Market Sizing
Research engagements where methodology, evidence quality, and defensible findings determine what gets acted on.
This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.
Inside this journey
-
Outcome Discovery
Align on the decision context, target products/geographies, stakeholders, success metrics, and evidence requirements for a defensible market sizing.
Discovery Questions
Start with the decision you must defend
- Tell me briefly which strategic decision this market sizing must support and the firm deadline.
- How many stakeholders will need to sign off on the final TAM?
- Who is expected to present the findings to the board or investment committee?
- When is the critical presentation or investment decision scheduled?
- Which specific success metric, for example revenue target or market share, would make the case successful?
- If the model shows a lower TAM than your current view, would you still proceed with the initiative?
Where your current assumptions might be lying to you
- Identify the top assumption in your current TAM that you suspect is most likely overstated.
- Pinpoint three inputs that feed that assumption and the source for each.
- How often does your team revisit those inputs and update the model?
- Give an example of an assumption that changed materially in the past 12 months and the impact it had.
- Name the single assumption that, if proven false, would stop the project immediately.
Evidence the board will treat as credible
- Do you rely more on survey-based interest signals or on documented buyer spend today?
- Select which evidence types your board finds most credible
- Share the primary evidence you already have, for example invoices, pilot contracts, or buyer commitments.
- Estimate how many buyer conversations in your pipeline include purchase-level commitments versus general interest.
- Would production of ten verified purchase records cause you to change your internal forecast?
Who will block or accelerate the decision
- Name the three stakeholders who could block this decision and the specific objection each would raise.
- For each stakeholder, outline the precise evidence they require to be convinced.
- Estimate how many times per year these stakeholders receive market sizing updates.
- Describe the last time a stakeholder vetoed a sizing and what changed to resolve it.
- Point to the single stakeholder whose approval is necessary to proceed and the exact evidence that would secure their sign off.
Where your product can realistically play
- Assuming the board will only accept segments you can serve within 12 months, which of your current segments must be excluded?
- List the product variants, buyer personas, and geographies you consider core to the offering.
- Identify the channel or partner routes that are essential to reach the addressable buyers.
- Provide an approximate percentage of your current TAM that is reachable within 18 months.
- Would you continue the initiative if only 30 percent of the current TAM proved reachable within your near term constraints?
Risks that will break the model if left unchecked
- Point out the regulatory, compliance, or data privacy risks that would make a defensible market model impossible.
- Assess the accessibility and quality of the buyer transaction data required for a bottom-up build.
- Are there legal approvals, export controls, or contractual restrictions that could block interviews or access to contracts?
- Give an example of a past project where a data gap forced a narrowing of scope.
- Which one operational constraint would force us to stop before primary research begins?
Alternatives you are actively weighing
- Why would your team keep the incumbent vendor or handle this internally instead of hiring an external market-sizing partner?
- List the external vendors, internal teams, or syndicated reports you are actively comparing.
- For each alternative, rate credibility, speed to delivery, and expected cost.
- Has anyone on your team proposed an internal-only approach and what resources did they estimate would be required?
- What would have to be true about your current approach for you to stay with it rather than change?
- Is there a scenario where the incumbent or internal effort would be strictly preferable for this engagement?
Operational readiness and approvals
- Point to the specific data owners, systems, or APIs that must be available for interviews and contract pulls.
- Who will be the single point of contact authorized to approve data access and schedule interviews?
- Provide the system categories where buyer and transaction records live, for example CRM, ERP, or payment processor, and indicate which are accessible.
- Typically, how many business days do legal and compliance approvals take for third-party research?
- Are there countries or customer segments that are off-limits for interviews because of privacy or export restrictions?
- Can your team produce signed NDAs and data-access agreements within two weeks to meet the timeline?
Acceptance criteria and immediate next steps
- Assuming the model lands inside the agreed sensitivity range, which internal approvals remain before you can act?
- Select the deliverables that would allow you to sign off that week
- Rate the importance of auditability, sensitivity ranges, and interview evidence for final acceptance.
- How soon after delivery does your team typically approve billing and process payment for vendor engagements like this?
- Will you approve the billing milestone within five business days if the delivery matches documented assumptions?
-
Methodology & Framework Review
Review proposed data sources, assumptions, sampling plan, interview targets, and auditability criteria to validate the approach before scoping.
