Professional Services Marketing & Creative Agencies PR & Communications

Media Relations

New business and client engagements where creative vision, strategy alignment, and multi-stakeholder approval determine outcomes.

Example organizations in this space: Edelman Weber Shandwick Ketchum Ogilvy PR

This interactive experience is the shipped product itself — the same application code customers run in production, mounted read-only in your browser over a real sample journey. Not a video, not a mockup: because the demo and the product are one codebase, it can never drift from the real thing.

Inside this journey
  1. Media Goals & Targets

    Align on target publications, priority journalists, buyer audiences, past coverage gaps, spokesperson availability, and measurable success signals.

    Discovery Questions

    Starting the Conversation — Your Media Context

    • Tell me about the publications and trade outlets you consider must-have coverage for influencing your buyers, partners, or investors.
    • How often does your team pursue proactive earned media outreach versus reacting to inbound reporter requests? Options: Mostly proactive, Mostly reactive, Roughly balanced, Rarely do either
    • Walk me through a recent placement you landed that felt meaningful, including the outlet, the story angle, and who on your team managed it.
    • When was the last time you achieved placement in one of your top three target outlets, and what changed for the business afterward?
    • Which buyer personas or decision-makers you try to influence with earned coverage matter most when evaluating PR success? Options: Marketing leaders, Product leaders, Procurement, IT/Engineering, Enterprise buyers, Investors/board
    • Suppose we delivered one placement in a must-have outlet within 60 days, would that meaningfully change your willingness to commit to a longer engagement? Options: Yes, it would make us commit, No, not enough on its own, Depends on outlet and context

    Where the Current Approach Breaks Down

    • Why do your past PR efforts keep missing the outlets that actually influence deals?
    • Describe a recent pitch that failed to get traction and what specific lesson you took from that experience.
    • How many journalist relationships does your team maintain that are specifically targeted at your top five outlets? Options: None, 1-5, 6-15, 16-30, 30+
    • Who typically reviews and approves quotes, embargoes, or exclusives before outreach, and what is the average turnaround time? Options: Director of Communications, Legal/compliance, CEO/Founder, Product executive, No formal approver
    • What would have to be true about an alternative approach for you to replace your current vendor or stop doing this in-house?

    The Stories That Move Your Buyers

    • Which story themes or evidence types have actually led prospects to request demos or conversations, and why do you think those resonated?
    • Tell me about the product launches, customer results, or data announcements you believe were under-covered and why the press missed them.
    • How often do you align your editorial calendar opportunities, like data releases or industry events, to create timely pitch hooks? Options: Always, Often, Sometimes, Rarely, Never
    • What proportion of your placements include buyer-relevant proof points and technical depth versus surface-level mentions? Options: Mostly technical and proof-driven, Mixed, Mostly surface-level, Rarely get meaningful proof
    • If editorial relationships are the constraint, what timeline would you expect before seeing measurable placements? Options: 2-4 weeks, 1-3 months, 3-6 months, 6+ months, Unsure

    Teams, Timing, and Spokespeople

    • If a reporter wanted an interview tomorrow, who on your spokes team is prepared and available within 24 hours? Options: CEO/Founder, VP/Head of Product, Chief Medical/Clinical officer, Director of Communications, Senior engineer/SME, No one is ready
    • How do you prepare spokespeople today, and which parts of media training feel weakest?
    • Name the approval gates that typically add the most delay to outreach, and estimate how long each gate takes.
    • Where does your media tracking live and who owns the work of linking coverage back to pipeline or leads? Options: CRM, Spreadsheet, Marketing operations platform, Shared drive, No owner currently
    • What single scheduling constraint, if unresolved, would prevent you from running a focused pitching blitz next quarter?

