Quick Way In: The 30‑Day Ask

• What's the single most important outcome you need from additional compression in the next 30 days? Options: Get new pad online, Avoid flaring, Replace failed unit quickly, Prevent production shut‑in, Other
• How much additional horsepower do you estimate you need, and by what date must it be operational?
• Who are the decision‑makers and field contacts we should loop in (roles or names)? Options: Production Foreman, Compression Engineer, Operations Manager, Environmental/Permitting, Procurement/Contracts, Other
• What is the immediate business impact if you don’t hit that 30‑day window (describe dollars, regulatory risk, or operational loss)?
• What actions, vendors, or internal steps have already been taken toward solving this need? Options: Searched rental providers, Requested internal capex, Tried to repair existing unit, Delayed wells, Other

If a Compressor Dies Tomorrow, How Much Revenue Disappears?

• When your compressor last failed, what was the real consequence—lost sales, permit exposure, or something else? Options: Lost gas revenue, Forced curtailment, Regulatory/emissions violation, Increased operating costs, Other
• How quickly did your current provider actually respond to that incident, and how did the response time affect the outcome? Options: Within hours, Same day, Next business day, Multiple days, Never resolved
• What response time do you require for a meaningful recovery of production (in hours)? Options: <4 hours, <8 hours, <24 hours, 48 hours acceptable, Other
• How do outages make you feel in the moment—stressed, resigned, pressured by management, or something else? How long has that been the norm?
• Who internally bears the financial pain when uptime slips (role or P&L line)? Options: Production/Operations, Midstream Revenue, Site-level budget, Corporate, Other

Are You Accepting One‑Size‑Fits‑All Compression?

• How confident are you that current unit sizing matches forecasted wellhead pressures and volumes? Options: Very confident, Somewhat confident, Unsure, Likely undersized, Likely oversized
• Tell us the gas composition and common contaminants we must design for (H2S, CO2, liquids, solids)—include typical ppm or ranges if available.
• Have contaminants or liquids accelerated wear on your equipment in the past? If yes, describe the failure modes and frequency. Options: Yes—seal/rod wear, Yes—valve failures, Yes—lubrication problems, No, Not sure
• How important is the ability to ramp horsepower up or down as wells come online or decline? Options: Critical—must be flexible, Important—some flexibility, Nice to have, Not necessary
• If we proposed a staged compression program, what constraints (budget, footprint, emissions) would most limit your acceptance?

Who's Writing the Check — and Who Loses Sleep Over Downtime?

• Which commercial structure best matches your procurement comfort: month‑to‑month HP rental, fixed term, or usage‑based model? Options: Monthly HP rental, 12–36 month term, Usage/throughput based, CAPEX purchase, Interested in hybrid
• What headline rental rate per HP/month would feel competitive in your basin today?
• Which SLA elements are non‑negotiable for you (select all that will kill a deal if missing)? Options: Uptime % guarantee, Replacement unit time, On‑site mechanic response window, Spare parts availability, Performance guarantees (flow/pressure)
• Who has final sign‑off authority on commercial terms and who manages the operational relationship day‑to‑day? Options: Operations Manager, Compression Engineer, Procurement, Site Foreman, Other
• Are there internal approval cycles, budget windows, or contract terms (e.g., indemnities, emissions liability) that typically slow these deals? Describe the biggest blockers.

What Would a True 'Local Rapid Response' Look Like to You?

• How far should a field mechanic be from site for you to feel confident (drive time or miles)? Options: Within 1 hour, Within 2 hours, Within 4 hours, Next day acceptable
• What on‑site technician qualifications or certifications are required (select all that apply)? Options: Compressor experience, Mechanical seal experience, Electrical/controls, Emissions monitoring, NDT/inspection
• Describe a repair or service visit that restored your confidence—what specifically made it effective (speed, communication, parts, expertise)?
• How critical is it that the provider holds spare packages in‑region and can swap within a guaranteed timeframe? Options: Critical, Very important, Somewhat important, Not important
• What are your expectations for field reporting during an outage—frequency, detail, and recipients?

What Would ‘No Surprises’ at Commissioning Really Mean?

