Mass Tort Litigation
High-stakes engagements requiring expert coordination, evidence management, and structured decision paths.
This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.
Inside this journey
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Referral Qualification
Confirm fit: estimated claimant volume, jurisdictions, timing, and decision authority before investing in full case discovery.
Qualification Questions
Claimant volume & profiles
- To help us assess fit, roughly how many potential claimants are you referring?
- Briefly describe the typical claimant profile or primary injuries/claims we should expect
Jurisdictions & venue
- Which statement best describes the geographic distribution of claimants?
- If known, list the specific states or federal venues most likely to be involved
Decision authority & referral source
- Who will make the final decision to move forward with full case discovery?
- Who else will influence that decision (co-counsel, clients, funders), and how should we plan to engage them?
Timing, funding & compliance
- What is your desired timeline for starting full discovery or coordinated intake?
- Is funding already allocated for medical records retrieval, expert development, or case funding?
- Will medical records or protected health information (PHI) be shared during intake if we proceed?
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Case Discovery
Map the alleged exposure, available evidence, claimant profiles, and the buyer's objectives, constraints, and success signals.
Discovery Questions
Quick snapshot: The referral in one paragraph
- Tell me briefly about the referral or lead you are bringing, including the trigger event and how these individuals came to you
- How many potential claimants do you estimate are in the initial pool?
- When did the triggering study, recall, or disclosure first surface for this group?
- Who at your firm typically signs off on referring matters like this to outside co-counsel?
- Which jurisdictions contain the majority of likely claimants in this pool?
- Describe any urgent timing windows we should know about, such as statute of limitations, regulatory comment deadlines, or scheduled hearings
- If you had to walk away from pursuing this referral right now, what single missing fact or failure would cause you to stop?
If the evidence shifts, what breaks first
- If initial scientific or medical review weakens the causal story, how would that change your plan for these claimants?
- Walk me through the primary injuries, diagnoses, or endpoints that appear across the claimant set
- How many claimants already have medical records obtained or executed releases?
- Who has been the most common treating provider type for these claimants, and are they clustered geographically?
- On a scale from 1 to 5, how confident are you that retained experts could meaningfully support causation in the jurisdictions involved?
- What single evidentiary gap, if not closed within 8 weeks, would make you decline co-counsel or advise claimants to settle early?
The people behind the files: who they are and what matters to them
- Why do these individuals trust you with the referral rather than pursuing matters locally or alone?
- List the age ranges, common comorbidities, and any socioeconomic factors that affect follow up or expert availability
- When you have screened similar cohorts in the past, what operational lessons should we apply here?
- Do any claimants have active counsel, existing settlements, or release language that could block intake?
- Estimate the percent of claimants ready today to sign releases and attend an independent medical exam
- Should court or MDL deadlines compress intake to 90 days, roughly what share of your pool would drop out or be unreachable?
- Name the single operational failure that would cause you to stop referring claimants to an outside firm
Outcomes that make this worth it
- Imagine we secure results from litigation or settlement, which single outcome would make you feel this referral succeeded for your clients?
- Describe how you prioritize compensation for medicals, pain and suffering, punitive damages, and precedent when advising clients
- Within what timeframe would interim payments need to arrive to avoid severe client hardship?
- Select the non-financial outcomes that matter most to your clients or office
- What level of fee-sharing transparency and reporting would you require to remain engaged through settlement?
- Name the contractual protection that, if absent, would make you stop referring cases
Where the case could unravel, and how we avoid it
- Where does this set of cases look most likely to collapse under Daubert, jurisdictional, or standing challenges?
- Tell me about claimant attrition drivers you have seen in prior mass tort matters and how fast attrition typically runs
- Identify external actors likely to push for an early global resolution, such as regulators, defense counsel, or insurers
- Are there existing settlements, class releases, or prior releases that could legally limit recovery for these claimants?
- Estimate the minimum claimant pool size you believe is necessary to justify sustained litigation and leverage
- Would a contradictory regulatory finding be a deal killer for your referrals?
The other paths on the table
- Assuming you stay with current counsel or handle this internally, what would need to be true for that to remain preferable to hiring outside co-counsel?
