Drilling Operations
Capital-intensive extraction and processing programs where safety, regulation, and supply chain complexity define execution.
Inside this journey
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Customer Discovery
Align on project drivers (AFE approvals, spud-by dates, pad schedules), stakeholders, rig requirements, and success signals like TRIR, offset-well performance, and acceptable NPT.
Discovery Questions
Quick Program Snapshot — Where We Start
- To get us started, what stage is your drilling program currently in?
- How many wells and pads are you planning over the next 6–12 months?
- What's your current target spud-by window for the next well(s)?
- Which basin(s) are these wells in?
- Who on your team should we consider part of this discussion (names/roles for drilling, ops, supply chain, finance)?
- Do you have an incumbent contractor named for these pads, and if so what would prompt you to switch?
What’s Keeping the Clock Ticking? The Pressure Behind This Program
- If your next spud slips, what cascade of problems do you expect across schedule, budget, or regulatory milestones?
- Which of these consequences would be most urgent to resolve?
- How would a day of NPT at $50k+ per hour show up in your reporting or incentives (who sees it and what action typically follows)?
- How long can your program tolerate unexpected NPT before it forces a commercial or operational decision?
- Tell us about the last time a rig underperformed on one of your pads—what went wrong, and who owned the recovery?
Who Holds the Keys (and Who Gets Asked to Explain It)?
- If this project goes off the rails, who will be asked to explain it to the board or JV partners?
- List the people and roles who must sign off on rig selection, contract terms, and mobilization.
- Which group controls the dayrate vs footage decision for you?
- What commercial terms are deal-breakers for your team (e.g., certain liability clauses, KPI thresholds, demobilization rules)?
- How do your internal approval timelines typically map to AFE windows?
- Who will be the day-to-day point of contact from your side during mobilization and drilling?
Define Win — What Would Make You Call This a Clear Success?
- Beyond moving a date on the schedule, what would make you call this engagement a strategic win for your organization?
- Which performance measures are non-negotiable for you?
- What TRIR target would you need to see to consider a contractor top-quartile?
- What average NPT per well (hours or $) do your economics consider acceptable?
- How much earlier than the AFE timeline would count as a meaningful operational improvement to your stakeholders?
- Describe any secondary success signals that matter—crew continuity, reporting cadence, or real‑time visibility—what do you care about most?
Offset Wells Tell a Story — Share Yours
- What single pattern in your offset wells makes you doubt the incumbent's ability to deliver on time and on budget?
- Do you have offset-well data available we can model (e.g., ROP, connection times, NPT events, mud logs)?
- When offsets struggled, what were the top root causes you've observed?
- How closely does your team analyze offset connection times and the potential gains from automation?
- If we modeled a faster connection strategy, which metric would you most want improved?
- Share an example of an offset well performance that surprised you—what happened and what was the operational or commercial fallout?
Rig Fit — Not All Rigs Are Equal (Match or Mis‑Match)
- If you had to bet your schedule on a single equipment or capability, which one would you insist on and why?
- Select the rig capabilities that are mandatory for your program.
- Do pad constraints (headspace, access roads, contiguous vs non-contiguous pads) affect your rig choice?
- What crew composition or supervision model do you require during ramp-up and steady-state (automation trainer, third-party supervisors, shift patterns)?
- Which spare-part, maintenance, or uptime guarantees would you expect included prior to mobilization?
- How important is rig-walk speed to your scheduling assumptions for multi‑well pads?
Money, Contracts, and the Hidden Costs
- What's the one commercial clause that has sunk a deal for you in the past?
- Which commercial model do you prefer for this program?
- Are there particular contract clauses you cannot accept (e.g., unilateral demobilization, unlimited liability, certain indemnities)?
- What mobilization window and cost exposure are acceptable to your finance team?
- How does your team usually handle risk contingencies—do you budget them internally or require contractor guarantees?
- Have you used performance-based incentives (bonuses/penalties tied to NPT or spud timing) before? What worked or didn’t?
