Drilling Operations
Capital-intensive extraction and processing programs where safety, regulation, and supply chain complexity define execution.
This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.
Inside this journey
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Outcome & Site Discovery
Align on well program drivers, required rig specifications, safety and performance targets, timeline constraints, and key stakeholders.
Discovery Questions
Program priorities, at-a-glance
- Briefly, what are the top two outcomes your team must achieve on this drilling program?
- Which of these outcomes are highest priority for you on this program
- What timeline constraints drive your spud-by dates and pad sequencing?
- How many wells per pad and average target drilling days per well are you planning?
- Who in your organization will have final approval over rig selection and the mobilization schedule?
- What single timing or scope constraint, if unmet, would cause you to delay awarding a rig contract?
Where schedules and outcomes are slipping
- When recent wells missed AFE or schedule, what happened and who inside your organization felt the impact first?
- Walk me through the most recent non-productive time event on an offset well, what caused it, and how long it took to recover
- How often do NPT events longer than 8 hours occur on your pads today?
- Which equipment or operational failures have driven the largest schedule overruns on your recent wells
- If you could eliminate one recurring cause of delay on your pads, which would accelerate internal approvals most?
Who else could you go with and why that matters
- Who are the incumbents, alternative contractors, or internal options you are actively considering, and why might you stick with them?
- Which of these alternatives are you actively evaluating right now
- If you stayed with the current approach, what would have to be true about its cost or performance for you to avoid changing vendors this cycle?
- Has anyone on your team proposed solving mobilization or performance gaps internally rather than using an outside contractor? If so, what was proposed and by whom
- What single criterion would definitively make you switch away from the incumbent this cycle
Does the rig match the ground truth at the site
- What rig specification mismatch would make you reject a supplier outright during technical review
- Which of these hole and casing program constraints must the rig support without modification
- Describe any access, pad size, or crane limitations on site that will affect mobilization or rig layout
- Do you require the rig to walk between laterals on a pad or to walk full pads between locations
- What single technical showstopper at the site would make mobilization impossible for a given rig
Who keeps people safe and rigs running
- If a crew change produced a persistent drop in drilling performance, what would you expect a contractor to do first to restore performance
- How do you measure crew quality across shifts and what thresholds trigger formal corrective action
- Which safety KPIs matter most to your leadership
- Tell me about a recent safety event that led to operational or procedural changes, what changed, and who owned the new process
- What safety metric gap would cause you to pause or stop operations with a contractor immediately
Money talks, and deal breakers
- What commercial term would make you rule out a dayrate-based contract before negotiations begin
- Which pricing structure do you prefer for this program
- How is your capital approval process tied to AFE timelines and what lead time do you need between contract signature and mobilization
- Which contractual provisions are non-negotiable for your team
- If a contractor met your safety and technical requirements but their dayrate exceeded budget by 10 percent, which would you be most likely to do
Operational readiness and the gates that matter
- Which regulatory, landowner, or road permit constraint on your sites could delay rig mobilization beyond your target window
- Which of these prerequisites are already cleared for the first spud
- Who in your organization owns each of these gates and how quickly can they sign approvals
- Is your data on offset well performance, geology, and mud programs accessible in a format we can use during planning
- If a required permit arrived two weeks late, would you proceed with the planned mobilization, delay, switch pads, or cancel
Next steps that shorten the path to spud
- If the first two wells meet your target days to spud and TRIR, what stops you from executing the remainder of the program with the same contractor immediately
- Which of these documents or confirmations would shorten your sign-to-mobilization timeline
- What internal stakeholders need to be aligned before you can commit, and who is the clearest blocker right now
- How quickly can you make a pilot acceptance decision after observing initial performance, and who has signature authority for a pilot-to-program commitment
- If a short pilot proves the performance numbers you need, what would it take for you to sign a multi-well commitment that same week
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Operational Experience
Translate the buyer's objectives into operational scenarios showing how rig capabilities, crew performance, and safety practices deliver the targeted outcomes.
Solution Experience
- Operational Scenarios Solution Session
- Confirm the current state and its cost
- You confirm the demonstrated scenario addresses the exact operational uncertainty that blocks approval of rig commitments.
- Produce scenario analysis for up to two nominated offset wells showing predicted cycle times, expected NPT exposure in hours, walk and mobilization durations, and safety KPI projections, deliver within 7 business days.
