Mineral Processing
Capital-intensive extraction and processing programs where safety, regulation, and supply chain complexity define execution.
This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.
Inside this journey
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Outcome & Ore Discovery
Align on recovery and grade targets, ore variability, key stakeholders, decision criteria, and success signals for flowsheet validation and equipment specification.
Discovery Questions
Start: Your project snapshot
- Tell me your current project stage and the decision deadline that will force a bankable flowsheet into the schedule
- Describe your target plant throughput (t/day) and the concentrate grades the feasibility study must support
- Walk me through the specific performance targets stakeholders will treat as non-negotiable, for example recovery %, concentrate grade, water use, or energy consumption
- Who will be required to sign off on the feasibility study and capital approval in your organization
- When do you need pilot-plant or bench results delivered to avoid slipping the finance or procurement milestone
Where a small recovery miss becomes existential
- What single recovery or grade shortfall would force you to reopen the flowsheet or pause financing
- Give an example of a prior project where an assumed recovery or grade proved optimistic, and what consequence it had on capital or schedule
- Estimate the annual revenue or NPV impact if recovery falls by 3 percentage points on your current reserve or mill plan
- Where do you currently see the single biggest technical uncertainty in hitting your targets — ore variability, reagent behavior, grind control, or equipment throughput
- If pilot work validates the recovery and grade numbers this month, what internal approvals remain and how quickly could you move to sign equipment procurement
The ore story, not the brochure
- Walk me through the last time feed composition or metallurgical behaviour shifted unexpectedly, and what changed in your plant results
- List the ore types and lithologies you expect in the first two years of operation
- How many distinct geometallurgical domains or sample groups will be represented in the material you plan to send for pilot testing
- Describe known liberation or refractory issues you have seen, for example very fine intergrowths, preg-robbing carbon, or locked gold-silver in sulphides
- What acceptable range of feed variability in grade or lithology must the flowsheet tolerate without additional testwork before procurement proceeds
Pilot testwork — what would make you keep or walk
- Name the single pilot outcome that would stop procurement immediately
- Which pilot scale do you prefer to validate the flowsheet: batch bench, continuous bench, or mini-pilot run
- Share the sample volume, split plan, and preservation method you can make available for a standard pilot program
- To validate a flowsheet for procurement, which signals matter most — steady-state recovery, concentrate quality consistency, reagent consumption stability, or energy draw
- If pilot results hit recovery but show reagent consumption or energy use higher than projected, at what threshold would you require further optimisation before signing
Who's at the table and who can stop the train
- Who in your organization would be the primary internal blocker if schedules slip or capital increases
- List internal stakeholders, their roles, and the single metric each will use to judge whether the project is acceptable
- Which external parties must review pilot data or equipment specifications before purchase, for example lenders, regulators, or technical review consultants
- To what extent will executive sponsors accept technical risk in exchange for schedule acceleration, for example sign now with further optimization later
- Assuming a pilot meets targets, who can approve a Letter of Intent or purchase order and what single condition would prevent them from signing immediately
What could break the plan — constraints and single points of failure
- Where would a single failure, such as equipment delivery delay, reagent shortage, or permit denial, stop your critical path
- Give an example of a supplier delay or technical issue you experienced recently and the mitigation that worked or failed
- Estimate the schedule or cost impact if a long-lead item is delayed by three months
- Are there local sourcing, customs, or logistics constraints that regularly affect equipment delivery to your site
- Name the single constraint that, if unresolved, would cause you to abandon an external vendor option and seek an alternate path
Competitive landscape — the other options you are weighing
- Tell me which alternatives you are actively keeping on the table and why, for example incumbent supplier, internal build, or another vendor
- Do any internal teams currently propose to run testwork or design the flowsheet without an outside vendor
- Outline what would have to be true about your current incumbent approach for you to stay with it rather than switch
- Assuming an internal build option proceeds, what single capability would the internal team likely lack that a vendor must deliver
- What would make you move from evaluating alternatives to selecting a preferred vendor this quarter
Operational readiness and hard constraints
- Point to the one infrastructure prerequisite that is currently missing and would prevent deployment on the planned timeline
- Confirm whether site power, process water, and heavy haul access are contracted, available, or only proposed
- Identify the person or team who controls permits and environmental approvals and whether they have provided a timeline we can rely on
- Do you have the headcount and technical skill available to support commissioning, or will you require vendor-resident commissioning support
- Should a critical integration like control system or spare parts supply prove unworkable, what fallback will you use — vendor-managed interim spares, internal stock, or schedule pause
Acceptance criteria and the path to sign
- On the premise that pilot testing proves the target recovery and grade, list the must-have commercial or technical items that would allow you to sign a purchase order immediately
- Provide the measurable acceptance criteria you will require at commissioning, for example recovery %, concentrate grade, throughput t/h, and power kW/t, with thresholds if available
- When do you expect final commissioning sign-off under normal conditions after mechanical completion
- Identify the role that can veto final acceptance and state the single condition that would trigger withholding sign-off
- What is the one next step you want from a potential vendor after this discovery to accelerate your decision
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Pilot Testwork & Flowsheet Evaluation
Run pilot-plant or bench-scale testwork on representative samples to validate flowsheet performance against target recovery, grade, and operating assumptions.