    Obstacles That Stop Coverage

    • What single internal or external obstacle has most often killed a placement opportunity for your team?
    • Describe the last time legal or compliance blocked a quote or embargo and what the turnaround looked like.
    • How many competing priorities, such as product deadlines or investor news, typically derail your pitching calendar in a quarter? Options: None, 1-2, 3-5, 6+
    • Are there regulatory or privacy approvals that must clear before a journalist can publish customer names, data, or case studies? Options: Yes, always, Yes, sometimes, Rarely, No
    • Who in leadership can kill a pitch at the last minute, and what are the usual reasons?
    • Would you pause pursuing earned media with an external partner if these obstacles cannot be resolved within your target window of 3 months? Options: Yes, we would pause, No, we would continue, Unsure, need to discuss internally

    Competitive Landscape — Who Else Is In The Mix

    • What makes you believe your current shortlist of agencies or options can actually deliver placements in your highest-value outlets?
    • List the external agencies, consultancies, or internal options you have evaluated or are currently using for earned media.
    • What would have to change about your current vendor or approach for you to keep them on instead of switching?
    • Have any stakeholders proposed solving this entirely in-house, and if so, what additional headcount or budget would that require? Options: Proposed and resourced, Proposed but not resourced, No one has proposed in-house
    • Would seeing recent placements in your exact target outlets and an introduction to the lead strategist be sufficient to keep an incumbent? Options: Yes, No, Depends on seniority and terms
    • Please name any agencies or freelancer firms you view as direct alternatives so we can compare placement proof and seniority.

    Operational Readiness — Can We Move Quickly?

    • Point to the operational capability most likely to derail a paid media effort before it starts, for example legal review, CRM access, or spokesperson availability.
    • Estimate the number of dedicated hours per week your communications team can commit to journalist briefings and interview responses. Options: 0-5, 6-10, 11-20, 20+
    • Identify the person or role who owns CRM access that would let us tag leads back to coverage, and state whether credentials are available under an agreement.
    • Are there industry or compliance rules that require pre-approval of customer names, data, or case studies before publication? Options: Yes, always, Yes, sometimes, Rarely, No
    • What internal change would remove the blocker if legal reviews routinely add two or more weeks to every story?
    • Would your executive team sign a 3-month pilot that requires spokesperson availability and a minimum response SLA if initial placements are shown in that pilot? Options: Yes, No, Need to discuss with executives

    Decision Triggers and Next Steps

    • Name the single proof point, for example placement in a specific outlet, a cited customer case that drove a lead, or a measurable share-of-voice uptick, that would make you ready to sign a multi-quarter engagement. Options: Placement in a specific target outlet, Customer case that generated a lead, Measured pipeline influenced, Introduced journalist relationships, Other
    • Share your target timeline for seeing ROI from earned media and how that timeline aligns with upcoming product launches or funding milestones. Options: Within 1 month, 1-3 months, 3-6 months, 6+ months
    • How would you measure a campaign's success beyond clips, specifically which metrics move the needle for your team and for revenue?
    • Please state the decision maker who must sign off on contracts and budgets and their typical approval window. Options: CEO/Founder, VP Marketing, Director of Communications, Procurement, Other
    • Suppose a pilot month met the coverage quality and pipeline influence you described; what would need to happen internally for you to move to a full engagement within two weeks?
    • Select your preferred window for a short alignment call to review prioritized outlets and a proposed pilot scope. Options: This week, Next week, In 2-3 weeks, Unsure
  2. Media Strategy Walkthrough

    Walk through the proposed approach using the buyer's context: tailored story angles, journalist relationships, editorial-calendar timing, and interview preparedness.

    Solution Experience

    • Media Strategy Walkthrough
    • Confirm the current state and its cost
    • You confirm the restated current state and acknowledge the business cost of missed placements.
    • Seller to deliver a prioritized journalist list with recent contact notes and three tailored story angles per buyer persona before the next meeting.
    • You confirm the demonstrated story angles align with your buyer personas and product priorities.
    • Walk through tailored story angles mapped to your buyer context
    • Seller to schedule and conduct a 30-minute mock interview with your identified spokesperson, deliver the recording and coaching notes.
    • Buyer to provide the prioritized target publications and any existing journalist relationships or no-go lists.
    • You confirm the prioritized journalist list reflects your target publications and accept the proposed outreach evidence as credible.
    • Show prioritized journalist relationships and outreach evidence
    • Map editorial-calendar timing and embargo/exclusive handling
    • You agree on the next set of evidence and seller deliverables required to move toward a commitment.
    • Buyer to share product launch dates, executive availability, and 1–2 subject-matter experts for spokesperson prep.
    • Demonstrate interview preparedness and spokesperson readiness plan
    • Validate this maps to what you described and agree next evidence
    • Media Strategy Walkthrough
    • Media Strategy Walkthrough Deck
    • Media Strategy Brief
    • meeting
    • slides
    • document
  3. Campaign Scope

    Define scope: target outlets and beats, prioritized journalist lists, pitching volume and cadence, spokesperson prep sessions, embargo/exclusive handling, and reporting cadence.