Framework Review
- Methodology & Framework Review
- Confirm the current state and its cost
- You confirm the documented data sources and assumptions eliminate the key gaps you flagged in Discovery.
- Deliver a succinct methodology checklist and a draft sampling plan that maps each assumption to its data source and evidence requirement before the scoping meeting.
- Provide a prioritized list of target market segments and up to 15 candidate interview contacts for initial outreach.
- Review proposed data sources and assumptions
- You agree that the sampling plan and interview targets provide sufficient evidence for a defensible bottom-up model.
- Validate the sampling plan and interview targets
- You accept the proposed auditability criteria as meeting the standards required for board and investor review.
- Finalize scoping boundaries and confirm the acceptance criteria and timeline for the SOW.
- Walk the auditability criteria and evidence requirements
- Confirm alignment with scoping boundaries
- Validation question
- Methodology & Framework Review
- Methodology Review Deck
- Methodology Review Brief
- meeting
- slides
- document
-
Engagement Scope
Define market segments (TAM/SAM/SOM), geographies, required segmentation granularity, interview sample size, deliverables, timeline, and out-of-scope boundaries.
Scope Configuration
- Build Bottom-Up TAM Model
- Construct Top-Down Market Estimate
- Define SAM and SOM by Segment
- Conduct 30+ Buyer Interviews
- Conduct Channel Partner Interviews
- Extract Competitor Revenue from Filings
- Aggregate and Normalize Secondary Data
- Segment Addressable Market by Use Case
- Willingness-to-Pay and Pricing Analysis
- Competitive Share and Penetration Modeling
- Revenue Build-Up by Customer Cohort
- Sensitivity and Scenario Range Modeling
- Deliver Audit-Ready Model Workbook and Deck
Scope Questions
Build Bottom-Up TAM Model
- Confirm the acceptance criteria that will validate the bottom-up TAM (examples: trace to SKU-level invoice data, segment-level interview coverage, reconciled top-down figure).
- Provide the SKU or GTIN list, product catalogue, or service codes we should use to build the customer-level revenue build-up.
- List the source of your invoice-level or point-of-sale (POS) transaction data we can use to scale purchase frequency (for example ERP extract, settlement files, or channel partner reports).
- Identify the typical contract metric you use for revenue (for example annual contract value (ACV), monthly recurring revenue (MRR), per-unit price) for customers in each target segment.
- How many historical months of customer-level billing or invoice history can you provide for build-up and churn calculations?
Construct Top-Down Market Estimate
- Specify the industry classification codes we should use for top-down sources (NAICS, SIC, HS codes) for each target geography.
- Which public or trade data sources do you prefer we prioritize for market totals (for example national statistical bureau reports, trade association shipment reports, industry research)?
- Estimate the acceptable confidence interval for the top-down market size (for example +/-5%, +/-10%) for board reporting.
- Map target geographies to the administrative codes you use (ISO country codes, NUTS regions, or state/province names) to ensure data alignment.
- Describe any macroeconomic adjustments you want applied (inflation indexing, exchange-rate normalization, rebase to fiscal year).
Define SAM and SOM by Segment
- Break down the target market into the specific customer segments you intend to serve (for example small clinics <5 clinicians, regional distributors, enterprise accounts >$1m ACV).
- Rank the segments by go-to-market priority or feasibility for your sales motion.
- Attach or point to the segmentation rules you use (revenue bands, employee count, vertical NAICS codes, purchasing workflow) for mapping accounts to SAM.
- Indicate any regulatory or certification barriers that exclude segments (for example reimbursement codes, import restrictions, or certification regimes).
- Are there commercial constraints we should model that limit SOM (for example channel exclusivity, minimum order quantities, distribution agreements)?
Conduct 30+ Buyer Interviews
- What evidence will validate the interview sample is representative (for example role distribution, deal-size buckets, and minimum response rate)?
- How many interviews per segment do you require to consider the bottom-up estimates reliable (minimum 30 per overall engagement or per segment)?
- Who are the target interview roles we should recruit (for example job titles, procurement vs. end-user, channel manager) and in which geographies?
- Specify any off-limits organizations or competitors we must avoid contacting during primary research.