- desired_state
- current_state
- stakeholders
- gaps
- success_criteria
- decision_readiness
- desired_state
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- current_state
- success_criteria
- gaps
- stakeholders
- desired_state
- success_criteria
- stakeholders
- gaps
- current_state
- decision_readiness
- decision_readiness
- decision_readiness
- decision_readiness
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Solution Scope
Define the engineered flowsheet, equipment lists, scope boundaries, spare parts, responsibilities, and measurable acceptance criteria for procurement and commissioning.
Scope Configuration
- Pilot-Plant Locked-Cycle Run
- Bench-Scale Flotation Optimization
- Comminution Performance Trials
- Gravity Separation Pilot Trials
- Dewatering and Thickening Trials
- Mineralogy and Metallurgical Characterization
- Flowsheet Design and Equipment Sizing Package
- Equipment Supply and Delivery
- Factory Acceptance Testing (FAT)
- On-Site Installation and Mechanical Completion
- Commissioning, Start-up and Ramp-up Support
- Operator Training and SOP Handover
- Spare Parts Kit and Logistics Supply
- Project Financing and Incentive Qualification
Scope Questions
Pilot-Plant Locked-Cycle Run
- Will you require a locked-cycle run on representative drill-core, ROM, or composite feed?
- How much mass should the locked-cycle program process to simulate steady-state (kg or tonnes)?
- Which sample sources will you provide for locked-cycle testing (select all applicable)?
- Provide the assay and QA/QC deliverables you require with the pilot run report (for example replicate assays, CRM standards, duplicates).
- Who in your team will approve sample dispatch and chain-of-custody documentation for the locked-cycle run?
- Will you need a full stage-by-stage mass balance and stream assays (concentrate, tails, middlings) reported after the locked-cycle run?
Bench-Scale Flotation Optimization
- Which reagent families should be screened during bench tests (collector, frother, depressant, pH modifier)?
- What target concentrate grade and recovery should bench-scale tests aim to validate for your primary marketable product?
- Which feed grind targets (P80 values) should the flotation matrix include for comparison?
- Will you require locked-pulp (continuous) flotation tests or discrete batch cell matrices to inform scale-up?
- Provide the list of analytes or elements that must be reported for concentrate and tails (for example Cu, Au, Fe, PGM).
- Who on your team will approve changes to the reagent recipe during iterative bench testing?
Comminution Performance Trials
- Which comminution tests do you require for design: Bond ball mill work index, SAG/rod mill characterisation, or JK/Rittinger metrics?
- What feed size fractions and P80 targets should trial reports include to support mill sizing?
- Are multiple ore-domains or variability composites required (for example soft vs hard zones) for comminution testing?
- What design throughput (tonnes per hour) and maximum feed top size should equipment sizing use from the comminution trials?
- Will you require breakage distribution data and simulated media/mill charge recommendations for liner and media selection?
- Who will be the technical contact for approving comminution test composites and results used in equipment selection?
Gravity Separation Pilot Trials
- Which gravity devices should the pilot evaluate: Knelson/Falcon concentrators, spirals, shaking tables, or a combination?
- What product grades and recoveries for gravity concentrates are you targeting to justify inclusion in the flowsheet?
- How much pilot feed mass and which particle size distributions should be used for gravity trials (kg or tonnes and size fractions)?
- Will you require liberation analysis (for example QEMSCAN or MLA) on gravity concentrate and tail fractions?
- Should the trial report include coarse reject, middlings split, and downstream circuit implications for gravity product handling?
- Who will sign off on gravity trial sample selection and acceptance of results for flowsheet inclusion?
Dewatering and Thickening Trials
- What target underflow solids concentration and clarifier overflow clarity (NTU) should the thickening trials validate?
- Will you require flocculant type screening and dose-response curves for the feed water chemistry provided?
- Which feed solids percentages and particle size distributions should be used in dewatering trials?
- Which dewatering mode do you plan for design: conventional thickener underflow, high-density paste, or dry-stack tailings?
- Do you need scale-up metrics and thickener area/underflow density calculations included for design handover?
- Provide any site water quality constraints (for example TDS, pH, hardness) that will influence flocculant selection.
Mineralogy and Metallurgical Characterization
- Which mineralogy techniques do you require: QEMSCAN, MLA, XRD, SEM-EDS, or a combination?