• Which acceptance tests must be completed before you sign off (select all that apply)? Options: Flow/pressure validation, Lubrication/fuel consumption verification, Vibration analysis, Emissions compliance test, Functional safety checks
• How do you want fuel consumption and efficiency documented and verified during commissioning? Options: Real time metering, Manufacturer datasheet comparison, Third‑party verification, Operational baseline run
• What emissions limits or monitoring requirements must the unit meet on day one and ongoing? Options: Permit limit specified, Continuous emissions monitoring, Periodic testing, Operator provides monitoring, Other
• Who signs acceptance at site and what objective pass/fail criteria should we record?
• If commissioning reveals a shortfall, what immediate remedies would you expect (swap, tune, additional parts, repricing)? Options: Immediate swap, On‑site repair, Performance tuning, Revised commercial terms, Other

What Could Quietly Derail Deployment—and How Do We Prevent It?

• What site prep items are already complete and what remains (pad, foundation, power, fuel, access)? Options: Pad ready, Power available, Fuel logistics arranged, Access/roads complete, Permits pending
• Are there known power or fuel constraints (single feed, generator limitations, fuel quality) we must design around?
• What permit or emissions timelines could block installation if not resolved before mobilization? Options: Permit in hand, Permit in process, Expect 2–4 weeks, Expect >1 month, Unknown
• How should we geographically stage contingency replacement units to meet your required response window? Options: On‑site spares, Regional staging yard, Nearest hub in another basin, Third‑party staging
• What would be an unacceptable delay length for mobilization or commissioning (hours/days)? Options: <24 hours, <48 hours, <1 week, >1 week

How Will We Measure Success — And Keep Getting Better?

• What uptime percentage and revenue protection target would make this engagement a clear win for you? Options: >99%, 97–99%, 95–97%, <95%
• Over what period—30, 90, 180 days—should we evaluate whether the compression program is delivering against targets? Options: 30 days, 60 days, 90 days, 180 days
• What specific operational metrics and reports do you want delivered regularly (select all that apply)? Options: Uptime dashboard, Fuel consumption report, Emissions log, Maintenance records, Failure root cause analysis
• Who should be the shared point of contact for escalation, and how do you prefer we communicate critical events? Options: Site Foreman (phone), Compression Engineer (email & SMS), Operations Manager (call & portal), Other
• What remaining questions or doubts would stop you from moving forward this week, and how can we resolve them together?

• Preparation & Data Alignment (Prework)
• Current State & Consequence Alignment
• Staged Compression Program Design Workshop
• Emergency Response & Contingency Confirmation
• Validation, Proof & Sign-off