- Share the contact source you will provide for outreach (for example the source CRM list, partner contact spreadsheet, or introductions) and the expected lead time.
Conduct Channel Partner Interviews
- List the channel partner types to include (for example distributors, value-added resellers, OEMs, marketplace sellers) and the regions they operate in.
- Which joint-sales motions exist today (for example co-sell, referral fees, market development funds) and what contractual limits affect addressable accounts?
- Identify the partner CRM or reporting extract we can request to measure partner sales velocity (for example deal close dates, lead sources, and ACV).
- Describe the typical resale margins, lead time, and minimum order quantities reported by partners for your product families.
- Clarify whether partners can share anonymized transaction-level sales data or only aggregate revenue summaries.
Extract Competitor Revenue from Filings
- Point to the public filings you want us to analyze (for example SEC 10-K/annual report chapters, investor presentation slides, or local country filings) and any extraction constraints.
- Attach the competitor list (legal entity names and ticker symbols where available) we should target for revenue extraction.
- Estimate the acceptable reconciliation threshold between extracted competitor revenue and reported market totals (for example within +/-X percent).
- Indicate the specific line items you want captured from filings (for example product segment revenue, geographic revenue, subscription vs. services).
- Name any private competitors for which you have secondary leads (for example pitch decks, leaked slides, or credit reports) we should attempt to size.
Aggregate and Normalize Secondary Data
- Supply the list of secondary data files you will provide (for example trade shipment CSVs, industry database extracts, government tables).
- Report the preferred normalization baseline (calendar year, fiscal year, or trailing twelve months) for reconciling disparate data sources.
- Map column names and units in the source files to the canonical fields we will use in the model (for example revenue, units sold, price per unit).
- Clarify the acceptable data quality thresholds (missing rate, duplicate rate, contradictory records) for inclusion in the model.
- Are there licensing or redistribution constraints on any secondary sources we must note in the audit workbook?
Segment Addressable Market by Use Case
- Break down use cases by the concrete customer workflow they affect (for example order-to-cash automation, preventive maintenance scheduling, telehealth consults) and map to product SKUs.
- Prioritize which use cases should be modeled at SKU-level versus portfolio-level aggregation for segmentation granularity.
- Quantify the minimum user population or transaction volume per use case required for reliable segment estimates.
- Explain the data tag or attribute we should use to identify use-case customers in your source CRM (for example custom field name, product code, or purchase reason).
- Include any regulatory or reimbursement codes tied to specific use cases (for example CPT codes, DRG groups, reimbursement tariff lines) for revenue mapping.
Willingness-to-Pay and Pricing Analysis
- Measure the price points you currently observe by SKU or service line in invoice data versus list price.
- Determine the pricing tiers and packaging currently sold (for example per-user seat, per-device, subscription tiers) and which we should model for elasticity.
- Explain any historical discounts, rebates, or channel fees that materially affect realized prices.
- Share the survey instrument or question wording you prefer for willingness-to-pay probes, or request we design one.
- State the minimum reporting threshold for price buckets (for example report only buckets >$10k ACV) in the delivered pricing tables.
Competitive Share and Penetration Modeling
- Give the current share estimates you expect us to reconcile against competitor-extracted revenues and channel shipment data.
- Report which penetration signals you trust most for your market (for example installed-base counts, active subscriptions, device deployments).
- Rank the competitor peer set tiers (direct, adjacent, aspirational) for the share attribution model.
- Calculate the expected displacement rates when modeling new entrant uptake (for example percent of legacy customers likely to switch in year 1).
- Detail the cohort definitions we should use for penetration curves (for example vintage by contract start month, geography, or vertical).
Revenue Build-Up by Customer Cohort
- Supply the cohort attributes you want in the build-up (for example industry vertical, ACV band, first purchase date, renewal cadence).
- Calculate the churn and expansion rates you expect us to apply by cohort, and provide historical support if available.
- Name the canonical cohort key we should use to join source extracts (for example account ID, customer number, or billing ID).
- Detail the ACV or revenue-per-customer buckets we should use for revenue aggregation and sensitivity tables.
- Confirm which currency and consolidation rules to apply when aggregating multi-country billing into a single revenue series.
Sensitivity and Scenario Range Modeling
- Outline the base-case, upside, and downside growth-rate assumptions you want in the scenario grid (for example CAGR inputs by segment).