- Will you require liberation-by-size and modal mineralogy reports for concentrate and tail fractions?
- What specific elements or minerals must be quantified in the deportment study (for example Cu, Au, Fe, sulfide speciation)?
- Do you want reagent interaction mapping or surface chemistry interpretation linked to mineralogy for flotation tuning?
- Will you require an independent third-party mineralogy validation report for lender or owner sign-off?
- Who will provide provenance documentation and chain-of-custody for the composite samples used in mineralogy tests?
Flowsheet Design and Equipment Sizing Package
- What design throughput (tonnes per hour) and product split assumptions should the flowsheet package be based on?
- Which duty points must be included in equipment datasheets: grind P80, design feed size, mass pull percentage, and target recoveries?
- What measurable acceptance criteria will confirm the flowsheet sizing package is complete for procurement (for example mass balance within a percent, P&ID issuance, equipment performance guarantees)?
- Which engineering deliverables do you require in the package: preliminary P&IDs, single-line electrical diagram (SLD), utility load list, and instrument index?
- What spare-parts coverage should be specified in the package (for example critical spares list and months of coverage)?
- Who will be the technical approver for issued equipment lists, datasheets, and P&IDs on your side?
Equipment Supply and Delivery
- Which major equipment items must be factory-assembled vs site-assembled (for example mills, flotation banks, thickeners)?
- What delivery milestones and maximum shipment lead times are acceptable against your construction schedule?
- Which packaging and export crating specifications are required for sea freight and inland haul to the mine site?
- List site lifting and transport constraints to consider for deliveries (for example crane capacity in tonnes, road width in metres, bridge limits).
- Which delivery Incoterm will you accept for major equipment shipments (for example FOB, CIF, DDP)?
- Who will coordinate customs clearance, import permits, and site receiving logistics on your side?
Factory Acceptance Testing (FAT)
- What specific FAT acceptance evidence will you require on delivery: as-built run-time video, manufacturer's test certificates (MTC), a performance test at rated duty, and a witnessed test report?
- Will you witness FAT in-person at the factory, require live remote video witnessing, or accept recorded test evidence?
- Which mechanical and electrical tests must be included in FAT (for example no-load mechanical run, loaded performance test, instrument loop checks)?
- Which documents must accompany FAT deliverables: operation and maintenance manuals, spare parts list, as-built wiring diagrams, and MTCs?
- Who will be authorised to sign the FAT acceptance certificate from your organisation?
- Will you require a vendor punch list and corrective action timeline following FAT?
On-Site Installation and Mechanical Completion
- Which installation model do you prefer: vendor-led installation, owner-managed installation, or third-party EPC contractor?
- What mechanical completion deliverables are mandatory: as-built P&IDs, welding and NDT records, torque certificates, and loop-check evidence?
- List site permits and safety procedures installers must comply with (for example lockout/tagout LOTO, hot-work permits, confined space entry).
- What temporary site facilities are required for installation: laydown area size (m2), erection workshop, crane hire duration (days)?
- Who will coordinate interfaces with civil and structural contractors for equipment foundations and anchor-bolt verification?
- Will you require vendor superintendence during pre-commissioning and mechanical completion checks?
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Mutual Commit
Finalize commercial and legal terms, delivery schedules, payment milestones, warranties, and commissioning obligations required to proceed to execution.
Agreement Modules
- Master Supply and Services Agreement (MSA)
- Statement of Work (SOW)
- Equipment Purchase Agreement / Order Confirmation
- Payment Milestones & Invoice Schedule
- Commissioning & Acceptance Protocol
- Warranty, Spare Parts & Service Agreement
- Performance Guarantee and Remedies
- Performance Bond and Insurance Requirements
- Change Order Agreement
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Deployment
Operationalize rollout with readiness checks, execution, and outcome validation.
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Pre-Deployment Readiness
Confirm concrete readiness facts — site civil works, power/water availability, access logistics, named owners, and spare-parts availability before execution begins.
Pre-Deployment Questions
Environment and site access
- Is this a single-site deployment or a multi-site rollout? (so we know whether readiness must be provided per site)
- List each site and its location (one line per site as: Site name — town/region). If single-site, enter that site only. (used to generate site-specific workpackages)
- Site civil works status for each site: select the option that applies (if 'In progress' provide estimated completion date in the DeploymentConfig).
- Primary site access constraints we must plan for (select all that apply): road weight/height limits, seasonal closures, special permits, crane or heavy-lift restrictions, or none.
Utilities and logistics
- Power availability: is the required electrical service confirmed and connected, or provide planned availability? (so we can sequence equipment delivery and electrical contractor work)
- Water supply for process and plant use: is the source and required volume confirmed? (select the closest option)
- On-site delivery and laydown: is a designated staging/laydown area available and accessible for equipment deliveries?
