Industrial & Manufacturing Oil, Gas & Natural Resources Mining & Minerals

Mineral Processing

Capital-intensive extraction and processing programs where safety, regulation, and supply chain complexity define execution.

Example organizations in this space: Metso Outotec FLSmidth Eriez Sepro Mineral Systems

This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.

Inside this journey
  1. Outcome & Ore Discovery

    Align on recovery and grade targets, ore variability, key stakeholders, decision criteria, and success signals for flowsheet validation and equipment specification.

    Discovery Questions

    Start: Your project snapshot

    • Tell me your current project stage and the decision deadline that will force a bankable flowsheet into the schedule Options: Concept/early feasibility, Feasibility study under way, Bankable feasibility required immediately, Financing locked, design only, Not sure / need guidance
    • Describe your target plant throughput (t/day) and the concentrate grades the feasibility study must support
    • Walk me through the specific performance targets stakeholders will treat as non-negotiable, for example recovery %, concentrate grade, water use, or energy consumption Options: Recovery %, Concentrate grade, Throughput (t/day), Power kW/t, Reagent kg/t, Other
    • Who will be required to sign off on the feasibility study and capital approval in your organization Options: Project Director, Metallurgical Lead, Plant Manager, CFO, Board/Investment Committee, Procurement
    • When do you need pilot-plant or bench results delivered to avoid slipping the finance or procurement milestone Options: Within 4 weeks, Within 8 weeks, Within 12 weeks, Longer than 12 weeks, No fixed deadline

    Where a small recovery miss becomes existential

    • What single recovery or grade shortfall would force you to reopen the flowsheet or pause financing Options: >5 percentage points recovery loss, 3–5 percentage points recovery loss, 1–3 percentage points recovery loss, Concentrate grade below contractual spec, Other
    • Give an example of a prior project where an assumed recovery or grade proved optimistic, and what consequence it had on capital or schedule
    • Estimate the annual revenue or NPV impact if recovery falls by 3 percentage points on your current reserve or mill plan Options: <$1M, $1M–$5M, $5M–$20M, >$20M, Not estimated yet
    • Where do you currently see the single biggest technical uncertainty in hitting your targets — ore variability, reagent behavior, grind control, or equipment throughput Options: Ore variability/lithology, Reagent response, Grind control/size distribution, Equipment capacity or scale-up, Middlings handling/circulating loads, Other
    • If pilot work validates the recovery and grade numbers this month, what internal approvals remain and how quickly could you move to sign equipment procurement Options: Can sign within 2 weeks, 2–6 weeks, 1–3 months, Longer than 3 months, Sign-off dependent on further conditions

    The ore story, not the brochure

    • Walk me through the last time feed composition or metallurgical behaviour shifted unexpectedly, and what changed in your plant results
    • List the ore types and lithologies you expect in the first two years of operation Options: Oxide, Transition, Fresh sulphide, Porphyry, Laterite, Sedimentary, Other
    • How many distinct geometallurgical domains or sample groups will be represented in the material you plan to send for pilot testing Options: 1–5, 6–15, 16–50, >50, Not sure
    • Describe known liberation or refractory issues you have seen, for example very fine intergrowths, preg-robbing carbon, or locked gold-silver in sulphides
    • What acceptable range of feed variability in grade or lithology must the flowsheet tolerate without additional testwork before procurement proceeds Options: ±5% grade, ±10% grade, ±20% grade or more, Require separate circuit per domain, Not defined