Barriers to Change — What’s Stopping You from Switching Now?
- If you were to say 'no' to a better-performing rig today, what would be the real reason behind that decision?
- Which internal obstacles slow or block contractor changes in your organization?
- How concerned are you about operational disruption when integrating automated drilling systems?
- What evidence, testing, or guarantees would meaningfully reduce those concerns?
- How much time and how many wells of a trial would you require before accepting a new crew/rig as fully qualified?
Ready Signals — What Would Make You Pick Up the Phone?
- What's the smallest commitment or proof that would move you from interest to a live booking with a new contractor?
- Which of these would most increase your confidence in a new contractor?
- What documentation and data do you need to evaluate us (HSE records, offset well logs, equipment specs, maintenance histories)?
- What is your decision timeline and which critical dates must we hit to be considered?
- Who needs to be present for a commercial handoff or kickoff meeting from your side?
- Are there logistical or approval constraints we should know now (security clearance, pad access windows, JV approvals, permit timing)?
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Solution Experience
Apply the customer's offset-well data and schedule constraints to demonstrate how our walking AC rigs, trained crews, and automation deliver earlier spuds, lower NPT, and top-quartile safety.
Experience Meetings
- Data Intake & Current-State Confirmation
- Offset-Well Performance Modeling Workshop
- Schedule Optimization & Mobilization Tradeoffs
- Live Simulation: Scenario Walkthrough & Validation
- Executive Review & Alignment (Go/No-Go to Scope)
- Demonstrate proof that the proposed solution achieves the future-state metrics using the customer's own data.
- Identify items requiring follow-up (data clarifications or alternate scenarios) before executive review.
- Host: Deliver full model workbook and a one-page comparison (baseline vs solution) within 48 hours.
- Customer: Confirm or correct model assumptions (crew levels, permissible walk windows, cost-per-day) within 3 business days.
- Host: Produce sensitivity summary showing ranges of expected gains under conservative and aggressive assumptions.
- Customer & Host: Agree on one or two prioritized scenarios to carry forward into schedule optimization.
- One-Sentence Future State & Acceptance Criteria
- Select a preferred mobilization schedule that balances earlier spuds against cost and risk.
- Define explicit contingency triggers and assign owners for each critical milestone.
- Produce a short list of adjustments required to meet acceptance criteria in the chosen scenario.
- Customer: Confirm hard spud-by dates and site-prep completion windows for the chosen plan.
- Host: Produce an executable mobilization plan with assigned owners and a visual timeline within 48 hours.
- Host: Document contingency triggers and draft an escalation path for schedule deviations.
- Recap of Confirmed Current & Future State
- Introductions & Meeting Objectives
- Force and capture explicit customer validation on each major outcome and assumption.
- Agree final acceptance criteria that will be referenced in the Solution Scope and Commercial stages.
- Host: Share recorded simulation outputs, scenario decks, and a one-page validation checklist within 24 hours.
- Customer: Provide formal written validation or a list of required adjustments to acceptance criteria within 3 business days.
- Host & Customer: If adjustments required, schedule a targeted follow-up to re-run affected scenarios.
- One-Sentence Diagnosis, Consequence & Future State
- Obtain executive alignment and explicit go/no-go decision to proceed to Solution Scope/Commercial negotiation.
- Ensure executives understand quantified benefits, key risks, and acceptance criteria that will drive commercial terms.
- Confirm timeline and owners for the next-stage kickoff.
- Host: Produce a one-page executive summary (diagnosis, consequence, future-state, recommended mobilization option) and circulate immediately after the meeting.
- Customer Executive: Provide formal go/no-go decision and any strategic constraints for commercial negotiation within 2 business days.
- Host & Customer: Schedule Solution Scope kickoff meeting and assign commercial and operations leads.
- Achieve a crystal-clear, one-sentence current-state statement agreed by all attendees.
- Explicitly quantify the primary consequences (time, cost, safety) from the customer's current performance.