- Spare-parts readiness: are critical long‑lead spares either stocked on-site or committed with delivery dates? (we will request item-level commitments in DeploymentConfig)
People and ownership
- Named owners: provide the primary site engineering owner, site operations owner, and procurement owner (name, role, best contact). (each owner will receive milestone tasks)
- Commissioning ownership: who is the on-site commissioning lead (select one)? If 'Buyer provided' or 'Joint team', supply the person's name in the previous field.
Timing and constraints
- Blackout windows or no‑work periods (list specific dates or enter 'None'). (we cannot schedule deliveries or noisy activities during these dates)
- Target execution start date — the date you expect first major delivery or site mobilization to begin. (we will align the project schedule to this date)
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Construction & Commissioning
Coordinate equipment fabrication, delivery, installation, and commissioning with a detailed project schedule, owners, and milestone tracking.
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Commissioning Acceptance
Verify plant performance against agreed acceptance criteria during commissioning and record formal go/no‑go sign-off for handover.
Checklist items
- LOTO and site safety clearance completed
- Written Permission to Operate / utility interconnection approval received
- Pre-commissioning mechanical and electrical checklists completed
- Commissioning acceptance test protocol executed
- Recorded test results evaluated against acceptance criteria
- Critical commissioning punch-list items closed or mitigated
- Spare parts, initial consumables and service agreements verified
- Operations and maintenance training completed and signed off
- As-built documentation, test reports and warranty certificates delivered
- Formal commissioning acceptance (go/no‑go) sign-off executed
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Performance & Support
Track ramp-up results versus targets, capture operational issues, manage spare-parts and service requests, and sustain long-term performance.
Success Reviews
- Go-live Health Check (weeks 1 to 4)
- First Measurement Review (weeks 4 to 10)
- 90-Day Performance Review and Operational Closure
- Ongoing Quarterly Performance Review
Issues & Enhancements
- Place procurement requests to restore critical spare-parts days on hand to the agreed minimum level.
- Confirm spare-parts shortfalls and place priority orders for any critical long-lead items.
- Publish the measurement report showing recovery, throughput, reagent use, and availability against Solution Scope targets.
- Create a remediation task list with timelines to re-measure the affected metrics.
- Place orders for identified critical spare parts and update expected delivery dates in the project tracker.
- Restate numeric targets from Solution Scope
- Agree the final remediation plan with dates that will close remaining gaps against Solution Scope targets.
- Confirm the incumbent system is either decommissioned or formally retained read-only and that data archival and contract actions are complete.
- Establish the steady-state handover date and criteria for moving into quarterly performance cadence.
- Deliver the 90-day performance pack documenting gaps, root causes, and the approved remediation plan.
- Execute the incumbent wind-down actions: decommission or set to read-only, archive operational data, and confirm contract/renewal closure.
- Issue purchase orders for any remaining critical spare parts required by the remediation plan.
- Rolling performance metrics and trend review
- Maintain or improve the rolling 90-day recovery rate and operational availability toward Solution Scope targets.
- Ensure critical spare-parts days on hand meet the agreed minimum to avoid extended downtime.
- Close at least 50 percent of high-priority open service tickets or agree extension dates with remediation owners.
- Publish the quarterly performance dashboard with rolling metrics and open-ticket status.
- Update the preventive maintenance schedule and operator training plan as agreed.
- Re-confirm success criteria and ownership
- Confirm the plant is operationally stable enough to produce meaningful first-measurement data within the agreed window.
- Produce a prioritized list of top 5 open issues with containment actions and target resolution dates.
- Confirm operator training status and controller baseline settings for repeatable measurements.
- Distribute the go-live health report including the top open issues and containment steps.
- Log and assign remediation tasks into the service ticket system with target dates.
- Schedule the First Measurement Review within the 4 to 10 week window.
- Present measured recovery rate and throughput vs Solution Scope targets
- Decide the corrective actions required to move measured recovery rate and throughput toward Solution Scope targets.
- Document root causes for each gap and the remediation steps with target dates.
- Present 90-day aggregated performance vs targets
- Service tickets and open defect burn-down
- Deployment and installation validation
- Reagent consumption and concentrate grade review
- Document unresolved operational issues and their remediation status
- Operator training and control setpoints
- Spare-parts inventory and procurement health
- Equipment availability and maintenance events
- Preventive maintenance and operating-practice updates
- Incumbent system wind-down and data archival
- Early adoption signals and usage patterns
- Root cause analysis for any shortfalls
- Open issues, immediate blockers, and containment actions
- Finalize remediation plan and schedule steady-state handover
- Agree quarterly action items and shorten future reviews when no changes
- Spare-parts and service requests status
- Agree corrective actions and timeline to remediation
- Agree immediate remediation tasks and next checkpoints