    Pilot testwork — what would make you keep or walk

    • Name the single pilot outcome that would stop procurement immediately Options: Recovery below target by >3pp, Concentrate grade below spec, Mass pull too high leading to oversized plant, Uncontrolled reagent consumption, Unstable steady state
    • Which pilot scale do you prefer to validate the flowsheet: batch bench, continuous bench, or mini-pilot run Options: Bench batch tests, Continuous bench scale, Mini-pilot continuous, Combination (bench then mini-pilot), Undecided / need recommendation
    • Share the sample volume, split plan, and preservation method you can make available for a standard pilot program Options: Sufficient bulk for mini-pilot (>1 t), Bench-scale only (5–50 kg), Multiple splits at different domains, Samples require special handling (frozen, controlled atmosphere)
    • To validate a flowsheet for procurement, which signals matter most — steady-state recovery, concentrate quality consistency, reagent consumption stability, or energy draw Options: Steady-state recovery, Concentrate grade consistency, Reagent kg/t within target, Power kW/t within target, Mass pull and tail grade stable
    • If pilot results hit recovery but show reagent consumption or energy use higher than projected, at what threshold would you require further optimisation before signing Options: Reagent >10% above estimate, Reagent 10–25% above, Reagent >25% above, Energy >10% above, Would still proceed with commercial terms adjusted

    Who's at the table and who can stop the train

    • Who in your organization would be the primary internal blocker if schedules slip or capital increases Options: CFO/Finance, Project Director, Metallurgy Lead, Plant Manager, Environment/Permitting, Procurement
    • List internal stakeholders, their roles, and the single metric each will use to judge whether the project is acceptable
    • Which external parties must review pilot data or equipment specifications before purchase, for example lenders, regulators, or technical review consultants Options: Lenders/Owners Engineer, Regulators/Permitting, Third-party technical auditor, Insurance underwriter, None
    • To what extent will executive sponsors accept technical risk in exchange for schedule acceleration, for example sign now with further optimization later Options: Acceptable with strict gating, Acceptable only for minor scope, Prefer to delay and de-risk first, Undetermined
    • Assuming a pilot meets targets, who can approve a Letter of Intent or purchase order and what single condition would prevent them from signing immediately Options: Project Director can approve, CFO approval required, Board or investment committee required, Procurement conditions pending, Technical third-party sign-off required

    What could break the plan — constraints and single points of failure

    • Where would a single failure, such as equipment delivery delay, reagent shortage, or permit denial, stop your critical path Options: Equipment delivery, Site civil completion, Power connection, Regulatory permit, Spare parts supply chain
    • Give an example of a supplier delay or technical issue you experienced recently and the mitigation that worked or failed
    • Estimate the schedule or cost impact if a long-lead item is delayed by three months Options: <1 month schedule delay, 1–3 months delay, 3–6 months delay, >6 months delay, Significant cost increase likely
    • Are there local sourcing, customs, or logistics constraints that regularly affect equipment delivery to your site Options: Customs delays common, Limited port or road access, Local fabrication possible, No known constraints, Other
    • Name the single constraint that, if unresolved, would cause you to abandon an external vendor option and seek an alternate path Options: Missing critical permit, Insufficient site power, No local spares/support, Vendor unwilling to accept performance guarantee, Other

    Competitive landscape — the other options you are weighing

    • Tell me which alternatives you are actively keeping on the table and why, for example incumbent supplier, internal build, or another vendor Options: Incumbent supplier, Internal build or detailed design in-house, Competitor vendor A, Competitor vendor B, Multiple vendors
    • Do any internal teams currently propose to run testwork or design the flowsheet without an outside vendor Options: Yes, metallurgy team proposes internal testwork, Yes, engineering proposes internal design only, No internal proposal, Undecided
    • Outline what would have to be true about your current incumbent approach for you to stay with it rather than switch Options: Proven on this ore type, Lower total cost of ownership, Shorter delivery schedule, Performance guarantee from incumbent, Other
    • Assuming an internal build option proceeds, what single capability would the internal team likely lack that a vendor must deliver Options: Pilot-plant capacity and experience, Equipment fabrication to spec, Commissioning and start-up specialists, Spare parts logistics, Guaranteed performance validation
    • What would make you move from evaluating alternatives to selecting a preferred vendor this quarter Options: Pilot data confirming targets, Favourable commercial terms, Shorter delivery schedule, Reference site proof, All of the above