- List the other firms or internal options you are actively evaluating and the single attractive reason for each
- Under what specific conditions would you remain with the incumbent approach instead of changing to external counsel?
- Has anyone inside your office proposed solving this without outside counsel, and if so what additional resources did they commit?
- Would you switch to an incumbent that matched fee transparency and expert funding, yes or no
Operational readiness and constraints we must clear
- Can your team produce signed releases and medical records for a representative subset within 30 days?
- Identify which third-party systems must integrate for intake and document transfer, for example intake CRM, court docket, or medical records vendor
- Point to the role title responsible for data access and approvals inside your organization
- Do you have the headcount and administrative capacity to support expert exams, discovery production, and bellwether prep in parallel?
- Are there required regulatory approvals, state AG reviews, or litigation holds that could gate the timeline?
- Roughly how many jurisdictions will require subpoenas or court orders to access records?
- Can you commit to a named person and a timeline for producing an initial data package within 21 days, yes or no
Deciding and moving forward
- Provide the non-negotiable items that would get you to sign a co-counsel agreement within 14 days
- On a scale from 1 to 5, how quickly can your leadership approve engagement paperwork once key terms are agreed?
- Provide the roles that must approve the engagement and their typical review timeframes
- Select the payment milestones or expert funding commitments that are deal breakers for you
- Will you consider a pilot tranche of cases or an initial volume commitment within 30 days, yes or no
- Given alignment, choose the realistic earliest timeline you could sign: within 7 days, 14 days, or 30 days
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Firm Approach & Outcomes
Walk through how coordinated intake, scientific development, bellwether strategy, and MDL leadership produce the buyer's desired outcomes and mitigate risks.
Solution Experience
- Firm Approach & Outcomes — Solution Experience
- Confirm the current state and its cost to your team
- You confirm the demonstrated intake-to-trial workflow eliminates the timing and evidence gaps you described.
- Seller to run the buyer's three representative claimant profiles through the intake-to-bellwether scenario and deliver a tailored readiness roadmap before the follow-up session.
- You confirm the shown bellwether and MDL scenarios produce the interim recovery and settlement timing safeguards you need.
- Walk through the intake-to-science path with your sample cases
- Buyer to provide three representative claimant profiles, preliminary medical summaries, and any known jurisdictional constraints.
- Demonstrate bellwether strategy and MDL leadership outcomes
- You confirm the fee-sharing and governance mechanics remove opacity and create an auditable settlement distribution path.
- Buyer to confirm the decision committee members and the target decision timeline for moving to Engagement Scope.
- Show the fee-sharing and governance mechanics
- Validate alignment with your needs
- Firm Approach & Outcomes — Solution Experience
- Solution Experience Deck — Firm Approach & Outcomes
- Solution Brief — Firm Approach & Outcomes
- meeting
- slides
- document
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Engagement Scope
Define services, case volume thresholds, expert funding, responsibilities, timelines, and explicit out-of-scope items for the engagement.
Scope Configuration
- Plaintiff Intake and Enrollment
- Medical Records Collection and Review
- Retain and Manage Causation Experts
- Epidemiology and Exposure Study Coordination
- Document Review and ESI Processing
- Bellwether Case Preparation and Prosecution
- MDL Leadership and Case Coordination
- Trial Preparation and Jury Trial Representation
- Settlement Negotiation and Resolution
- Settlement Administration and Distribution Support
- Litigation Funding and Cost Advancement
- Co-Counsel Fee Allocation Agreements
Scope Questions
Plaintiff Intake and Enrollment
- How will claimants enter intake (referral portal, intake hotline, local counsel upload, direct web form)?
- What is your projected number of enrolled claimants in months 0-12?
- Do you require specific enrollment documents at intake (signed plaintiff release, medical authorization, device serial/lot info)?
- Which claimant eligibility criteria must the intake form capture (injury diagnosis code, exposure date range, device lot number, treating physician)?
- Who will validate claimant identity and initial eligibility for enrollment (intake coordinator, referring attorney, automated verification)?
- When do signed plaintiff releases and medical authorizations need to be received to meet intake deadlines?
Medical Records Collection and Review
- List the record sources required for medical review (hospital records, imaging studies, physician office notes, billing/claims such as CMS files).