• Telemetry and diagnostic triggers are defined to minimize decision time during failures.
• Agree on a staged horsepower ramp and the specific unit types that will be used at each stage.
• Document clear acceptance criteria and measurable KPIs that prove the future state when met.
• Resolve maintenance/responsibility boundaries and the operational model for field mechanic coverage.
• Ensure every design choice is explicitly tied back to a customer problem or consequence previously validated.
• Seller to produce a Staged Compression Program document containing timeline, unit spec sheets, fuel & emissions estimates, and acceptance criteria.
• Engineering to run fuel consumption and emissions calculations for the proposed unit mix and provide results.
• Ops to draft a maintenance and spare-parts staging plan aligned to the ramp schedule.
• Service Footprint & Mechanic Coverage
• Customer is confident that the provider can deliver replacement units within the agreed SLA and that a field mechanic will respond within hours.
• A concrete contingency playbook exists and is accepted by both parties for the highest‑consequence scenarios.
• One‑sentence Current State
• Ops to map nearest replacement units and publish a contact/dispatch runbook for each high-priority site.
• Engineering to specify remote-monitoring thresholds and required telemetry for automated alerts.
• Legal/Commercial to draft contingency SLA language and swap/redeployment clauses for inclusion in the Solution Scope.
• Recap: Current State, Consequence, Future State
• Customer explicitly validates that the staged program delivers the defined future state or provides a prioritized list of adjustments.
• All acceptance criteria and KPIs are confirmed or have assigned owners to close gaps.
• Mutual agreement to progress to the Solution Scope stage with a clear list of outstanding items and owners.
• Seller to deliver the final Staged Compression Program document (design, KPIs, contingency playbook) for the Solution Scope team.
• Customer to sign the validation checklist or provide a prioritized list of adjustments with deadlines.
• Schedule the Solution Scope kickoff (equipment specs, commercial terms, and responsibilities) and attach the validated program as reference.
• Produce and agree a single-sentence current state summary that everyone endorses.
• Create a complete data checklist with owners and delivery dates for all inputs needed to design the staged program.
• Agree the specific consequence metrics and success criteria to measure program value.
• Confirm the roster of decision-makers and technical contributors required for validation.
• Customer provides production forecast, hourly/daily volumes, wellhead pressures, gas composition, and recent failure logs in agreed template.
• Seller/Engineer confirms fleet availability and prelim horsepower ranges in target basin and provides maintenance records summary.
• Schedule the Current State & Consequence Alignment meeting once prework is delivered.
• Confirm Current State Sentence
• Stakeholders explicitly agree to the single-sentence current state and the underlying validated data.
• A quantified consequence (daily revenue loss, emissions risk, operational exposure) is documented for key scenarios.
• High‑consequence targets are prioritized to inform staged horsepower deployment.
• Engineering to produce a short consequence report showing $/day revenue exposure and worst-case cumulative loss for the peak period.
• Customer to confirm prioritization of pads/wells and supply any missing constraints (permits, access windows).
• Schedule the Staged Compression Program Design Workshop with required technical and ops participants.
• Define Future State in One Sentence
• Proof: Modeled Outcomes
• Proposed Horsepower Ramp & Timeline
• Review Forecasts & System Constraints
• Data Inventory Review
• Replacement-Unit Playbook & SLAs
• Spare Parts, Remote Monitoring, & Diagnostics
• Tieback: Problem → Design → Outcome
• Equipment Selection & Rationale
• Consequence Inputs & Success Metrics
• Quantify Consequence
• Validation Checkpoint
• Prework Assignments
• Operational Constraints & Maintenance Model
• Impact Matrix & Prioritization
• Tabletop Failure Drill
• Validation & Sign-off
• Failure Scenarios & Switchover Logic
• Logistics & Stakeholders
• Contracts & Swap Rules
• Handoff & Next Steps
• Acceptance Criteria & KPIs

• Deliver and install compressor package
• On-site commissioning and start-up
• Deploy replacement compressor unit
• Emergency field mechanic repair response
• Routine preventive maintenance visit
• Major overhaul and component replacement
• Swap to lower-horsepower unit (redeployment)
• Provide mobile technician on-site response
• Install electrical hookup and switchgear
• Install emissions control and monitoring hardware
• Set up remote monitoring and control
• Clean and repair intercoolers and heat exchangers
• Perform rod packing and seal replacement
• Fuel consumption and efficiency tuning

Deliver and install compressor package

• What type(s) of compressor package do you require? Options: Reciprocating, Rotary screw, Centrifugal, Undecided / Need recommendation
• What target installed horsepower and required horsepower ramp timeline? Options: 50-250 HP, 251-1000 HP, 1001-2500 HP, 2501-5000 HP, Specify in next field
• If 'Specify in next field' or custom, enter exact HP schedule (dates and HP per date)
• What is the expected gas composition and max H2S/CO2/water content?
• Describe site access constraints for delivery (road class, bridge limits, gate sizes, required escorts) Options: Unrestricted tractor-trailer access, Restricted access - narrow roads or weight limits, Helipad / airlift required, Off-road/rigid-axle required, See details
• Is a concrete pad, skid, or other foundation required/provided? Options: Concrete pad provided, Concrete pad NOT provided - require install, Skid mount required, Gravel pad acceptable, Other / specify

On-site commissioning and start-up

• Do you need full on-site commissioning and witness start-up by our technicians? Options: Yes, full commissioning, Partial commissioning (customer will perform some steps), No, remote support only
• What acceptance tests are required (e.g., performance run, vibration, emissions, leak check)? Options: Performance run (HP/flow verification), Vibration & alignment, Emissions test (NOx, CO), Leak check, Other - specify
• What are the required acceptance criteria or target metrics (uptime %, flow, discharge pressure)?
• Who will sign commissioning acceptance (title/role) and what documentation is required?
• Are start-up permits or third-party inspectors required for commissioning? Options: Yes - regulatory permits, Yes - client or third-party inspector, No permits/inspectors required, Unsure
• Is fuel / power available at commissioning and at what voltage/fuel type? Options: Natural gas (pipeline), Field fuel (trucked diesel), On-site electrical power available, Generator required/provided by vendor, Specify details