    Operational readiness and hard constraints

    • Point to the one infrastructure prerequisite that is currently missing and would prevent deployment on the planned timeline Options: Site civil works incomplete, Power not contracted, Water supply not secured, Access roads or logistics not in place, None missing
    • Confirm whether site power, process water, and heavy haul access are contracted, available, or only proposed Options: All contracted and available, Power contracted, water proposed, Water contracted, power pending, Access/roads pending, Multiple items pending
    • Identify the person or team who controls permits and environmental approvals and whether they have provided a timeline we can rely on Options: In-house permitting team, External consultant, Government liaison assigned, No clear owner, Timeline provided
    • Do you have the headcount and technical skill available to support commissioning, or will you require vendor-resident commissioning support Options: Internal commissioning team ready, Need vendor-resident commissioning specialists, Shared approach, Undecided
    • Should a critical integration like control system or spare parts supply prove unworkable, what fallback will you use — vendor-managed interim spares, internal stock, or schedule pause Options: Vendor-managed interim spares, Internal emergency stock, Delay commissioning, Alternate equipment vendor

    Acceptance criteria and the path to sign

    • On the premise that pilot testing proves the target recovery and grade, list the must-have commercial or technical items that would allow you to sign a purchase order immediately
    • Provide the measurable acceptance criteria you will require at commissioning, for example recovery %, concentrate grade, throughput t/h, and power kW/t, with thresholds if available
    • When do you expect final commissioning sign-off under normal conditions after mechanical completion Options: Within 2 weeks of mechanical completion, 2–8 weeks, 8–16 weeks, Longer than 16 weeks, Depends on performance
    • Identify the role that can veto final acceptance and state the single condition that would trigger withholding sign-off Options: Metallurgy Lead (performance mismatch), Plant Manager (safety or operability), Project Director (cost or schedule breach), Financier/Owner rep (technical non-conformance), Other
    • What is the one next step you want from a potential vendor after this discovery to accelerate your decision Options: Detailed pilot program proposal, Preliminary equipment scope and lead times, Cost estimate based on pilot scenarios, Reference visits to similar plants, All of the above
  2. Pilot Testwork & Flowsheet Evaluation

    Run pilot-plant or bench-scale testwork on representative samples to validate flowsheet performance against target recovery, grade, and operating assumptions.

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  3. Solution Scope

    Define the engineered flowsheet, equipment lists, scope boundaries, spare parts, responsibilities, and measurable acceptance criteria for procurement and commissioning.

    Scope Configuration

    • Pilot-Plant Locked-Cycle Run
    • Bench-Scale Flotation Optimization
    • Comminution Performance Trials
    • Gravity Separation Pilot Trials
    • Dewatering and Thickening Trials
    • Mineralogy and Metallurgical Characterization
    • Flowsheet Design and Equipment Sizing Package
    • Equipment Supply and Delivery
    • Factory Acceptance Testing (FAT)
    • On-Site Installation and Mechanical Completion
    • Commissioning, Start-up and Ramp-up Support
    • Operator Training and SOP Handover
    • Spare Parts Kit and Logistics Supply
    • Project Financing and Incentive Qualification

    Scope Questions

    Pilot-Plant Locked-Cycle Run

    • Will you require a locked-cycle run on representative drill-core, ROM, or composite feed? Options: Yes, No
    • How much mass should the locked-cycle program process to simulate steady-state (kg or tonnes)? Options: ~100 kg (bench pilot), ~1 tonne (small pilot), 2-5 tonnes (pilot plant), >5 tonnes (extended pilot)
    • Which sample sources will you provide for locked-cycle testing (select all applicable)? Options: Drill core composite, Run-of-mine (ROM) samples, Stockpile composite, Production blend sample
    • Provide the assay and QA/QC deliverables you require with the pilot run report (for example replicate assays, CRM standards, duplicates).
    • Who in your team will approve sample dispatch and chain-of-custody documentation for the locked-cycle run?
    • Will you need a full stage-by-stage mass balance and stream assays (concentrate, tails, middlings) reported after the locked-cycle run? Options: Yes, No