- Specify the signed authorization workflow you will use for records retrieval (scanned HIPAA authorization upload, e-signature via portal, hard-copy courier).
- Identify the date ranges or exposure windows to request from medical providers (earliest symptom date to last treatment date).
- Describe the required record formats and delivery methods from providers (native EHR export, CCD/CCDA, searchable PDF).
- Are redaction and coding for PHI and structured data needed before expert review?
- Confirm the acceptance criteria for complete medical record sets for a claimant (signed authorization, full hospital chart, imaging files, billing records).
Retain and Manage Causation Experts
- Identify the expert disciplines you will retain for causation (toxicology, epidemiology, cardiology, orthopedics, pharmacology).
- Specify the Daubert readiness deliverables required for each expert (CV, prior testimony list, litigation support history, draft report).
- Are conflict checks and disclosure of prior defense engagements required for retained experts?
- By when must each expert be engaged relative to intake milestones (within first 100 enrollments, within 6 months, before bellwether selection)?
- Provide the form of evidence you will accept to confirm expert funding commitments (signed engagement letter, retainer deposit, executed invoice).
- Detail the expected expert deliverables for causation work product (narrative report, exposure timeline, literature synthesis, rebuttal packet).
Epidemiology and Exposure Study Coordination
- Describe the study designs you plan to pursue for exposure analysis (retrospective cohort, case control, registry analysis).
- Specify which external datasets should be integrated (state disease registries, manufacturer distribution logs, claims databases).
- Identify the exposure window definitions required for study inclusion (product market release date to last known exposure date, specific lot ranges).
- Who will own protocol sign-off and IRB submissions for epidemiologic work?
- Confirm the acceptance criteria to validate study readiness (data access agreements executed, minimum analyzable cohort size met).
- Outline the data linkage and de-identification standards you require for integrated datasets (deterministic match, probabilistic match, HIPAA safe harbor).
Document Review and ESI Processing
- Estimate the expected ESI volume for initial processing in either GB or approximate document count.
- Which custodial sources must be collected and processed (email mailboxes, shared drives, mobile devices, cloud collaboration platforms)?
- Specify the review coding taxonomy required for document tagging (medical relevance, causation, privilege, settlement relevance).
- Select the preferred review load file format for attorneys and vendor workflows (native format, searchable PDF, Concordance load).
- Identify required preservation and chain-of-custody steps for key custodians and devices.
- Describe your privilege review approach for ESI (manual review, technology-assisted review, predictive coding).
Bellwether Case Preparation and Prosecution
- Identify the bellwether selection criteria you will use (representativeness, injury severity, geographic diversity, completeness of records).
- State the target number of bellwether trials within the first 24 months.
- Are separate budgets required per bellwether for depositions, expert fees, and demonstratives?
- Assign responsibility for preparing bellwether-specific case files and demonstrative exhibits.
- Indicate trial readiness metrics a bellwether must meet before selection (complete expert reports, deposition schedule, medical records complete).
- Explain the preferred approach to pre-trial motions for bellwethers (Daubert early, consolidated motions, individual motions per case).
MDL Leadership and Case Coordination
- Describe the MDL leadership services you expect in scope (lead counsel filings, discovery master plans, PTO compliance).
- Choose the governance cadence for MDL steering and case review meetings.
- Identify the centralized case management artifacts required (master exhibit list, common fact depositions, centralized discovery database).
- Are shared document repositories with permissioned access required for MDL coordination?
- Set the expected number of cases to be centralized in the MDL during year one.
- Determine the preferred common-benefit cost allocation method (time-based contribution, percentage of recovery, fixed common fund).
Trial Preparation and Jury Trial Representation
- Identify the jurisdictions where you anticipate jury trials and any jurisdiction-specific deadlines to track.
- Specify what trial-readiness deliverables must be completed before counsel will proceed to trial (jury instructions, demonstratives, Daubert motions resolved).
- Are courtroom technology services required for high-fidelity demonstratives and electronic exhibit display?
- What ceiling on expert and trial consultant spend do you authorize per jury trial?
- Will you designate lead trial counsel for each jurisdiction prior to trial scheduling?
- Clarify the preauthorized settlement authority thresholds for trial teams during active trial (e.g., percentage of proposed recovery or fixed dollar cap).