    Scope Configuration

    • Curate Target Journalist List by Beat and Outlet
    • Develop Newsworthy Story Angles and Narrative Hooks
    • Draft Tailored Email Pitches for Target Journalists
    • Execute Proactive Pitching Campaigns to Target Outlets
    • Coordinate Embargoes and Exclusive Outlet Placements
    • Prepare and Coach Spokespeople for Media Interviews
    • Facilitate Reporter Briefings and Off-the-Record Calls
    • Secure Earned Placements in Specified Target Publications
    • Draft and Place Executive Bylines and Op-Eds
    • Manage Interview Logistics and Timely Follow-Ups
    • Monitor Media Coverage and Share-of-Voice Weekly
    • Report Placement Quality and Business Impact Metrics

    Scope Questions

    Curate Target Journalist List by Beat and Outlet

    • Provide your prioritized list of target trade and industry outlets (attach the list or paste outlet names and associated beats).
    • List the beats and reporter specialties you most need coverage in (for example: cybersecurity product roadmaps, payer reimbursement, clinical workflow automation).
    • Which geographic editions or vertical editions matter most for your targets (for example: US national, EMEA enterprise tech, healthcare trade regional editions)? Options: US national, EMEA regional, APAC regional, Global trade outlets, Specific country editions
    • How many prioritized journalists do you want on a curated list per beat (choose a target count per beat)? Options: 3-5, 6-10, 11-20, 20+
    • Identify any reporters or outlets you consider off-limits or have existing embargo/conflict history with.
    • Confirm the acceptance criteria for the curated list: what minimum coverage or relationship evidence will you require for a journalist to be considered 'targeted' (for example: past placement in the outlet in the last 12 months, direct contact record, beat alignment). Options: Past placement in outlet within 12 months, Documented direct relationship with reporter, Reporter regularly covers our product category, Other (describe)

    Develop Newsworthy Story Angles and Narrative Hooks

    • Describe the concrete launch, milestone, or data event we will anchor pitches to (for example: product launch date, customer case study release, clinical trial result, regulatory milestone).
    • Which buyer personas should each story angle speak to (for example: CIOs evaluating cloud security, procurement directors in hospitals, managed services buyers)?
    • Identify the proprietary data, customer outcomes, or third-party validation you can supply to make an angle newsworthy (for example: benchmark report, anonymized usage metrics, customer ROI case study).
    • Specify any regulatory or compliance constraints that affect how we frame stories in your sector (for example: HIPAA-safe language for healthcare, data residency notes for enterprise customers). Options: HIPAA constraints, Data residency constraints, Security clearance considerations, No special constraints, Other (describe)
    • Provide the editorial timing constraints tied to your go-to-market calendar (for example: product launch on YYYY-MM-DD, earnings announcement window, conference presentation date).
    • Describe fallback angles if the primary news hook is delayed or downgraded (for example: customer success story, executive interview, industry trend comment). Options: Customer case study angle, Executive interview, Trend commentary, Data-backed report, Other (describe)