    Bench-Scale Flotation Optimization

    • Which reagent families should be screened during bench tests (collector, frother, depressant, pH modifier)? Options: Collector types, Frother types, Depressants/scavengers, pH modifiers/activators
    • What target concentrate grade and recovery should bench-scale tests aim to validate for your primary marketable product?
    • Which feed grind targets (P80 values) should the flotation matrix include for comparison? Options: <75 µm, 75-150 µm, 150-212 µm, Custom grind profile
    • Will you require locked-pulp (continuous) flotation tests or discrete batch cell matrices to inform scale-up? Options: Locked-pulp (continuous), Batch cell matrix, Both
    • Provide the list of analytes or elements that must be reported for concentrate and tails (for example Cu, Au, Fe, PGM).
    • Who on your team will approve changes to the reagent recipe during iterative bench testing?

    Comminution Performance Trials

    • Which comminution tests do you require for design: Bond ball mill work index, SAG/rod mill characterisation, or JK/Rittinger metrics? Options: Bond ball mill work index (BWi), SAG/rod mill characterisation, JK drop-weight or JK fracture tests, Other
    • What feed size fractions and P80 targets should trial reports include to support mill sizing? Options: P80 <75 µm, P80 75-150 µm, P80 150-212 µm, Multiple P80 scenarios
    • Are multiple ore-domains or variability composites required (for example soft vs hard zones) for comminution testing? Options: Yes, multiple composites, Single representative composite, Undecided
    • What design throughput (tonnes per hour) and maximum feed top size should equipment sizing use from the comminution trials?
    • Will you require breakage distribution data and simulated media/mill charge recommendations for liner and media selection? Options: Yes, No
    • Who will be the technical contact for approving comminution test composites and results used in equipment selection?

    Gravity Separation Pilot Trials

    • Which gravity devices should the pilot evaluate: Knelson/Falcon concentrators, spirals, shaking tables, or a combination? Options: Knelson/Falcon type, Spirals, Shaking table, Combination
    • What product grades and recoveries for gravity concentrates are you targeting to justify inclusion in the flowsheet?
    • How much pilot feed mass and which particle size distributions should be used for gravity trials (kg or tonnes and size fractions)?
    • Will you require liberation analysis (for example QEMSCAN or MLA) on gravity concentrate and tail fractions? Options: Yes, No
    • Should the trial report include coarse reject, middlings split, and downstream circuit implications for gravity product handling? Options: Include coarse reject and middlings reporting, Concentrate only, Undecided
    • Who will sign off on gravity trial sample selection and acceptance of results for flowsheet inclusion?

    Dewatering and Thickening Trials

    • What target underflow solids concentration and clarifier overflow clarity (NTU) should the thickening trials validate?
    • Will you require flocculant type screening and dose-response curves for the feed water chemistry provided? Options: Yes, No
    • Which feed solids percentages and particle size distributions should be used in dewatering trials?
    • Which dewatering mode do you plan for design: conventional thickener underflow, high-density paste, or dry-stack tailings? Options: Conventional thickened tails, High-density paste, Dry-stack, Undecided
    • Do you need scale-up metrics and thickener area/underflow density calculations included for design handover? Options: Yes, No
    • Provide any site water quality constraints (for example TDS, pH, hardness) that will influence flocculant selection.

