts
    • Who on your team will manage event logistics and vendor coordination for the launch?
    • What role will volunteer leaders play at the launch in terms of hosting or leading solicitations? Options: Host private donor tables, Introduce speakers, Facilitate follow-up meetings
    • What success metrics should we use to evaluate the launch event (number of prospect meetings scheduled, pledges secured, volunteer commitments)? Options: Prospect meetings scheduled, Pledges secured, Volunteer commitments obtained

    Train Development Staff on Major Gift Techniques

    • Select which staff roles will attend training sessions (chief development officer, major gifts officers, development associates). Options: Chief development officer, Major gifts officers, Development associates
    • What training topics are highest priority for your team (ask strategy, cultivation planning, proposal writing, donor brief preparation)? Options: Ask strategy, Cultivation planning, Proposal writing, Donor brief preparation
    • How many training sessions do you prefer and in what duration (single full day, two half-days, ongoing short modules)? Options: Single full day, Two half-days, Ongoing short modules
    • Who will monitor and report back on staff application of training practices in live solicitations?
    • Provide the post-training materials you want delivered (playbooks, sample scripts, recorded sessions). Options: Playbooks, Sample scripts, Recorded sessions

    Manage Prospect Research and Qualification

    • Identify the prospect research filters to apply (past giving to your organization, giving to related causes, philanthropic interests, geographic ties). Options: Past giving to your organization, Giving to related causes, Philanthropic interests, Geographic ties
    • How many prospects should be fully qualified and assigned for major-donor outreach in the first six months? Options: 25-50, 51-150, 151+
    • What donor capacity score threshold will mark a prospect as solicitation-ready (for example 70 out of 100)?
    • Indicate the data sources you authorize for research (your CRM export, wealth-screening provider output, public filings). Options: Your CRM export, Wealth-screening provider output, Public filings and news
    • How frequently should prospect qualification lists be refreshed during the active solicitation phase? Options: Monthly, Quarterly, Before each solicitation wave

    Coordinate Solicitation Visits and Gift Closings

    • Who schedules in-person solicitation visits on your team (development staff, volunteer leaders, a central coordinator)? Options: Development staff, Volunteer leaders, Central coordinator
    • What standard materials must accompany every solicitation visit (tailored proposal, one-page case, donor brief)? Options: Tailored proposal, One-page case, Donor brief
    • What approval is required internally before a closing meeting can finalize a gift (CEO signoff, finance confirmation, campaign chair approval)? Options: CEO signoff, Finance confirmation, Campaign chair approval
    • How will you document commitments secured during solicitation visits (signed pledge agreement, CRM entry + email confirmation, formal donor letter)? Options: Signed pledge agreement, CRM entry + email confirmation, Formal donor letter
    • What follow-up timeline do you require after a donor commits for initial acknowledgment and scheduling of stewardship activities? Options: Acknowledgment within 48 hours, Stewardship scheduling within 30 days, Other (specify)

    Implement Pledge Tracking and Reporting System

    • Select the system that will be your system of record for gifts and pledges (your current CRM, a new campaign tracker, or a custom database). Options: Your current CRM, New campaign tracker, Custom database
    • What reporting cadence do you require for pledge reconciliation and ongoing gift reporting to finance and the campaign committee? Options: Weekly during launch, Monthly, Quarterly
    • What acceptance criteria will validate the pledge tracking system (for example monthly reconciliation within 1% of finance ledger, automated reminders enabled)? Options: Monthly reconciliation within 1% of finance ledger, Automated payment reminders enabled, Exportable reports matching finance ledger
    • Who on your finance team will own gift reconciliation and handle payment postings?
    • What donor-facing documents are required from the pledge system (formal pledge agreement, installment schedule, tax acknowledgment templates)? Options: Formal pledge agreement, Installment schedule, Tax acknowledgment templates
  4. Campaign Execution

    Operationalize the campaign plan with readiness checks and an execution schedule.

    1. Pre-Launch Readiness

      Capture concrete readiness facts — volunteer commitments, major-donor visit schedules, staffing, data access, and calendar milestones needed before launch.

      Pre-Deployment Questions

      Environment and site access

      • Which system categories will the seller need access to before launch? (select all that apply) Options: Single production CRM org, CRM + analytics / data warehouse, Email / marketing platform, Finance / pledge accounting system, Volunteer management system, Shared document drive (policies, gift agreements), Other — will describe below
      • For any system that requires seller access, is production-level access available now or what date will it be granted? (so we can schedule integrations and donor outreach)

      Data and configuration

      • Which system is the authoritative source of donor/prospect records for campaign work? (one choice — used for mapping and reconciliations) Options: Single production CRM org, CRM with downstream data warehouse / mirror, Prospect tracking spreadsheet / shared file, Other — will describe below
      • Is the campaign gift table and prospect-to-chair assignment finalized and approved? Options: Yes — finalized and approved, Approved in principle — minor edits expected, Not approved — requires further feasibility or seller support, Will be developed after launch
      • If the gift table or prospect assignments are not finalized, by what date will they be approved? (so we can lock solicitation sequencing and coaching milestones)