    Draft Tailored Email Pitches for Target Journalists

    • Provide the spokesperson(s) and their titles who will be quoted in tailored pitches (for example: Chief Product Officer, Head of Clinical Affairs).
    • List the supporting assets we can attach to pitches to increase acceptance (for example: executive bio, customer case study PDF, slide deck, short video demo).
    • Which tone and personalization elements do you prefer in outreach to trade reporters (for example: data-led brief, conversational executive quote, embargoed exclusives)? Options: Data-led brief, Conversational executive quote, Embargoed exclusive offer, On-the-record Q&A invite
    • Estimate the maximum pitch length and asset size acceptable for your spokespeople to approve (for example: 2-paragraph email plus one 1-page attachment). Options: 1 paragraph + 1 asset, 2 paragraphs + 1-2 assets, 3+ paragraphs + multiple assets, No preference
    • Identify any mandatory legal or compliance text that must appear in pitches for your industry (for example: patient privacy disclaimers, financial forward-looking statements).
    • Select the required approval workflow for each draft pitch before outreach (for example: spokesperson sign-off, legal sign-off, marketing alignment). Options: Spokesperson sign-off, Legal review required, Marketing review only, No formal approval

    Execute Proactive Pitching Campaigns to Target Outlets

    • Which pitching volume and cadence do you want per beat (for example: 5 targeted pitches per week to cybersecurity reporters)? Options: Low cadence (1-2/week), Moderate (3-6/week), High (7+/week), Campaign bursts tied to events
    • Provide the outreach windows when spokespeople are available for same-week interviews (for example: weekdays 09:00-16:00 local time for executive briefings).
    • Identify any embargoed timing rules or blackout dates we must avoid for pitching (for example: earnings week, regulatory filing windows).
    • Specify whether you expect sequential pitching (outlet-by-outlet) or simultaneous multi-outlet outreach for exclusives and why. Options: Sequential pitching, Simultaneous outreach, Hybrid (specify)
    • Indicate the CRM or tracking sheet you want used to record outreach activity and reporter responses (for example: shared spreadsheet, PR tracking tool, your CRM). Options: Shared spreadsheet, PR tracking tool, Your CRM, Other (describe)
    • Identify the owner on your side who will review daily pitch response summaries and confirm interview requests.

    Coordinate Embargoes and Exclusive Outlet Placements

    • List your embargo preferences for major announcements (for example: offer a single-outlet exclusive 48 hours before wider embargo lift). Options: Single-outlet exclusive, Multi-outlet embargo, No embargo — same-day push, Undecided
    • Describe any previous embargo breaches or outlet policies we should avoid repeating (for example: outlet enforces pre-clearance of quotes).
    • Which outlets should be offered exclusives first and what is the decision owner on your side for exclusivity approvals?
    • Specify the embargo lift time standard you require for announcements (for example: 09:00 ET on launch day) and whether embargoed materials may be shared under NDA. Options: 09:00 local launch day, 00:01 global, Custom time (describe)
    • Identify the format for embargoed assets we will distribute (for example: embargoed press release, fact sheet, embargoed data appendix). Options: Press release, Fact sheet, Data appendix, Media kit
    • Describe the escalation path if an outlet breaks an embargo or publishes early.

    Prepare and Coach Spokespeople for Media Interviews

    • Provide the list of spokespeople and indicate their prior media experience level (for example: seasoned national-level, trade-experienced, first-time on-record). Options: Seasoned national-level, Trade-experienced, First-time on-record, Other (describe)
    • Which interview formats must we prepare for (for example: live broadcast, recorded podcast, written Q&A for trade outlet)? Options: Live broadcast, Recorded podcast, Written Q&A, Phone/briefing
    • Identify the core messages and technical talking points that must appear in interviews to align with buyer narratives (for example: deployment timeline, measurable ROI, interoperability with major platforms).
    • Specify how many prep sessions you want per spokesperson before major interviews and preferred timing (for example: 60-minute mock 24-48 hours prior). Options: 1 session, 2 sessions, 3+ sessions, As-needed
    • Describe any legal, regulatory, or compliance constraints interviewees must avoid referencing on record (for example: patient-identifiable data, pending patent claims).
    • Identify the acceptance criteria for spokesperson readiness (for example: ability to deliver three key messages without notes, consent to on-background commentary). Options: Deliver 3 key messages, Consent to on-background as needed, Complete mock interview successfully