    Mineralogy and Metallurgical Characterization

    • Which mineralogy techniques do you require: QEMSCAN, MLA, XRD, SEM-EDS, or a combination? Options: QEMSCAN, Mineral Liberation Analyzer (MLA), X-ray diffraction (XRD), SEM-EDS
    • Will you require liberation-by-size and modal mineralogy reports for concentrate and tail fractions? Options: Yes, No
    • What specific elements or minerals must be quantified in the deportment study (for example Cu, Au, Fe, sulfide speciation)?
    • Do you want reagent interaction mapping or surface chemistry interpretation linked to mineralogy for flotation tuning? Options: Yes, No
    • Will you require an independent third-party mineralogy validation report for lender or owner sign-off? Options: Yes, mandatory, Optional, No
    • Who will provide provenance documentation and chain-of-custody for the composite samples used in mineralogy tests?

    Flowsheet Design and Equipment Sizing Package

    • What design throughput (tonnes per hour) and product split assumptions should the flowsheet package be based on?
    • Which duty points must be included in equipment datasheets: grind P80, design feed size, mass pull percentage, and target recoveries? Options: Grind P80 and feed size, Mass pull and concentrate grade, Target recoveries per circuit, All of the above
    • What measurable acceptance criteria will confirm the flowsheet sizing package is complete for procurement (for example mass balance within a percent, P&ID issuance, equipment performance guarantees)?
    • Which engineering deliverables do you require in the package: preliminary P&IDs, single-line electrical diagram (SLD), utility load list, and instrument index? Options: P&IDs, Single-line electrical diagram (SLD), Utility load list, Instrument index
    • What spare-parts coverage should be specified in the package (for example critical spares list and months of coverage)? Options: 1 month, 3 months, 6 months, Custom
    • Who will be the technical approver for issued equipment lists, datasheets, and P&IDs on your side?

    Equipment Supply and Delivery

    • Which major equipment items must be factory-assembled vs site-assembled (for example mills, flotation banks, thickeners)?
    • What delivery milestones and maximum shipment lead times are acceptable against your construction schedule? Options: Standard lead times, Expedited lead times required, Just-in-time deliveries, Vendor stock available
    • Which packaging and export crating specifications are required for sea freight and inland haul to the mine site? Options: Standard export crating, Heavy-lift skids and sea-fastening, Hazardous materials packaging, Undecided
    • List site lifting and transport constraints to consider for deliveries (for example crane capacity in tonnes, road width in metres, bridge limits).
    • Which delivery Incoterm will you accept for major equipment shipments (for example FOB, CIF, DDP)? Options: FOB, CIF, DDP, Other
    • Who will coordinate customs clearance, import permits, and site receiving logistics on your side?

    Factory Acceptance Testing (FAT)

    • What specific FAT acceptance evidence will you require on delivery: as-built run-time video, manufacturer's test certificates (MTC), a performance test at rated duty, and a witnessed test report?
    • Will you witness FAT in-person at the factory, require live remote video witnessing, or accept recorded test evidence? Options: On-site witness, Remote live video, Recorded evidence only
    • Which mechanical and electrical tests must be included in FAT (for example no-load mechanical run, loaded performance test, instrument loop checks)? Options: No-load mechanical run, Loaded performance test, Instrument loop checks, Electrical insulation and megger tests
    • Which documents must accompany FAT deliverables: operation and maintenance manuals, spare parts list, as-built wiring diagrams, and MTCs? Options: Operation and maintenance manuals, Spare parts list, As-built wiring diagrams, Manufacturer test certificates (MTC)
    • Who will be authorised to sign the FAT acceptance certificate from your organisation?
    • Will you require a vendor punch list and corrective action timeline following FAT? Options: Yes, No

    On-Site Installation and Mechanical Completion

    • Which installation model do you prefer: vendor-led installation, owner-managed installation, or third-party EPC contractor? Options: Vendor-led installation, Owner-managed installation, Third-party EPC contractor
    • What mechanical completion deliverables are mandatory: as-built P&IDs, welding and NDT records, torque certificates, and loop-check evidence? Options: As-built P&IDs, Welding and NDT records, Torque certificates, Loop-check evidence
    • List site permits and safety procedures installers must comply with (for example lockout/tagout LOTO, hot-work permits, confined space entry).
    • What temporary site facilities are required for installation: laydown area size (m2), erection workshop, crane hire duration (days)?
    • Who will coordinate interfaces with civil and structural contractors for equipment foundations and anchor-bolt verification?
    • Will you require vendor superintendence during pre-commissioning and mechanical completion checks? Options: Yes, No
  4. Mutual Commit

    Finalize commercial and legal terms, delivery schedules, payment milestones, warranties, and commissioning obligations required to proceed to execution.