Deploy replacement compressor unit

• Is the replacement deployment for a scheduled swap or emergency outage? Options: Scheduled swap / planned redeployment, Emergency outage replacement, Standby rotation
• What is the required replacement response window (hours from failure to on-site vs hours to running)? Options: <8 hours, <24 hours, 24-48 hours, >48 hours
• Do replacement units need to match exact HP/configuration or can temporary derated units be used? Options: Exact match required, Temporary derated unit acceptable with mitigation plan, Prefer exact but accept alternatives
• Is there an existing pad and connections for quick swap (e.g., skids, quick-connect piping/electrical)? Options: Quick-swap ready, Minor modifications needed, Pad/connection work required before swap
• Describe any lifting/crane or road limitations that will affect replacement deployment
• Are there permit or site check-in processes that affect replacement deployment timing? Options: Yes - security/permits will delay access, No - open access, Unknown - need to confirm

Emergency field mechanic repair response

• What emergency response SLA do you require for field mechanic arrival and for replacement unit deployment? Options: Technician on-site <2 hours, Technician on-site <6 hours, Technician on-site <24 hours, Replacement unit dispatched <24 hours, Replacement unit dispatched 24-48 hours
• What level of repair should technicians be able to perform on-site (e.g., parts replacement, in-field machining, full rebuild)? Options: Basic diagnostics and consumables, Component swaps (packs, seals, valves), Major component replacement, On-site overhaul capability required
• Is 24/7 remote support and parts logistics required for emergency response? Options: Yes - 24/7 phone/remote support, Business hours only, On-call nights/weekends
• Are there preferred or required spare-parts to billet on-site (list critical parts)?
• Do we need to coordinate with client field crew shifts, local HSE induction, or site-specific safety briefings before arrival? Options: Yes - site safety induction required, No - technician cleared for access, Unknown - will confirm
• Are there site constraints (weather windows, locked gates, seasonal access) that affect emergency response? Options: Seasonal/limited access, 24/7 access available, Access restricted - require permissions

Routine preventive maintenance visit

• What preventive maintenance interval do you prefer (hours run or calendar-based)? Options: Monthly, Quarterly, Every X running hours (specify), Semi-annual, Custom schedule
• Which PM tasks must be included (oil change, valve inspection, rod packing, filter replacement, alignment checks)? Options: Oil & filter change, Valve inspection/clearance, Rod packing inspection/replacement, Vibration & alignment check, Instrumentation calibration, Other - specify
• Do you require PM visit reporting with photos, runtime logs, and recommended actions? Options: Yes - full report required, Summary checklist only, No formal reporting
• Should PM visits include parts provisioning for common wear items? Options: Yes - bring common spares, No - parts ordered on demand, Stock some critical spares only
• Do you want PMs scheduled to align with low-production periods or fixed calendar windows? Options: Align with low-production, Fixed calendar dates, Flexible - coordinate each visit
• Are lockout/tagout, hot work, or confined-space procedures required during PM? Options: Yes - specific safety procedures required, No special procedures, Unknown - will provide site HSE guidance

Major overhaul and component replacement

• Which major components may require overhaul (cylinders, rods, crankshaft, compressors heads, bearings, gearboxes)? Options: Cylinders/liners, Rods & crossheads, Crankshaft & bearings, Cylinder valves/heads, Gearbox overhaul, Other - specify
• Do you require on-site overhaul capability or will units be removed and returned to shop for overhaul? Options: On-site overhaul preferred, Shop overhaul only, Hybrid - some work on-site, major work in shop
• What is the acceptable outage window for major overhaul (days/weeks) and are temporary replacement units acceptable? Options: <48 hours, 3-7 days, 1-4 weeks, >4 weeks
• Are OEM parts mandatory for overhauls or are aftermarket/ rebuilt parts acceptable? Options: OEM parts required, OEM preferred but alternatives acceptable, Aftermarket acceptable
• Do you require an overhaul scope-of-work and fixed-price estimate before authorization? Options: Yes - fixed-price SOW required, Estimate acceptable with approval, Time & materials only
• Are NDT/inspection (ultrasonic, dye penetrant) and certification records required post-overhaul? Options: Yes - full NDT & certs required, Basic visual inspection only, Depends on component