- Identify and assign responsibility for any missing data or clarifications required for modeling.
- Agree on schedule constraints and critical dates to be respected in all subsequent analyses.
- Customer: Upload full set of offset-well logs and NPT event details (standardized spreadsheet) within 48 hours.
- Customer: Confirm final list of schedule constraints and hard spud-by dates in writing.
- Host: Produce a one-page readback of the agreed current-state sentence and consequence calculation.
- Host: Prepare initial modeling assumptions document (equipment, crew, automation effects) for review at the modeling workshop.
- Recap: Current State, Consequence, Future-State One-Sentence
- Produce validated, reproducible model outputs showing quantified improvements in spud timing, NPT, and safety tied to customer's data.
- Agree on and document model assumptions and sensitivity bounds so the customer accepts the model as a faithful reflection of reality.
- Surface and quantify the monetary and schedule consequences of adopting the proposed solution versus baseline.
- Readback: One-Sentence Current State
- Modeling Methodology & Assumptions
- Top-Level Quantified Benefits
- Run Baseline Scenario
- Review Preferred Model Scenarios
- Run Solution Scenario (Live)
- Mobilization Options & Tradeoffs
- Data Review — Offset Wells
- Risks, Mitigations & Contingencies
- Baseline Run (Customer Offset Data)
- Decision & Next Steps
- Schedule Constraints & Critical Dates
- Contingencies & Go/No-Go Triggers
- Solution Run (Walking AC + Automation)
- Step-by-Step Problem Tiebacks
- Owners, Milestones & Communication Cadence
- Consequence Framing (Quantify Impact)
- Validation & Forced Confirmation
- Sensitivity & Scenario Analysis
- Q&A / Final Clarifications
- Decision & Next Steps
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Solution Scope
Define rig selection, crew composition, supervision, performance KPIs (TRIR, NPT thresholds, time-to-spud), site prep responsibilities, and acceptance criteria.
Scope Configuration
- Deploy AC-drive walking rig with full drilling crew
- Mobilize rig and rig-up at pad location
- Walk rig between pad locations
- Drill surface hole to casing/conductor depth
- Drill to target total depth (vertical/directional/horizontal)
- Run and cement casing strings
- Operate automated pipe-handling and makeup connections
- Provide real-time rig-state telemetry and monitoring
- Perform mud system management and solids control
- Conduct routine onsite rig maintenance and repairs
- Provide 24/7 drilling supervision and HSE oversight
- Execute well control and BOP operations
- Manage tubulars inventory and handling on-site
Scope Questions
Deploy AC-drive walking rig with full drilling crew
- Which rig horsepower specification do you require for this program?
- What is the target mobilization/start date or mobilization window?
- What crew complement model do you prefer?
- Which specialized personnel must be included in the crew composition?
- Are there minimum certification or experience requirements for crew members (years of experience, certifications)?
- Are local hiring, union, or permit constraints that affect crew composition or arrival timing?
Mobilize rig and rig-up at pad location
- Describe access and road conditions to the pad (select best match).
- Provide pad dimensions and bearing capacity or upload/describe site plan constraints.
- What permits or local authority approvals are required prior to rig-up?
- What is the expected mobilization duration (time from arrival to rig-up complete)?
- Are there crane, staging, or lifting restrictions at the pad (weight limits, no-crane zones)?
- What on-site utilities or services are available on arrival (power, water, fuel, laydown area)?
Walk rig between pad locations
- What is the typical distance between pad locations where the rig will walk?
- How many rig walks are planned for the campaign or program?
- Are road, berm, or lease improvements required to enable walking operations?
- Are there lease boundary, easement, or landowner constraints we must coordinate for walks?
- What is the maximum acceptable downtime per walk (time rig must be offline during a walk)?
- Are there environmental restrictions or permitting/notification requirements tied to walking activity?
Drill surface hole to casing/conductor depth
- What is the planned surface/conductor depth and casing size to be set?
- What surface formation conditions are expected (competent, caving, shallow gas/overpressure, unknown)?