    Facilitate Reporter Briefings and Off-the-Record Calls

    • Which subjects are acceptable for off-the-record discussions versus on-the-record attribution in your industry context (for example: product roadmaps off-the-record, customer outcomes on-the-record)?
    • Provide your preferred process for scheduling reporter briefings, including typical lead time and confirmation windows. Options: 48-72 hours lead time, 1 week lead time, Ad hoc with same-week availability
    • Identify any non-negotiable participants for briefings (for example: Head of Clinical Affairs must attend healthcare briefings).
    • Describe the documentation we should provide after an off-the-record call (for example: embargoed summary, Q&A notes, approved quoted lines). Options: Embargoed summary, Q&A notes, Approved quoted lines, No follow-up documents
    • Indicate your preferred platform for virtual briefings and any security requirements (for example: company-approved conferencing tool, meeting recording restrictions). Options: Company-approved tool, Standard public conferencing, Phone only, Other (describe)

    Secure Earned Placements in Specified Target Publications

    • List the target publication tiers you consider 'top-tier' for this engagement (for example: top 5 industry trade outlets, top 3 business press outlets).
    • Identify any competitor outlets where share-of-voice is a priority to displace and the relevant competitor names or signals to track.
    • Specify a measurable placement target for the engagement (for example: at least X placements in tier-1 outlets within Y months). Options: 1-2 in tier-1, 3-5 in tier-1, 6+ in tier-1, Custom (describe)
    • Provide the acceptance criteria for a secured placement to count toward success (for example: inclusion of spokesperson quote, feature in main news section, outlet domain authority threshold). Options: Quote included, Main news section feature, Outlet meets domain authority threshold, Other (describe)
    • Identify any placement formats that are out-of-scope for counting as earned coverage (for example: sponsored posts, paid placements, promoted social only). Options: Sponsored/paid posts, Promoted social only, Paid placements, All editorial placements count
    • Indicate who on your team signs off on a placement being accepted as successful and receiving credit toward objectives.

    Draft and Place Executive Bylines and Op-Eds

    • Which executives are candidates for bylines or op-eds and what subject-matter authority do they hold (for example: CTO on cloud-native architecture, CMO on buyer economics)?
    • Provide the target outlet types and editorial lanes for bylines (for example: opinion pages of trade outlets, industry blogs, business press commentary). Options: Trade opinion pages, Industry blogs, Business press commentary
    • Specify the approval workflow for byline drafts, including legal and compliance sign-off requirements. Options: Executive sign-off then legal, Legal first then executive, Marketing-only review
    • Describe the factual anchors or proprietary data that must appear in bylines to meet editorial standards (for example: customer ROI figures, anonymized study results).
    • State your distribution preference for placed bylines (for example: syndication to partner sites, standalone placement only). Options: Syndication allowed, Standalone placement only, No preference

    Manage Interview Logistics and Timely Follow-Ups

    • Provide the typical lead time you require to schedule interviews with senior executives (for example: 48 hours, 72 hours, 1 week). Options: 48 hours, 72 hours, 1 week, Ad hoc same-week
    • Which contact method should we use for urgent interview confirmations (for example: direct phone to PR lead, SMS to executive assistant)? Options: Direct phone, Email, SMS to assistant, Calendar invite only
    • Identify any content that must be prepared and shared before interviews (for example: short briefing memo, relevant customer references, approved stats). Options: Briefing memo, Customer references, Approved statistics, No pre-reads
    • Describe your preferred follow-up cadence after an interview to secure placement (for example: day-after thank-you + two follow-up reminders over one week). Options: Day-after + 2 reminders, Day-after only, No follow-up by spokespeople
    • Indicate hard constraints on interview formats we must avoid (for example: no live TV, no recorded video without prior approval). Options: No live TV, No recorded video, No on-site visits, No constraints

    Monitor Media Coverage and Share-of-Voice Weekly

    • Specify the weekly monitoring deliverables you want (for example: placements list, top-5 share-of-voice by outlet, sentiment summary). Options: Placements list, Top-5 share-of-voice, Sentiment summary, Full clipping PDFs
    • Which competitor set should be included in share-of-voice calculations (list competitor names or product categories to track).
    • Provide the quantitative metrics you consider primary for weekly reporting (for example: number of tier-1 placements, average placement prominence score).
  4. Engagement Agreement

    Finalize commercial terms, resourcing and seniority commitments, timelines, roles and responsibilities, and acceptance criteria tied to placement quality and business impact.