Swap to lower-horsepower unit (redeployment)

• Is the swap driven by production decline schedule or immediate optimization needs? Options: Scheduled decline / planned redeploy, Immediate swap for economics, Seasonal/temporary swap
• What is the target lower horsepower and timeline for the swap? Options: Specify HP in next field, Provide timeline in next field
• Enter the exact lower-horsepower target and preferred swap date/window
• Will piping, electrical, or controls modification be needed to accept the lower-hp unit? Options: No modifications, Minor modifications required, Major rework required
• Do you require testing after swap to validate flow/pressure and fuel efficiency? Options: Yes - full performance validation, Basic operational check, No testing required
• Should the redeployment include decommissioning of the removed unit and transport logistics? Options: Yes - include decommission & transport, No - customer handles removed unit, Partial - vendor to handle transport only

Provide mobile technician on-site response

• What technician skill level is required on visits (technician, senior technician, specialist engineer)? Options: Field technician, Senior technician/lead, Specialist engineer
• Do technicians need to be authorized for hot work, confined space, or HA/HAZMAT response? Options: Yes - hot work & confined space, Yes - HAZMAT, No special authorizations, Specify required certifications
• Would you like technicians to carry a stock kit of commonly used spares and consumables? Options: Yes - full kit, Minimal kit, No - parts provided as needed
• What hours coverage do you need for mobile technician responses (business hours, 24/7, on-call nights/weekends)? Options: Business hours, On-call nights/weekends, 24/7 coverage
• Should technicians provide trip reports, parts lists, and estimated repair times after each visit? Options: Yes - detailed report, Summary only, No report required

Install electrical hookup and switchgear

• Is on-site electrical power available and at what specification (voltage, phase, frequency, available amps)?
• Do you require vendor to supply generator sets or connect to client-provided power? Options: Vendor-supplied generator required, Client power provided, Hybrid/temporary generator then connect to client power
• Is new switchgear required or integration with existing switchgear? Options: New switchgear installation, Integrate with existing switchgear, Temporary tie-in only
• Are local electrical codes, inspections, or utility coordination required for hook-up? Options: Yes - utility permits/coordination required, Yes - local code inspections required, No special coordination required
• Do you require grounding, surge protection, or MCC/PLC integration as part of installation? Options: Grounding & surge protection, MCC/PLC integration required, Basic hook-up only

Install emissions control and monitoring hardware

• Which emissions control hardware do you require (oxidizers, catalytic converters, flare knockout, VOC abatement)? Options: Thermal oxidizer, Catalytic oxidizer, Vapor recovery, Flare knock-out, NOx reduction systems, Other - specify
• Are continuous emissions monitoring systems (CEMS) required, and which parameters (NOx, CO, VOC, flow)? Options: CEMS required - NOx, CEMS required - CO, CEMS required - VOC, CEMS required - flow/pressure, No CEMS required
• Do permits mandate specific monitoring frequency, data retention, or third-party reporting? Options: Yes - parameters and reporting mandated, No - operator manages reporting, Unknown - will provide permit details
• Do emissions systems require separate power/fuel or integration with existing controls? Options: Separate power/fuel required, Integrate with compressor controls, Vendor to supply power/fuel
• Do you require calibration and certification of emissions monitors on installation and periodically thereafter? Options: Yes - initial and periodic calibration, Initial only, No certification needed

Set up remote monitoring and control

• What telemetry and control features are required (SCADA integration, cloud telemetry, remote start/stop, alarms)? Options: SCADA/RTU integration, Cloud telemetry & dashboard, Remote start/stop, Alarm & SMS/Email notifications, Data logging only
• What communication path is available on-site (cellular, satellite, hardwired, none)? Options: Cellular, Satellite, Hardwired/leased line, No communications - need solution
• Do you require secure VPN or specific cybersecurity measures for remote control access? Options: Yes - VPN & cybersecurity required, Basic password protection ok, Unsure - advise required

• Statement of Work (SOW)
• Rental Rate Schedule
• Service Level Agreement (SLA)
• Replacement & Redeployment Addendum
• Permits & Emissions Responsibility Agreement
• Maintenance & Field Support Agreement
• Acceptance Testing & Performance Criteria
• Payment Terms & Invoicing
• Insurance, Indemnity & Liability
• Term, Renewal & Scaling
• Change Order & Scope Modification
• Early Termination & Decommissioning
• Data Sharing & Emissions Monitoring Agreement
• Escalation & Dispute Resolution
• Site Access & Third-Party Coordination Statement