- You agree the scenario outputs and KPIs (cycle time, connections/hour, expected NPT hours, TRIR) that will be used to judge readiness.
- Walk a representative drilling scenario
- Provide offset well drilling logs, recent offset performance metrics, and your target AFE timeline for the nominated wells.
- Prove how rig features and crew practices reduce NPT and improve safety
- You commit to providing the offset well data and the decision timeline needed to produce formal scenario deliverables.
- Define the decision criteria and list the stakeholders who will review the scenario deliverable and the target date for approval.
- Validate that this matches your objectives
- Agree next evidence and decision path
- Operational Scenarios Solution Session
- Solution Experience Deck
- Solution Brief - Operational Scenarios
- meeting
- slides
- document
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Rig Scope & Responsibilities
Define the rig specification, crew and supervision scope, mobilization boundaries, site responsibilities, and measurable acceptance criteria.
Scope Configuration
- Rig Mobilization and Site Rig-Up
- Spud and Drill to Target Depth
- Directional and Horizontal Drilling Execution
- Provide Trained Drilling Crew and Shift Coverage
- Automated Pipe Handling Operations
- Connection Time Optimization (Automated Systems)
- Pad-to-Pad Walking Rig Relocation
- Real-Time Rig-State Monitoring and Alerts
- Preventive Maintenance and Onsite Repairs
- Onsite Critical Spares and Consumable Supply
- Casing Running and Cementing Operations
- Wellsite Safety Management and HSE Oversight
- Demobilization and Site Rig-Down
Scope Questions
Rig Mobilization and Site Rig-Up
- What rig horsepower class do you require mobilized to the pad (e.g., 1,500 hp or 3,000 hp)?
- Do you have a target spud-ready date tied to an Authorization for Expenditure (AFE) milestone that the mobilization must meet?
- How wide and load-rated is the primary access road and pad surge area for rig transport and pad rig-up (provide width in meters and any axle-load limits)?
- Which permit or third-party approvals must be in place before rig-up (for example local road permits, utility crossing permits, or lease access letters)?
- Describe the expected site services the rig must tie into at rig-up (power distribution panel location, bulk water supply point, pit locations, and fuel delivery access).
- Specify who will provide pad-level temporary works such as cribbing, matting, and crane pads and whether there is an agreed acceptance checklist for pad readiness.
Spud and Drill to Target Depth
- When do you plan to spud relative to lease commitments or AFE schedule (provide exact spud date or range)?
- Who will supply the approved wellbore schematic and final well design (including target total depth, planned casing points, and mud program)?
- Provide the target measured depth (MD) and total depth (TD) for the well and any intermediate casing shoe depths that will affect drilling time.
- Identify the primary formation(s) and expected hole sections where bit runs historically show performance variation (reference offset well names or API well numbers if available).
- Estimate an expected days-on-well to target depth based on offset well performance (provide days or range).
- What are the measurable acceptance criteria for the drilling phase handover at target depth (for example mud weight within tolerance, directional tolerance, and zero lost-circulation events)?
Directional and Horizontal Drilling Execution
- Which steerable motor or rotary steerable system performance metrics are critical for this program (dogleg severity tolerance, build-rate targets, or average bit lateral footage per day)?
- Do you require control of wellbore azimuth and inclination to specified tolerances at casing points (provide angular tolerance in degrees per 100 ft)?
- Provide your expected horizontal section length and desired lateral landing zone coordinates or measured depths.
- Identify any formation instability or hole-cleaning challenges experienced on offset laterals that the crew must mitigate (for example sloughing shale or high torque events).
- Specify the target footage-per-day or stage-time metric for horizontal drilling that will be used to evaluate performance.
- Describe any specialized BHA (bottomhole assembly) or BHA integration checks we must perform before running high-angle or extended-reach assemblies.
Provide Trained Drilling Crew and Shift Coverage
- How many crew members per shift do you require on the rig floor and in rig supervision (provide counts for driller, derrickhand, motorman, and rig manager)?
- Do you require crew certification evidence such as competency cards, training matrix, or competency matrix for automated drilling systems?
- Which shift rotation model do you prefer (for example 14 days on 14 days off, 7x7, or custom rotation)?
- Identify acceptable crewing contingency levels for sickness or turnover (for example single spare crew per rig or full swing crew available).
- Provide expected crew language competencies and any site-specific inductions or credentialing required for local regulatory compliance.