      People and ownership

      • Who is the buyer's primary launch owner (full name and role)? (this person will receive deployment tasks and signoffs)
      • Volunteer leadership readiness — which statement best describes current status? Options: All named solicitation chairs confirmed with schedules, Key chairs confirmed; remaining chairs to be recruited, Only campaign chair confirmed, No volunteer leaders confirmed yet
      • If any solicitation chairs or volunteer leaders are confirmed, when are the first major-donor visits scheduled or by what date will the visit calendar be available? (so we can align coaching and materials)

      Timing and constraints

      • What is the target public launch timing for the campaign? (choose the best current state so we can plan milestones) Options: Specific launch date confirmed, Targeting a specific month / quarter (tentative), No launch date set yet
      • Are there any blackout windows or scheduling constraints that will restrict solicitation or a public launch (fiscal close, board retreats, major events, accreditation activities)? If yes, please list dates below. Options: No blackout windows, Yes — will list dates below
      • Development staffing: are dedicated buyer staff assigned to work directly with embedded seller counsel during launch (name(s) and committed FTE% or 'by what date will staff be assigned')? Options: Yes — named and committed, Yes — roles assigned, names to follow, Partial capacity — additional buyer support required, No — staffing not yet assigned
      • If staffing or volunteer leadership are not fully committed, by what date will named staff and chairs be available? (so we can confirm coaching and visit sequencing)
    2. Campaign Execution

      Plan and execute solicitation sequencing, volunteer leader coaching, major-donor asks, and campaign communications with clear owners and milestones.

  5. Sustain & Measure Success

    Review fundraising outcomes against targets, capture lessons learned, and maintain a shared channel for issues and enhancement requests as the campaign progresses.

    Success Reviews

    • Post-Launch Health Check
    • First Measurement Review
    • Campaign Acceptance Gate
    • Monthly Campaign Progress Check
    • Quarterly Lessons and Enhancements Review

    Issues & Enhancements

    • Adjust solicitation sequencing or prospect prioritization based on latest performance and publish the updated plan.
    • Publish the formal acceptance decision and include the supporting evidence package in the shared workspace.
    • Create remediation tickets for any failed criteria with clear success metrics and target completion dates.
    • Schedule a follow-up review to validate remediation progress against the agreed timeline.
    • Current fundraising results vs Campaign Scope gift table
    • Confirm whether monthly fundraising trajectory supports achieving Campaign Scope targets.
    • Resolve or assign mitigation for the top operational issues that threaten solicitation execution.
    • Ensure volunteer leader schedules and coaching are aligned with the next wave of major-donor asks.
    • Re-confirm campaign success criteria and owners
    • Update the major-donor visit calendar to reflect confirmed dates and outstanding confirmations.
    • Log any operational defects in the shared issues channel with priority and target resolution date.
    • Cumulative fundraising outcomes vs Campaign Scope
    • Agree the top 3 campaign execution lessons to adopt for the next quarter.
    • Prioritize enhancement requests and set realistic resolution windows for high-priority items.
    • Verify the health of the major gift pipeline and confirm necessary adjustments to prospect assignments.
    • Publish a quarterly lessons learned summary with specific practice changes to be adopted.
    • Update the enhancement backlog with priority, scope, and target resolution windows for each item.
    • Maintain the shared issues channel as the single source of truth for open items and enhancement requests.
    • Confirm launch readiness for solicitation activity and that required access and schedules are in place.
    • Document top operational blockers with owners and target resolution dates.
    • Agree short-term remediation steps to restore full launch capacity within the next two weeks.
    • Publish a launch status summary showing systems validated and outstanding issues with target dates.
    • Create remediation tickets for each blocker with a target resolution date and acceptance criteria.
    • Confirm schedule of major-donor visits for the next 30 days and update calendar commitments.
    • Present first-period outcomes vs Campaign Scope targets
    • Determine whether early fundraising trajectory is moving toward the Campaign Scope gift table targets.
    • Document 2 to 3 root causes for any variance and agree corrective actions with target dates.
    • Confirm the timeline and milestones required to reach the acceptance gate at day 90.
    • Update the forecasted gift table model with latest closures and revised probability assessments.
    • Schedule targeted major-donor visits and volunteer coaching sessions to address identified gaps.
    • Publish a corrective-action tracker with milestones and target resolution dates for the next 30 days.
    • Restate Campaign Scope acceptance criteria and numeric targets
    • Produce a documented pass or fail decision for each Campaign Scope acceptance criterion.
    • If any criteria fail, produce a binding remediation plan with measurable milestones and target dates.
    • Publish the acceptance record and evidence in the shared campaign workspace.
    • Solicitation activity and visit execution
    • Major gift commitments and pipeline health
    • Present outcome evidence against each criterion
    • Diagnose variance root causes
    • Deployment and launch validation
    • Volunteer leader coaching and readiness
    • Document pass or fail per criterion and capture acceptance decision
    • Capture and validate lessons learned
    • Agree targeted corrective actions
    • Early adoption and activity signals
    • Prioritize enhancement requests and backlog
    • Blockers and open issues triage
    • Confirm timeline to acceptance gate
    • Open operational issues and mitigation actions
    • Agree remediation plan for any unmet criteria
    • Agree immediate remediation actions
    • Close acceptance record and publish outcome
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