- Determine which model levers should be surfaceable in the executive sensitivity table (for example price elasticity, penetration rate, churn).
- Measure the acceptable scenario ranges for key levers (for example +/- percentage points on annual growth) for investor-facing materials.
- Show which historical volatility windows we should use to derive sensitivity inputs (for example past 3 years, past 5 years, crisis period).
- State the preferred output formats for scenario outputs (for example Excel model with unlocked cells, pivot-ready CSVs, or PDF summary tables).
-
Engagement Agreement
Finalize the SOW, fee schedule, NDAs, and data-access authorizations so primary research can commence.
Agreement Modules
- Non-Disclosure Agreement (NDA)
- Master Services Agreement (MSA)
- Statement of Work (SOW)
- Fee Schedule & Payment Terms
- Data Access & Authorization
- Data Processing Agreement (DPA)
- Third-Party Data License Confirmation
- Deliverable Acceptance Criteria & Sign-off Addendum
-
Research & Delivery
Conduct primary research, produce the market-sizing report, and complete acceptance.
-
Research Coordination & Interviews
Schedule and document buyer, channel partner, and competitor interviews, coordinate secondary-data pulls, and log evidence sources.
Research Sessions
- Interview Plan and Scheduling Decision
- Interview Guide and Evidence Template Approval
- Secondary Data Pull Prioritization and Access Plan
- Interview Scheduling Confirmation and Operational Readiness
- Initial Evidence Review and Sampling Adjustment
- Send calendar invites with consent language and meeting preparations to all confirmed participants.
- Open access requests or API keys and track approval status in the workspace.
- Create the data repository structure and define folder naming conventions for ingestion.
- Review the live interview calendar
- All interviews for the first field window confirmed or flagged with a clear fill plan.
- Interviewers have required materials and the recording to transcription pipeline is validated.
- Contingency rules for handling no-shows and reschedules are documented and approved.
- Confirm scope and sample quotas
- Activate recording and transcription for all scheduled sessions and confirm storage path.
- Prepare a fallback list of recruits prioritized for rapid replacement of no-shows.
- Present sample evidence package
- Confirmation that evidence quality and linkage meet auditability criteria or a list of corrective actions.
- Documented list of gaps requiring additional interviews or secondary pulls with timelines.
- Approved adjustments to interview guides or sample quotas where necessary.
- Update the evidence log with coded tags and link records to model assumptions for traceability.
- Schedule any follow-up interviews and assign them to the fallback slots as needed.
- Revise interview guides or quotas in the shared workspace and notify interviewer teams of changes.
- Approved master interview schedule with dates and target quotas for each cohort.
- Recruitment criteria and job-title targets finalized and documented.
- Consent, recording, and incentive approach agreed so outreach language can be finalized.
- Publish the master interview schedule in the shared workspace with target slots and deadlines.
- Assemble initial target contact list based on agreed recruitment criteria for outreach.
- Draft outreach and consent language for scheduling messages and platform invites.
- Set up scheduling tool calendar with placeholder invites for confirmed windows.
- Walk through buyer interview guide
- Finalized buyer, channel partner, and competitor interview guides ready for fieldwork.
- Approved evidence capture template that includes transcript standard, metadata, and source linking rules.
- List of mandatory vs optional questions for each guide, with agreed routing logic.
- Publish final interview guides and evidence template to the shared workspace in editable and PDF formats.
- Configure transcription, redaction, and storage settings to meet the approved evidence standards.
- Create an interviewer packet with interviewer prompts, probing tips, and consent script.
- Review candidate secondary sources and their audit value
- Prioritized secondary source list with access actions and deadlines.
- Data ingestion spec describing file formats, normalization rules, and evidence linking conventions.
- Signed-off timeline for each data pull and who will request access or licenses.
- Compile and publish the prioritized source list with access URLs, license notes, and deadlines.
- Validate coding conventions and tag consistency
- Review channel partner and competitor guides
- Confirm interviewer assignments and readiness
- Approve recruitment criteria and role targets
- Prioritize sources and set pull cadence
- Set scheduling windows and interview cadence
- Define access requirements and data format
- Verify recording, transcription, and evidence flow
- Approve evidence capture template
- Identify gaps and disputed data points
- Plan linkage between secondary data and interview evidence
- Decide consent, recording, and incentive policies
- Agree contingency procedures
- Decide on sampling or guide adjustments
- Conduct a 10 minute roleplay and refine flow
- Finalize master schedule and scheduling ownership
-
Market Sizing Deliverable
Deliver transparent, auditable bottom-up and top-down models, sensitivity ranges, and supporting interview evidence suitable for board and investor review.