- Specify how you will validate crew handover between shifts (for example shift log, electronic handover checklist, or supervisor sign-off).
Automated Pipe Handling Operations
- Which automated pipe-handling system capabilities must be supported at the wellsite (tongs automation, elevator automation, or single-operator stands handling)?
- Do you have specifications for tubular handling (pipe lengths, weight per foot, connections per stand) that affect automated handler configuration?
- Provide the makeup torque and connection type ranges we must support with automated equipment (for example API 5CT casing coupling torque ranges).
- Identify any site constraints that limit automated equipment footprint (pad setback, reserve pit location, or nearby infrastructure).
- Specify acceptance criteria for automated pipe handling safety interlocks and emergency-stop tests at rig-up.
- Which integration checks with the rig control system and top drive must be completed prior to first-run automated stands?
Connection Time Optimization (Automated Systems)
- What connection-time targets do you expect from automated connections compared with your offset baseline (seconds per connection or percentage improvement)?
- Do you require connection-time telemetry to be reported into your operations dashboard or the rig-state monitoring feed?
- Provide the permitted tolerance for automated connection failures or retries per shift before manual intervention is mandated.
- Identify any proprietary or third-party connection devices on your tubulars that require special handling or adapter tooling.
- Specify the required training or accreditation for personnel overseeing automated connection sequences on your wells.
- Indicate how you will accept connection-time performance (for example average seconds/connection over the first 30 stands).
Pad-to-Pad Walking Rig Relocation
- How many pad-to-pad walks are expected in the program and what is the typical pad separation distance in meters or feet?
- Which walking-clearance constraints must we respect (overhead powerlines, fences, or ROWs) and do you have cleared walking corridors on record?
- Provide the maximum acceptable downtime for a walking move (hours) that will be included in site acceptance criteria.
- Identify any pad preparation or matting you require before a walk (for example temporary cribbing or pre-laid walking rails).
- What are the measurable acceptance criteria for completion of a walking relocation (for example rig leveled within X mm, all systems operational within Y hours)?
- Specify who will coordinate local traffic management and utility isolation during walking operations.
Real-Time Rig-State Monitoring and Alerts
- Which rig-state parameters must be streamed in real time to the shared channel (for example hookload, rotary rpm, torque, pump rate, and mud pit volumes)?
- Do you require alert thresholds for critical events such as high torque, low pump rate, or excessive vibration, and should these integrate with your incident management system?
- Provide your preferred data transmission cadence (seconds between telemetry points) and any bandwidth constraints at the pad.
- Identify the retention period for recorded rig-state logs you require for post-run analysis (days or months).
- Specify any cybersecurity or VPN requirements for connecting rig telemetry to your operations center or integration endpoint.
- Which party will own the alert escalation path for real-time safety-critical alarms (for example high-pressure events or loss of well control)?
Preventive Maintenance and Onsite Repairs
- How often do you require preventive maintenance (PM) windows during the campaign (weekly, biweekly, monthly)?
- Do you require PM reports to follow a specific format such as a checklist tied to API (American Petroleum Institute) equipment standards?
- Provide the maximum allowable non-productive time (NPT) per repair event before escalation to senior technical support is required (hours).
- Identify onsite repair capabilities required (hydraulic repairs, electrical drive repairs, top drive rebuild) and which require third-party vendor attendance.
- Specify acceptance criteria for completion of a critical repair (for example returned to full operational status and passing functional tests).
- Detail any hours-of-service restrictions or local contractor permit windows that affect when repairs can occur.
Onsite Critical Spares and Consumable Supply
- Which critical spare parts must be stocked onsite at mobilization (top drive spare, draw-works brake parts, pump seals, PLC spare cards)?
- Do you require kit-level inventory reporting with minimum stock levels for consumables (drill pipe protectors, slips, bits)?
- Provide lead times you will accept for resupply of critical spares if a part is consumed on location (hours or days).
- Identify who will own procurement of long-lead items such as a replacement top drive or SCR (silicon controlled rectifier) drive modules.
- Specify any consumable brand or specification requirements (for example API-specification cement, specific bit manufacturer part families).
- Estimate typical monthly consumable burn rates we should plan for (drill pipe protectors per month, mud additives per well).
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Commercial & Contract Agreement
Resolve commercial terms, dayrate or footage structure, performance provisions, and confirm mutual readiness and obligations to proceed.