- Which mud system is required for the surface section?
- Who will supply surface casing and conductor (operator, contractor, third-party)?
- What are the acceptance criteria for surface casing and cementing (pressure test, cement returns, WOC time)?
- Are there environmental or abandonment requirements that affect conductor/surface operations?
Drill to target total depth (vertical/directional/horizontal)
- Which well types are included in the program?
- What is the target total depth(s) and expected trajectory complexity (multi-lateral, build/drop rates)?
- Do you have offset-well performance data and formation characterization to share?
- Are automated drilling features required (auto-steering, auto-drilling modes, torque/drag optimization)?
- What time-to-spud / time-to-TD KPIs should we target for scope sizing?
- Are there special downhole tool, BHA, or MWD/LWD inventory requirements?
Run and cement casing strings
- List planned casing strings, sizes, and depths for the well program.
- Which cementing services and acceptance tests are required?
- Who will supply casing and cement slurry (operator, contractor, third-party)?
- Are staged cementing, lost-circulation materials, or special additives expected or required?
- What level of supervision or third-party QA is required during casing running and cementing?
- Are there contingency plans for lost circulation, channeling, or remedial cement jobs?
Operate automated pipe-handling and makeup connections
- Will automated pipe-handling and makeup equipment be used for all connections?
- What are the required makeup torque/specs and inspection protocols for connections?
- What target reduction in connection time vs legacy operations should be achieved?
- Will the operator perform independent QA/QC inspection of connections?
- Are premium connections or special threading/pup joints required?
- Are there SOPs or client-specific joint handling procedures that must be followed?
Provide real-time rig-state telemetry and monitoring
- Which rig-state and drilling telemetry metrics must be delivered in real time?
- Preferred delivery method for telemetry and dashboards?
- What data sampling frequency is required for critical signals?
- Who will own data ingestion, storage, and analytics (operator, contractor, joint)?
- Are there cybersecurity, access control, or data-use restrictions we must enforce?
- Define required alert thresholds and escalation rules for telemetry exceptions.
Perform mud system management and solids control
- Which primary mud system will be used for the program?
- Who will supply mud chemicals, disposal services, and waste management?
- What solids-control equipment must be on-site (shakers, centrifuge, desander, desilter)?
- What are acceptance limits for mud properties (solids %, viscosity, density)?
- Are there regulatory, disposal, or pitlining requirements for cuttings and waste?
- Describe expected circulation rates, dynamic volumes, and any retention/storage needs.
Conduct routine onsite rig maintenance and repairs
- What planned maintenance cadence do you require (daily checks, weekly PMs, monthly overhauls)?
- Provide a list or description of critical spares that must be staged on-site.
- Will the operator supply additional maintenance personnel or technical specialists onsite?
- Is on-site fabrication, welding, or machine-shop capability required for rapid repairs?
- What is the acceptable mean time to repair (MTTR) for critical systems?
- What reporting cadence do you require for maintenance logs and PM status?
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Mutual Commit
Resolve commercial terms (dayrate or footage), contract clauses, mobilization windows, risk contingencies, and mutual obligations for readiness and acceptance.
Agreement Modules
- Statement of Work (SOW)
- Master Services Agreement (MSA)
- Commercial Term Sheet
- Rate & Fee Schedule
- Mobilization & Demobilization Agreement
- Site Readiness & Owner Responsibilities
- Performance KPIs & Incentive/Penalty Schedule
- Risk Allocation & Contingency Clauses
- Insurance, Indemnity & Liability
- Spare Parts, Maintenance & Warranty Agreement
- Data Sharing & Real-Time Monitoring Rights
- Health, Safety & Environmental (HSE) Addendum
- Change Order & Scope Variation Procedure
- Payment Terms, Invoicing & Financial Assurance
- Acceptance Certificate & Operational Handover
- Termination, Suspension & Dispute Resolution
- Subcontracting, Crew Substitution & Continuity
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Deployment
Schedule and execute site preparation, rig mobilization and walks, spare parts & maintenance readiness, crew onboarding, and real-time monitoring with clear owners and milestones.