    Agreement Modules

    • Master Supply and Services Agreement (MSA)
    • Statement of Work (SOW)
    • Equipment Purchase Agreement / Order Confirmation
    • Payment Milestones & Invoice Schedule
    • Commissioning & Acceptance Protocol
    • Warranty, Spare Parts & Service Agreement
    • Performance Guarantee and Remedies
    • Performance Bond and Insurance Requirements
    • Change Order Agreement
  5. Deployment

    Operationalize rollout with readiness checks, execution, and outcome validation.

    1. Pre-Deployment Readiness

      Confirm concrete readiness facts — site civil works, power/water availability, access logistics, named owners, and spare-parts availability before execution begins.

      Pre-Deployment Questions

      Environment and site access

      • Is this a single-site deployment or a multi-site rollout? (so we know whether readiness must be provided per site) Options: Single site, Multi-site
      • List each site and its location (one line per site as: Site name — town/region). If single-site, enter that site only. (used to generate site-specific workpackages)
      • Site civil works status for each site: select the option that applies (if 'In progress' provide estimated completion date in the DeploymentConfig). Options: Ready — no further civil works, In progress — estimated completion date provided, Not started
      • Primary site access constraints we must plan for (select all that apply): road weight/height limits, seasonal closures, special permits, crane or heavy-lift restrictions, or none. Options: Road weight/height limits, Seasonal access closures, Special transport permits required, Crane/heavy-lift restrictions, None of the above

      Utilities and logistics

      • Power availability: is the required electrical service confirmed and connected, or provide planned availability? (so we can sequence equipment delivery and electrical contractor work) Options: Yes — service connected and certified, No — planned connection date will be provided, Temporary generation arranged (generator capacity specified in DeploymentConfig), Unsure — buyer needs seller assistance to confirm
      • Water supply for process and plant use: is the source and required volume confirmed? (select the closest option) Options: Sufficient confirmed (municipal / bore / reservoir), Limited — temporary supply agreed, Not available — requires provisioning, Unsure
      • On-site delivery and laydown: is a designated staging/laydown area available and accessible for equipment deliveries? Options: Staging area available and ready, Staging area available but requires prep (date to be provided), No staging area — off-site staging planned, Unsure
      • Spare-parts readiness: are critical long‑lead spares either stocked on-site or committed with delivery dates? (we will request item-level commitments in DeploymentConfig) Options: Critical spares stocked on-site, Spare-parts kit committed with delivery dates, No spares committed — procurement required, Unsure

      People and ownership

      • Named owners: provide the primary site engineering owner, site operations owner, and procurement owner (name, role, best contact). (each owner will receive milestone tasks)
      • Commissioning ownership: who is the on-site commissioning lead (select one)? If 'Buyer provided' or 'Joint team', supply the person's name in the previous field. Options: Buyer provided, Seller provided, Joint buyer and seller team, Not assigned yet

      Timing and constraints

      • Blackout windows or no‑work periods (list specific dates or enter 'None'). (we cannot schedule deliveries or noisy activities during these dates)
      • Target execution start date — the date you expect first major delivery or site mobilization to begin. (we will align the project schedule to this date)
    2. Construction & Commissioning

      Coordinate equipment fabrication, delivery, installation, and commissioning with a detailed project schedule, owners, and milestone tracking.

    3. Commissioning Acceptance

      Verify plant performance against agreed acceptance criteria during commissioning and record formal go/no‑go sign-off for handover.