Agreement Modules
- Master Services Agreement (MSA)
- Statement of Work (SOW)
- Pricing Schedule & Commercial Term Sheet
- Performance & Incentive Addendum
- Mobilization Readiness Confirmation / Notice to Proceed
- HSE & Regulatory Compliance Addendum
- Insurance, Indemnity & Bonds
- Payment Security & Credit Terms
- Change Order Agreement
- Termination & Suspension Terms
- Execution & E-Signature Package
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Mobilization & Execution Plan
Plan rig mobilization, site preparation, walk routing, crew rotations, and execution milestones with named owners and escalation paths.
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Operational Success & HSE Reviews
Monitor progress against AFE timelines, safety KPIs (TRIR), NPT events, and maintain a shared channel for issues and continuous improvement.
Success Reviews
- Go-live Health Check (weeks 1-4)
- First Operational Measurement (weeks 4-10)
- Acceptance Gate — Operational Acceptance (around day 90)
- Monthly Operational and HSE Review
- Quarterly Executive Operational Review
Issues & Enhancements
- Update the shared HSE and operations dashboard with this month's TRIR, NPT hours per well, and schedule variance.
- Document root-cause analyses for each metric gap and list remediation tasks with target dates.
- Update the shared issue log with prioritized corrective actions and expected completion dates.
- Restate numeric acceptance criteria from Rig Scope & Responsibilities
- Produce a documented acceptance decision against each numeric criterion recorded in Rig Scope & Responsibilities, captured by the buyer operations signatory.
- If any criterion is conditional or failed, agree a remediation plan with dates sufficient to close the gate within the agreed window.
- Publish the formal acceptance record with pass/fail status for each criterion and the buyer operations signatory's statement.
- Execute the incumbent wind-down checklist and publish confirmation of archived data or retained-read-only status.
- Track all remediation items in the shared tracker with resolution dates and verification steps.
- TRIR and HSE incident summary
- Confirm TRIR and NPT hours per well remain within acceptable trajectory toward targets recorded in Rig Scope & Responsibilities.
- Close or re-prioritize the top open operational issues and confirm next-step owners and dates.
- Re-confirm acceptance criteria and owners
- Close top-priority remediation actions or move them to an agreed escalation path with target completion dates.
- If TRIR exceeds the threshold, schedule a focused HSE detailed review and publish its scope within 48 hours.
- Agree the top 3 operational mitigation priorities for the next quarter with clear resolution timelines.
- Executive summary of AFE schedule variance and recovery plan
- Confirm whether AFE schedule variance and TRIR are acceptable to executive stakeholders and identify any required executive actions.
- Produce and distribute the quarterly operational summary including AFE schedule variance, TRIR trend, NPT hours, and estimated cost impact.
- Document the top 3 mitigation priorities with target dates and verification criteria.
- Update the executive risk register with mitigation owners and report back on progress at the next monthly review.
- Confirm the rig is mobilized and reporting channels are live.
- Produce a prioritized list of open issues with assigned owners and target remediation dates.
- Publish a one-page mobilization health summary and distribute to the shared channel.
- Log all critical blockers in the shared issue tracker and set target resolution dates.
- Provide an operations contact list and escalation path to the buyer's team.
- Present first data for TRIR and NPT hours per well
- Establish whether TRIR and NPT hours per well are trending toward the numeric targets recorded in Rig Scope & Responsibilities.
- Agree corrective actions for any metric gaps and confirm a timeline to the Acceptance Gate.
- Publish the metric dashboards (TRIR, NPT hours per well, AFE schedule variance) with source data and definitions.
- Deployment and mobilization validation
- Present outcome data against each criterion
- Present AFE schedule variance
- Quarterly TRIR and safety trend review
- NPT events and root-cause review
- AFE schedule adherence and forecast
- Diagnose root causes for any gaps
- Document pass/fail and capture formal acceptance decision
- Early adoption signals and crew readiness
- NPT cumulative hours and cost impact
- Agree corrective actions, owners, and dates
- Agree remediation plan for any failed or conditional items
- Open issue burn-down and continuous improvement items
- Crew performance and retention indicators
- Open issues and immediate blockers
- Agree immediate remediation actions
- Confirm incumbent contractor wind-down or retention status
- Top risks and agreed mitigation priorities for the next quarter
- Confirm timeline to Acceptance Gate
- Escalations and barrier checks