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Success
Review outcomes against AFE timeline, safety and performance KPIs, capture lessons learned, and maintain a shared channel for issues and continuous improvement.
Success Reviews
- Post-Job Performance Review
- Safety & HSE After-Action Review
- Lessons Learned & Continuous Improvement Workshop
- Commercial Closeout & Contract Lessons
- Customer Handoff & Ongoing Support Rhythm
Issues & Enhancements
- Draft proposed contract clause edits and circulate to legal and commercial teams for approval.
- Schedule and deliver targeted refresher training or toolbox talks for identified competency gaps within two weeks.
- Update permit and checklist templates and route for HSE approval.
- Pre-work Review & Top Issues
- Produce a prioritized continuous-improvement backlog with owners, timelines, and measurable success criteria.
- Agree on pilots to validate high-impact improvements before broad rollout.
- Create a mechanism to capture incremental lessons during future jobs (live backlog updates).
- Document all lessons learned in the canonical template and publish to the shared channel within 5 business days.
- Assign owners and target dates for top 5 improvement items and add them to the Continuous Improvement backlog.
- Define pilot measurement plan (metrics, duration, success thresholds) and schedule pilot kickoff.
- Financial Reconciliation Summary
- Reach agreement on all financial reconciliations or document remaining disputed items with next steps.
- Capture contract lessons and propose specific clause edits to reduce future ambiguity.
- Define final sign-off authority and timelines for settlement.
- Issue final adjusted invoice or credit note with agreed settlement items within 7 business days.
- Welcome & Objectives
- Log unresolved disputes with owners and an escalation deadline.
- Shared Channel Setup & Protocols
- Establish the live shared channel with clear protocols and an assigned moderator.
- Agree a reporting cadence and dashboard owners for continuous KPI transparency.
- Define SLAs and the escalation path so both parties know how issues will be handled post-job.
- Schedule recurring governance meetings and confirm attendee ownership.
- Create the shared collaboration channel, invite agreed users, and publish channel protocols within 48 hours.
- Set up automated KPI dashboards and schedule recurring report distributions.
- Publish the documented SLAs and escalation contact list to the shared channel.
- Agree the quantified variance vs AFE (days and dollars) and record the official delta.
- Validate KPI measurements and reach consensus on what drove any under/over performance.
- Assign owners and timelines for corrective actions or confirmation steps.
- Schedule any required technical or executive follow-up meetings.
- Produce and circulate a formal post-job KPI variance report showing AFE vs actual with financial impact, due in 3 business days.
- Assign owners for each identified root cause and set target dates for mitigation actions.
- Schedule a focused engineering/ops session if unresolved technical causes remain.
- HSE Summary & Metrics
- Close out incident investigations or identify required steps to close them within a defined timeframe.
- Agree a prioritized set of safety actions with owners and verification criteria.
- Update the HSE playbook with any required procedure or checklist changes.
- Publish finalized incident reports with root-cause analysis and corrective actions to the shared channel within 48 hours.
- AFE vs Actual Timeline
- Structured Root-Cause Analysis (Breakouts)
- Incident & Near-Miss Deep Dives
- Reporting Cadence & Dashboards
- Claims & Change Orders Review
- Liquidated Damages / Incentives
- Solution Brainstorming
- Issue Escalation & SLA Definitions
- Effectiveness of Mitigations Taken
- KPI Dashboard Deep-Dive
- Recurring Governance Meetings
- Offset-Well Performance Comparison
- Prioritization & Cost-Benefit
- Training & Competency Gaps
- Contract Language & Process Improvements
- Onboarding & Access
- HSE Process & Documentation Updates
- Sign-offs & Escalation Path
- Backlog Creation & Roadmap
- Root-Cause Summary for Major Variances
- Safety Actions Sign-Off
- Pilot & Validation Plan
- Close & Immediate Next Steps