Settlement Negotiation and Resolution
- Propose the fee-sharing model you prefer for negotiated settlements (percentage split, tiered waterfall, fixed fee per claimant).
- Select settlement priorities to be enforced in offers (individual compensation floors, confidentiality terms, no reversion clauses).
- Do you require mediation or a neutral evaluation step before global settlement discussions?
- List the claimant-level documentation required to support a settlement offer (medical summary, expert causation excerpt, economic loss substantiation).
- Who will have final approval authority to accept settlement terms on behalf of the claimant pool?
- Indicate whether structured settlements using annuities are acceptable or if lump-sum only is required.
Settlement Administration and Distribution Support
- Specify which claims administration services are required (claims portal, validation, distribution accounting, notice mailing).
- Select the preferred distribution payment methods to claimants (ACH, wire transfer, check, third-party payment vendor).
- Identify tax and lien resolution services required (Medicare conditional payment resolution, lien negotiation, tax reporting).
- Are you requiring an independent accounting audit of distributions and reserve calculations?
- What record retention period do you require for settlement administration files and audit trails?
- Share the minimum claimant documentation you will accept for distribution (final release, W-9, proof of identity).
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Mutual Commit
Finalize commercial and legal terms including fee-sharing, co-counsel roles, funding commitments, confidentiality, and governance.
Agreement Modules
- Non-Disclosure Agreement (NDA)
- Master Services Agreement (MSA)
- Statement of Work (SOW)
- Fee Sharing Agreement
- Co-Counsel Agreement
- Litigation Funding Commitment
- Confidentiality & Data Protection Addendum
- Steering Committee & Governance Charter
- Escrow & Trust Accounting Agreement
- Settlement Allocation & Distribution Protocol
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Litigation Execution
Operationalize litigation plan, intake cadence, and trial readiness.
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Litigation Readiness
Capture concrete readiness facts the seller needs to begin intake and development — plaintiff releases, medical record access, custodians, and timeline anchors.
Pre-Deployment Questions
Environment and access
- Which intake and case-management environments will the seller be granted access to for intake, records ingestion, and document review? (Select all that apply so we can plan connection and account provisioning.)
- Is access to the buyer's EHR / medical-record retrieval vendor approved and scheduled for the seller to pull records? (This determines whether medical-record pulls can begin immediately.)
- Who is the buyer-side technical contact for integration endpoints, SFTP/API handoffs, or portal credential coordination? Provide role/title and preferred contact channel. (Named contact required to unblock connectivity tasks.)
Data and configuration
- What is the current status of executed plaintiff authorizations/releases for the claimant pool? (We must confirm legal authority to request protected records before retrieval.)
- Which specific record types and custodians must be retrieved during intake? Select all that apply so we can size retrieval workflows.
- If you selected 'Other' or have named custodians (hospital systems, vendor names, payors) that require special handling, list the custodian names and who on the buyer side authorizes their release (role/title).
People and ownership
- Who is the seller's designated intake lead for this engagement? Provide role/title and primary contact channel. (This owner will receive deployment tasks and training invites.)
- Who is the buyer-side records custodian or release coordinator (role/title)? If coverage differs by site, list site → role mapping or indicate 'same for all sites'.
- Which governance model controls expert funding, discovery budget, and retention decisions for case development?
Timing and constraints
- What is the firm target date to begin active intake and record retrieval (first claimant intake / initial record pulls)? Provide a firm date so we can schedule milestones.
- Are there any court orders, stays, blackout windows, or regulatory constraints that prevent outreach or record collection during the planned intake window? (If yes, select the best descriptor.)
- List any timeline anchors we must schedule around (e.g., anticipated MDL appointment, bellwether trial window, statute of limitations deadline). For each anchor, state the event and controlling party/role who will confirm dates.
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Intake Configuration
Lock intake workflows, data transfer methods, document tagging standards, expert assignment rules, and calendar constraints the teams will use.
Configuration Details
Environments & Endpoints
- Which environment will be the primary intake environment for this engagement? (Default: Production)
- Enter the intake API base URL or integration endpoint hostname the platform will push/pull to (format: https://... or host.example.com). If none, enter 'n/a'.