    Agreement Modules

    • Non-Disclosure Agreement (NDA)
    • Master Services Agreement (MSA)
    • Statement of Work (SOW)
    • Resourcing & Seniority Commitment Addendum
    • Pricing & Payment Schedule
    • Acceptance Criteria & Success Metrics
    • Change Order Agreement
    • Termination & Transition Plan
    • Publicity, IP & Use of Materials
    • Embargo & Exclusive Handling Policy
    • Reporting & Measurement Addendum
    • Regulatory Compliance Addendum (conditional)
  5. Pitching & Execution

    Plan and execute outreach with a scheduled pitching calendar, approval gates, interview coaching, embargo management, and outreach tracking owners.

  6. Coverage & Impact

    Review placements against target outlets and success signals, assess coverage quality and share-of-voice, and maintain a shared channel for issues and follow-up enhancements.

    Success Reviews

    • Go-live Health Check (Week 1-4)
    • First Measurement Review (Week 4-10)
    • Acceptance Gate Review (Day ~90)
    • Quarterly Coverage & Impact Review (Ongoing)

    Issues & Enhancements

    • Refine the coverage-to-pipeline attribution method and deliver an updated mapping approach for the next review.
    • Agree a prioritized corrective action plan with owners and dates to address any shortfalls.
    • Update and circulate the prioritized journalist list and revised pitching cadence.
    • Schedule additional spokesperson coaching sessions tied to identified interview gaps.
    • Deliver annotated placement examples and a share-of-voice snapshot ahead of the acceptance gate meeting.
    • Restate acceptance criteria and numeric targets from the Engagement Agreement
    • Capture a documented go/no-go acceptance decision by the buying owner for the outcomes against the Engagement Agreement criteria.
    • If any criteria are conditional or failed, agree remediation tasks with owners, evidence requirements, and firm resolution dates.
    • Publish the acceptance summary that lists each criterion, outcome status, and the buying owner's documented decision.
    • Create and circulate the remediation plan with specific tasks, evidence to be provided, and target completion dates.
    • Configure the agreed quarterly reporting dashboard and access for stakeholders.
    • Quarterly placements and placement quality summary
    • Confirm whether quarterly placements in Tier A target outlets and share-of-voice percentage are on track relative to targets recorded in the Engagement Agreement.
    • Close or reassign persistent follow-ups and agree the top priorities and data changes for the next quarter.
    • Produce the quarter-over-quarter placement and share-of-voice report with annotated examples and circulate to stakeholders.
    • Implement agreed pitching list or cadence changes and document the expected timeline to impact.
    • Re-confirm scope, success criteria, and owners
    • All critical launch tasks validated as complete or assigned an owner and remediation date.
    • List of prioritized early blockers with owners and remediation deadlines agreed.
    • Distribute the validated launch checklist and updated pitching calendar for the next 30 days.
    • Schedule a spokespeople readiness session and confirm availabilities for upcoming embargo windows.
    • Document and circulate all identified blockers with owners and target resolution dates.
    • Present outcomes versus targets recorded in the Engagement Agreement
    • Determine whether early placement count and placement quality rate are tracking toward targets recorded in the Engagement Agreement.
    • Launch checklist and operational validation
    • Share-of-voice and competitor coverage analysis
    • Present outcome data against each acceptance criterion
    • Assess coverage quality and early share-of-voice signals
    • Early adoption signals and readiness
    • Document pass/fail per acceptance criterion and record the buying owner's decision
    • Business impact review, coverage-to-pipeline linkage
    • Diagnose gaps and root causes
    • Agree remediation items and resolution timeline for any conditional or failed criteria
    • Blockers and immediate remediation
    • Persistent issues, open follow-ups, and enhancements
    • Agree corrective actions and timelines
    • Agree next 30-day operating plan
    • Confirm next quarter priorities and reporting adjustments
    • Confirm next check and data needs
    • Confirm post-acceptance reporting and operational ownership
First-Party AI

1-2 minutes please — Your AI agent is working

First-Party AI™ can make mistakes. Always check important information.