Accessibility Policy
CustomerNode is committed to improving accessibility and usability for all users. We strive to make the Services accessible to the widest possible audience, including individuals with disabilities, and we view accessibility as an ongoing part of how we design, develop, and operate the platform.
1. Our Commitment
CustomerNode is committed to making the Services more accessible and usable for all users. We aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where reasonably practicable and continue to evaluate and improve accessibility across the platform.
2. Continuous Improvement
Accessibility is an ongoing process. As the platform evolves, we periodically review our Services, features, and content to identify opportunities for accessibility improvements and to support evolving accessibility standards and best practices.
3. Accessibility Measures
As part of this effort, CustomerNode works to:
- Incorporate accessibility considerations into the design and development process
- Evaluate portions of the platform against recognized accessibility guidelines, including WCAG 2.1 Level AA
- Prioritize accessibility improvements based on user impact, feasibility, and available resources
- Address reported accessibility issues within a reasonable timeframe where practicable
4. Feedback and Accessibility Requests
We welcome feedback regarding the accessibility of the Services. If you encounter accessibility barriers or have suggestions for improvement, please contact us through our Accessibility Request Form so we can better support your needs and continue improving the platform experience.
5. Contact Information
For accessibility-related questions, concerns, or requests, you may also contact us at:
Effective Date: May 28, 2026
Last Updated: May 28, 2026