Workflows & Assignment Rules
- Select the intake workflow variant to lock for this engagement (Default: Standard triage → medical review → litigation intake)
- If you selected 'Custom' above, enter the exact workflow ID or name to be locked (enter 'n/a' if not applicable). Use the workflow identifier as it appears in your workflow registry.
Data Transfer & Tagging Standards
- Preferred data transfer method for intake records and attachments (Default: Secure SFTP). Select one; identify non-secret endpoint identifiers in a later field.
- Select the document tagging standard to enforce at intake (Default: Minimal: claimant_id; document_type; date_received). If 'Custom', provide schema name in a later field.
Expert Assignment & Scheduling Constraints
- Choose the default expert assignment rule for newly intake-ready plaintiffs (Default: auto-assign by specialty + caseload balancing). This value will lock assignment behavior.
- Set the maximum allowed time from intake->medical record request to record retrieval before automated escalation (in days). Default is 30.
Limits, Retention & Finalization
- Maximum concurrent intake files permitted per intake pipeline before throttling begins. Default is 500.
- Enter the non-secret role name responsible for manual overrides and final assignment decisions (Default: Intake Manager). Provide the exact role label used in your RBAC system.
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Steering Committee & Case Reviews
Schedule and document recurring governance, bellwether selection, expert-review, and co-counsel alignment meetings with shared notes and decisions.
Meeting Notes
- Steering Committee Charter and Meeting Rhythm
- Bellwether Selection Framework
- Expert Review Panel and Retention Plan
- Co-Counsel Roles, Intake Allocation, and Fee-Sharing Principles
- Steering Committee Case Review and Bellwether Vote
- Log any contested decisions into the escalation tracker for resolution at the next governance meeting.
- Schedule pilot retention of one expert to validate contract and review workflow.
- Define intake thresholds and allocation rules
- A documented roles and responsibilities matrix for all participating counsel and teams.
- A fee-sharing principles memo and an agreed intake allocation rule set ready for inclusion in the engagement scope.
- A defined communication and data access protocol to be implemented in the intake configuration stage.
- Publish the roles and responsibilities matrix to the shared workspace for final review.
- Draft and circulate a short fee-sharing principles memo reflecting the agreed approach.
- Implement the agreed document access and tagging protocol in the shared repository.
- Create an intake allocation rule set for the intake team to enforce and test.
- Confirm quorum and apply conflict checks to participants
- A formal selection record listing cases advanced to bellwether development and the committee's rationale for each decision.
- A set of assigned development tasks and near-term milestones for each advanced and deferred case.
- A public note of any contested decisions and items escalated per the governance charter.
- Publish the case selection record with votes, rationales, and the assigned development tasks to the shared workspace.
- Open requests for any missing medical records or custodial documentation identified during review.
- Initiate expert retention workflows for selected bellwether cases per the retention plan.
- Confirm committee purpose and membership
- A signed governance charter draft with membership, decision rules, and escalation path agreed by the participants.
- A published recurring meeting schedule and a completed agenda template for committee use.
- List of the first 90-day deliverables with named owners and due dates.
- Publish the agreed governance charter draft to the shared workspace for final comment.
- Publish the recurring meeting calendar and agenda template to the shared workspace.
- Collect conflict of interest disclosures from all committee members.
- Prepare the initial 90-day deliverables tracker and circulate to committee members.
- Agree bellwether objectives and success signals
- A completed bellwether selection framework and scoring matrix ready for pilot application to candidate cases.
- A documented evidence package template and a schedule for the selection process with decision checkpoints.
- Publish the scoring matrix and candidate evidence package template to the shared workspace.
- Run the scoring matrix on the current candidate list and produce a ranked shortlist for the next committee meeting.
- Identify any additional data sources or records required to bring borderline candidates to readiness.
- Identify required expert disciplines and minimum qualifications
- A curated list of prioritized expert candidates by discipline and a defined vetting and conflict screening workflow.
- A retention plan with triggers, template contract terms, and budget approval thresholds documented.
- A Daubert readiness checklist to apply to all expert reports before committee review.
- Assemble candidate CVs and conflict screening results into a shared expert roster document.
- Draft a template expert engagement letter with standard terms and budget limits.