- desired_state
- current_state
- stakeholders
- gaps
- success_criteria
- decision_readiness
- desired_state
- decision_readiness
- current_state
- success_criteria
- gaps
- stakeholders
- desired_state
- success_criteria
- stakeholders
- gaps
- current_state
- decision_readiness
- decision_readiness
- decision_readiness
- decision_readiness
- decision_readiness
-
Acceptance & Billing
Obtain buyer sign-off on the models, documented assumptions, and acceptance criteria, and confirm the billing milestone and any follow-on scopes.
Checklist items
- Deliver final market sizing package to the buyer
- Submit formal assumptions register and evidence index
- Obtain written acceptance sign-off on models and assumptions
- Obtain signed acceptance of the agreed acceptance-criteria checklist
- Confirm billing milestone authorization from the buyer
- Issue invoice per the agreed fee schedule
- Confirm payment receipt or scheduled payment date
- Document and execute any follow-on scope or SOW amendment
- Secure and close primary research data per data-access authorizations
- Handover final materials, open actions, and support contact to outcomes & ongoing support owner
-
-
Outcomes & Ongoing Support
Review findings with stakeholder groups, track follow-ups and action items, and manage update requests or scope extensions.
Success Reviews
- Findings Confidence Review
- Roadmap Endorsement and Prioritization
- Implementation Readiness Check
- Quarterly Outcomes and Update Review
Issues & Enhancements
- Prune or reassign overdue action items and update the project tracker before the next review.
- Present blocker resolution status
- All critical implementation blockers are either resolved or have concrete remediation plans with dates.
- Each prioritized initiative has a confirmed client-side owner with an execution readiness status.
- Data access and evidence flows required for execution are confirmed or have documented remediation steps.
- Update the blockers register with evidence of resolution or remediation plans and target dates.
- Complete outstanding access authorizations and document successful handoffs.
- Publish an execution-ready initiative list showing owner readiness status for the next 30 days.
- Progress update on prioritized initiatives
- Clear view of progress against the prioritized action count with percent-complete for each initiative.
- Number of implementation blockers resolved since the last meeting is recorded and persistent blockers have remediation steps.
- Decisions on any requested model updates or scope extension next steps are documented.
- Publish the quarterly progress report including updated percent-complete and blocker-resolution metrics.
- If a model update or scope extension is requested, create a short scoping brief that documents the change request, impacts, and a proposed timeline.
- Deliverable recap and evidence index
- Current findings acceptance rate is recorded and any items needing evidence are enumerated.
- Each outstanding evidence item has a client-side owner assigned and a closure date.
- Agreement on how evidence updates will be logged and versioned for auditability.
- Publish an evidence-closure tracker listing outstanding items and deadlines.
- Assemble and deliver requested supporting documents or interview summaries identified in the meeting.
- Update the model source list to reflect newly provided evidence and circulate the updated file.
- Review recommended initiatives and expected impact
- A finalized prioritized action list with the agreed count of prioritized initiatives.
- Client-side owner assigned to each prioritized initiative with initial checkpoints defined.
- All critical implementation blockers enumerated and categorized for resolution.
- Publish the prioritized roadmap with initiative descriptions, priority ranking, and timelines.
- Create a blockers register that logs each blocker, its classification, and target resolution steps.
- Deliver a handoff packet containing model extracts, methodology notes, and interview evidence summaries for each initiative.
- Record current findings acceptance status
- Prioritize initiatives
- Confirm data and access readiness
- Blocker resolution review
- Validate owner readiness and resource allocation
- Identify and scope outstanding evidence requests
- Evaluate requested model updates or scope changes
- Capture implementation blockers
- Escalation plan for unresolved critical blockers
- Close stale actions and reassign as needed
- Assign client-side owners to outstanding items
- Assign client-side owners and acceptance checkpoints
- Agree short-term closure plan
- Agree next steps and documentation handoffs