      Checklist items

      • LOTO and site safety clearance completed
      • Written Permission to Operate / utility interconnection approval received
      • Pre-commissioning mechanical and electrical checklists completed
      • Commissioning acceptance test protocol executed
      • Recorded test results evaluated against acceptance criteria
      • Critical commissioning punch-list items closed or mitigated
      • Spare parts, initial consumables and service agreements verified
      • Operations and maintenance training completed and signed off
      • As-built documentation, test reports and warranty certificates delivered
      • Formal commissioning acceptance (go/no‑go) sign-off executed
  6. Performance & Support

    Track ramp-up results versus targets, capture operational issues, manage spare-parts and service requests, and sustain long-term performance.

    Success Reviews

    • Go-live Health Check (weeks 1 to 4)
    • First Measurement Review (weeks 4 to 10)
    • 90-Day Performance Review and Operational Closure
    • Ongoing Quarterly Performance Review

    Issues & Enhancements

    • Place procurement requests to restore critical spare-parts days on hand to the agreed minimum level.
    • Confirm spare-parts shortfalls and place priority orders for any critical long-lead items.
    • Publish the measurement report showing recovery, throughput, reagent use, and availability against Solution Scope targets.
    • Create a remediation task list with timelines to re-measure the affected metrics.
    • Place orders for identified critical spare parts and update expected delivery dates in the project tracker.
    • Restate numeric targets from Solution Scope
    • Agree the final remediation plan with dates that will close remaining gaps against Solution Scope targets.
    • Confirm the incumbent system is either decommissioned or formally retained read-only and that data archival and contract actions are complete.
    • Establish the steady-state handover date and criteria for moving into quarterly performance cadence.
    • Deliver the 90-day performance pack documenting gaps, root causes, and the approved remediation plan.
    • Execute the incumbent wind-down actions: decommission or set to read-only, archive operational data, and confirm contract/renewal closure.
    • Issue purchase orders for any remaining critical spare parts required by the remediation plan.
    • Rolling performance metrics and trend review
    • Maintain or improve the rolling 90-day recovery rate and operational availability toward Solution Scope targets.
    • Ensure critical spare-parts days on hand meet the agreed minimum to avoid extended downtime.
    • Close at least 50 percent of high-priority open service tickets or agree extension dates with remediation owners.
    • Publish the quarterly performance dashboard with rolling metrics and open-ticket status.
    • Update the preventive maintenance schedule and operator training plan as agreed.
    • Re-confirm success criteria and ownership
    • Confirm the plant is operationally stable enough to produce meaningful first-measurement data within the agreed window.
    • Produce a prioritized list of top 5 open issues with containment actions and target resolution dates.
    • Confirm operator training status and controller baseline settings for repeatable measurements.
    • Distribute the go-live health report including the top open issues and containment steps.
    • Log and assign remediation tasks into the service ticket system with target dates.
    • Schedule the First Measurement Review within the 4 to 10 week window.
    • Present measured recovery rate and throughput vs Solution Scope targets
    • Decide the corrective actions required to move measured recovery rate and throughput toward Solution Scope targets.
    • Document root causes for each gap and the remediation steps with target dates.
    • Present 90-day aggregated performance vs targets
    • Service tickets and open defect burn-down
    • Deployment and installation validation
    • Reagent consumption and concentrate grade review
    • Document unresolved operational issues and their remediation status
    • Operator training and control setpoints
    • Spare-parts inventory and procurement health
    • Equipment availability and maintenance events
    • Preventive maintenance and operating-practice updates
    • Incumbent system wind-down and data archival
    • Early adoption signals and usage patterns
    • Root cause analysis for any shortfalls
    • Open issues, immediate blockers, and containment actions
    • Finalize remediation plan and schedule steady-state handover
    • Agree quarterly action items and shorten future reviews when no changes
    • Spare-parts and service requests status
    • Agree corrective actions and timeline to remediation
    • Agree immediate remediation tasks and next checkpoints
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