- Publish the Daubert readiness checklist and the expert review workflow to the shared workspace.
- Document roles and responsibilities by litigation phase
- Define candidate eligibility and exclusion criteria
- Define decision rules and voting thresholds
- Agree vetting, conflict screening, and peer review rules
- Review each candidate packet against the selection checklist
- Committee vote and record selection rationale
- Establish meeting cadence and standard agenda template
- Agree fee-sharing principles and dispute resolution basics
- Set retention triggers, contract terms, and budget thresholds
- Create scoring categories and weightings
- Assign development tasks and set milestones for advanced and deferred cases
- Define expert review workflow and Daubert readiness checklist
- Set escalation path and conflict resolution steps
- Specify required evidence package and data sources
- Set communication, data access, and document control protocols
- Finalize selection timeline and decision checkpoints
- Finalize first 90-day calendar and ownership of initial deliverables
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Litigation Execution
Execute coordinated case intake, expert retention, bellwether trial preparation, MDL participation, and settlement negotiation with clear owners and milestones.
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Outcomes & Settlement Administration
Confirm trial and settlement outcomes, manage distribution and appeals, and maintain a shared channel for issues, enhancements, and recordkeeping.
Success Reviews
- Closeout Health Check (weeks 1-4)
- First Measurement Review (weeks 4-10)
- Acceptance Gate: Distribution Readiness Decision (around day 90)
- Quarterly Outcomes and Appeals Review (ongoing)
Issues & Enhancements
- Archive closed case files to the long-term record store and confirm access permissions for audit purposes.
- Produce a documented acceptance decision referencing targets recorded in the Engagement Scope for each numeric criterion.
- If any criterion is conditional or failed, agree a remediation plan with named owners and fixed completion dates.
- Capture the named signatory and publish the acceptance record to the shared workspace within 24 hours.
- Publish the formal acceptance decision document with pass/fail status for each criterion and the signatory record.
- Create a remediation plan with owners and dates for any conditional or failed criteria and add it to the shared tracker.
- Notify escrow and distribution administrators of the acceptance decision and any milestone changes.
- Distribution ledger and outstanding exceptions
- Ensure percentage of total settlement funds distributed to eligible claimants is increasing according to the plan and identify remaining blockers.
- Maintain visibility on the number of active appeals or disputes and their likely impact on remaining distributions.
- Keep the shared record store and issue channel current, and document any agreed low-effort process improvements.
- Update the distribution ledger with resolved exceptions and circulate the updated cumulative distribution percentage.
- Assign owners and deadlines for each open appeal or dispute and add knock-on tasks to the remediation tracker.
- Confirm legal outcome and documentation
- All parties confirm the outcome documents are present in the shared record store and accessible.
- Named owners and target dates assigned for first-distribution readiness items.
- Monitoring plan for appeals is agreed and documented.
- Populate the shared record store with executed settlement/judgment documents and notify stakeholders.
- Publish the initial distribution timeline and escrow receipt confirmations to the shared channel.
- Create an appeals-monitoring calendar with named owners and escalation contacts.
- Present current distribution and release metrics
- Confirm whether percentage of settlement funds disbursed to eligible claimants and number of executed claimant releases are on track toward targets recorded in the Engagement Scope.
- Document root causes for any gaps and assign corrective actions with clear due dates.
- Confirm timeline to the Acceptance Gate meeting and the data package that will be required there.
- Deliver the distribution ledger and claimant release audit to the shared workspace ahead of the acceptance gate.
- Resolve named documentation gaps for the top 20% of pending claimants or escalate to the appeals-monitoring team.
- Publish a remediation tracker with owners and completion dates for acceptance criteria gaps.
- Restate acceptance criteria and required numeric targets
- Review initial distribution schedule and milestone anchors
- Present outcome data against each criterion
- Appeals and post-settlement disputes status
- Medical record and claimant documentation completeness
- Fee-share and allocation reconciliations
- Root-cause diagnosis for gaps
- Preservation and recordkeeping checklist
- Pass/fail determination per criterion
- Agree corrective actions and timeline to acceptance gate
- Formal acceptance decision and signatory capture
- Shared channel, enhancements, and recordkeeping hygiene
- Appeals and challenge monitoring plan
- Open issues and owners