• Success Metrics Review — Outcomes vs Revenue Protection & Uptime
• Lessons Learned & Root Cause Workshop
• Operational Handoff & Shared Channel Governance
• Reliability & Preventative Maintenance Planning
• Commercial Review — Renewal, Scaling & Optimization

• Create a PM calendar with task owners for each site/unit and distribute to field teams.
• Implement tagging and ticketing convention for incident posts and train field teams on usage.
• Seller to produce and circulate a one-pager with contact phone numbers, escalation steps, and SLA time windows.
• Set up weekly automated snapshot report delivery to the channel (KPI summary).
• Review Maintenance History & Failure Modes
• Adopt a concrete PM schedule and spare-parts policy that supports SLA targets.
• Agree logistics and staging plan for replacement units to ensure 48-hour deployment capability.
• Identify monitoring improvements that will materially reduce incident detection time.
• Define verification metrics and a short-term trial period to validate PM improvements.
• Introductions & Objectives
• Establish regional spare-parts lists and schedule shipments to satisfy minimum stock levels.
• Pilot selected telemetry or sensor upgrades on a representative unit and report results in 45 days.
• Update contingency deployment playbook with exact staging locations and transport ETA assumptions.
• Recap of Performance vs Contract
• Reach a commercial decision on renewal or amendment reflecting performance and future operational needs.
• Agree a horsepower ramp and swap schedule aligned to the production forecast.
• Document any financial credits or rate changes and assign contract owners to finalize paperwork.
• Set timelines for executing amendments and deploying agreed operational changes.
• Seller to provide a proposed amendment or renewal draft with updated rates and swap terms within 7 business days.
• Customer to confirm production forecast and desired horsepower timeline within 5 business days.
• Both parties to sign an updated deployment schedule and commercial amendment or confirm extension terms.
• Finance teams to reconcile any SLA credits and agree invoicing adjustments for the prior period.
• Confirm verified uptime and downtime baselines to be used for revenue protection calculations.
• Establish agreed measurement methodology and primary data sources (SCADA, site logs, replacement logs).
• Decide whether SLAs were met and document any credit or remediation triggers.
• Schedule recurring metric reviews and owner assignments for ongoing tracking.
• Seller to deliver a consolidated metric pack (uptime, incidents, timestamps, fuel/emissions results) within 3 business days.
• Customer to validate production logs against downtime events and return comments within 5 business days.
• Owners to publish the agreed baseline KPI dashboard location and access permissions.
• Define required field training or staffing adjustments to meet response SLAs.
• Incident Triage & Prioritization
• Produce a prioritized list of root causes for major incidents.
• Agree specific CAPAs with owners, timelines, and acceptance criteria.
• Select a canonical location and template for lessons learned and set update cadence.
• Assign RCA owners for top 3 incidents and set 10-business-day deliverables for a written RCA report.
• Create CAPA tracker with owners, due dates, and verification steps; seller to initiate within 3 business days.
• Schedule required field mechanic training sessions and add to regional staffing plan.
• Publish lessons learned document to the shared channel and notify stakeholders.
• Channel Selection & Access
• Launch a single, agreed communication channel with access controls and initial user list.
• Formalize an escalation matrix ensuring response windows align with SLA commitments.
• Define a repeatable triage and enhancement workflow to avoid ad-hoc handling.
• Establish governance owners and recurring cadences for operational transparency.
• Provision the shared channel, invite stakeholders, and post channel rules and escalation matrix.
• Current-State Snapshot
• Production Forecast & HP Ramp Plan
• Escalation Matrix & SLAs
• Root Cause Analysis (RCA) — Top Incidents
• PM Schedule Optimization
• Corrective & Preventative Actions (CAPA)
• Revenue Impact Analysis
• Pricing & Credit Discussion
• Issue-Triage Workflow
• Spare Parts & Replacement Unit Staging
• Contractual Changes & Flex Terms
• Field Mechanic & Training Gaps
• Data & Monitoring Enhancements
• Operational KPIs — Fuel & Emissions
• Enhancement Request Process
• Governance & Meeting Cadence